Dell M1330 - XPS - Core 2 Duo 1.83 GHz, Owner'S Manual

Page: 112 / 202

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Troubleshooting
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide .
NOTE:
If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C HECK THE SCANNER DOCUMENTATION —
See the scanner documentation for
setup and troubleshooting information.
U
NLOCK THE SCANNER
—
Ensure that your scanner is unlocked.
R ESTART THE COMPUTER AND TRY THE SCANNER AGAIN
C HECK THE CABLE CONNECTIONS —
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and
the computer.
V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT W INDOWS —
Click Start
→
Control Panel
→
Hardware and Sound
→
Scanners and
Cameras . If your scanner is listed, Windows recognizes the scanner.
R
EINSTALL THE SCANNER DRIVER
—
See the scanner documentation for
instructions.
Sound and Speaker Problems
Fill out the "Diagnostics Checklist" on page 163 as you complete these checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide .
No sound from integrated speakers
A DJUST THE W INDOWS VOLUME CONTROL —
Double-click the speaker icon in
the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted. Adjust the volume, bass, or treble controls to
eliminate distortion.
A DJUST THE VOLUME USING KEYBOARD SHORTCUTS —
Press <Fn><End> to
disable (mute) or re-enable the integrated speakers.
R EINSTALL THE SOUND ( AUDIO ) DRIVER —
See "Reinstalling Drivers and
Utilities" on page 117.
book.book Page 112 Tuesday, October 7, 2008 6:00 PM