Dell 540 - USB Photo Printer 540, User Manual

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Troubleshooting
Using the Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the Main Menu screen appears, click
the button for the option you want.
NOTE:
Select Test System to run a complete test on your computer.
2
After you have selected the Test System option from the main menu, the
following menu appears:
NOTE:
It is recommended that you select
Extended Test
from the menu below to
run a more thorough check of devices on the computer.
3
If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and see "Contacting Dell" on page 337.
NOTE:
The Service Tag for your computer is located at the top of each test
screen. If you contact Dell, technical support will ask for your Service Tag.
4
If you run a test from the Custom Test or Symptom Tree option, click the
applicable tab described in the following table for more information.
Option Function
Test Memory Run the stand-alone memory test
Test System Run System Diagnostics
Exit Exit the Diagnostics
Option Function
Express Test Performs a quick test of devices in the system. This
typically can take 10 to 20 minutes.
Extended Test Performs a thorough check of devices in the system. This
typically can take an hour or more.
Custom Test Used to test a specific device or customize the tests to be
run.
Symptom Tree Allows you to select tests based on a symptom of the
problem you are having. This option lists the most
common symptoms.