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G 2
What to do, if ...?
General Recommendations
In the case of a failure ................... what to do if...?
All
ergo_bike
ergometers undergo a detailed test before they are shipped.
Should you, in spite of this, face a functional failure, the following recommendations should tell you what to do
.
General procedure to identify the cause of a failure
The
ergo_bike
ergometers consist essentially of two functional units
- the dashboard and the drive unit.
The dashboard contains the electronic circuits used for system control, display and data processing.
The dashboard and the drive unit communicate via a cable, which is routed through the handle support column, and
is equipped with connectors at the dashboard, at the drive unit and in the handle column.
Should the assembled
ergo_bike
fail to function, the defect would generally be found either on the dashboard,
the drive unit or the cable connecting them.
The most frequent cause of complaint turns out to be jamming the connecting cable during the assembly process of
the
ergo_bike
, or not properly plugging the cable connector.
In the event of a failure, check carefully first if
The cable connector found on the lower end of the handle support column is properly connected, and that
the cable was not jammed or cut when the handle support column was mounted on the frame. To do this you need
to disassemble the handle support column.
The cable was not jammed or cut while mounting the handle on the support column, or if
the cable connector to the circuit board inside the dashboard is loose.
To do this you need to disassemble the dashboard.
Fastening screws
All the fastening screws must be tightened from time to time. We recommend tightening them at least after the first
50 km and then once every 500 km.
Contacting your dealer or the service department of the ergo_lyps
If the cause of the failure could not be identified, you should contact your dealer
or our repair hotline (telephone number 0190 / 770 383 - a fee of 1.48 Euro per min. applies).
We need the following information:
1. The
device number
(this number is on the silver label on the lower part of the frame).
3. The
proof of purchase and the device reference sheet.
With the device switched on, the red LED should light with high intensity when pedalling
against a low load, and decrease in intensity as the load increases.
Please inform us of the status of these LEDs for all complaints concerning “the device is
not braking” or “the device is not braking properly.” This enables us to draw relatively concrete
conclusions about the cause of the failure.
The drive unit is located inside the device, behind the saddle column. It contains the power supply, the
eddy current brake and the related electronic circuits.
If you wish to obtain more information on your device, please visit our service and repair hints web site on Internet
at
www.daum-electronic.de
. By entering the password
“ergo-service”
you gain access to an area reserved
to
ergo_bike
owners where you will find additional detailed service hints. You can also call our service and repair
hotline (telephone number
0190 / 770 383 - a fee of 1.48 Euro per min. applies
).
2.
The dashboard version number
(you can access this number under the initialization function / Chapter i / page i2 -
see under
“Dashboard”
and under
“Version”
on the graphic display / displayed in window no. 6).
4.
ergo_bike
ergometers have a built-in failure diagnostic system, which signals device functionality using a red
and a yellow LED. These LEDs are located behind the transparent side cover (to the right side looking in
the front direction). You can them from outside (through the grid). With the device switched on, the yellow LED
should blink when pedalling slowly, and blink faster when pedalling fast.
Summary of Contents for 8008 TRS
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