5.2 Reporting Problems to Digital Equipment Corporation
After you have isolated your Gateway-ST problem, report it to Digital
Equipment Corporation. (For information on known problems, refer to the
release notes for the specific product.)
Your software distribution kit includes an SPR form. Use this form to report a
software problem. If you have purchased support services, you should complete
one of these forms when you are unable to solve a critical problem. Your local
area office can provide you with additional forms.
Each SPR form has attached instructions to follow when completing the form.
In addition to the data requested on the form, include any other information
on the problem, as described in Section 3.1 of the SPR form.
When your SPR form is complete, submit the form and other information to
the SPR center nearest you. (The addresses are listed on the reverse side of
the SPR instructions.)
5–4 Reporting Your Problems
