Cisco ?mi telepresence User Manual Download Page 3

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Contents

Chapter 1

Create your account online

Before you begin

Enter your account information

Choose your billing method

Enter your billing information

Write down your activation code and ūmi number

Validate your email address

Chapter 2

Connect the camera and the console

Tune the room

Check box contents

Connect the camera cables

Mount the camera

Connect the camera to the ūmi console

Connect the ūmi console to your TV

Connect to the Internet: Ethernet cable

Connect to an outlet

Chapter 3

Complete TV setup

Tools for working with ūmi on your TV screen

Select your language

Set up your network connection

Enter your activation code

Check speaker, microphone, and camera settings

Adjust the camera

Take a profile photo

Check for software updates

Make a test call

Chapter 4

Calls

Make a ūmi call

End a ūmi call

Leave a video message

Answer a ūmi call

Ignore a ūmi call

Options during a ūmi call

Summary of Contents for ?mi telepresence

Page 1: ...Welcome to Cisco ūmi telepresence User guide ...

Page 2: ...red trademarks of Cisco Systems Inc and or its affiliates in the U S and certain other countries HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries All other trademarks mentioned in this document are property of their respective owners ...

Page 3: ...ect the camera to the ūmi console 19 Connect the ūmi console to your TV 21 Connect to the Internet Ethernet cable 22 Connect to an outlet Chapter 3 Complete TV setup 23 Tools for working with ūmi on your TV screen 28 Select your language 28 Set up your network connection 29 Enter your activation code 30 Check speaker microphone and camera settings 31 Adjust the camera 32 Take a profile photo 32 Ch...

Page 4: ...ssage list 55 Upload a video from your message list 56 Delete a message Chapter 7 My videos 57 Record a video 58 View your videos 59 Send a video 60 Upload a video I recorded 61 Delete a video Chapter 8 Settings 63 Profile settings 68 Privacy settings 70 Console settings Chapter 9 ūmi Connect website 77 Log in to the website 78 Check your messages 82 Manage your videos 86 Work with your ūmi call h...

Page 5: ... topics 105 Alternate ways to mount the camera 108 Alternate ways to connect the console to your TV service 111 Tips for using ūmi with Google video chat Chapter 11 Glossary Chapter 12 Specifications Legal and compliance information ...

Page 6: ...6 Contents ...

Page 7: ...er your account information 7 Choose your billing method 9 Enter your billing information 9 Write down your activation code and ūmi number 10 Validate your email address 11 Before you begin Please see Specifications to make sure you have the system requirements need to set up and use the ūmi system Enter your account information To sign up for an account you enter information about yourself includ...

Page 8: ...nd you notifications of messages and missed ūmi calls Be sure to remember the email address and password you enter You ll use them to log in when you come back to the ūmi Connect website Your password must contain at least eight characters including at least one letter and one number It can also include the following symbols special characters _ 5 Click Next ...

Page 9: ...e is charged for the full year or automatically at the beginning of each month depending on which billing method you chose 1 Enter or select the information in the fields Here are some tips If your billing address is the same as the account address you entered on the first screen check the box If the billing address is different enter it after you click Next If you have a promo code enter it and c...

Page 10: ...ion code and ūmi number The Congratulations screen shows your activation code and home ūmi number Make sure to write them down You need your activation code during TV setup Your home ūmi number is the number other members use to call you To find your home ūmi number in the future go to settings my settings profile The number appears in the upper right corner of the screen ...

Page 11: ...umber This email also contains a link for you to click to validate the email address you entered when you created your account online Before you move on to the other parts of setup be sure to click the link to validate your address Your email address must be validated for you to access the full range of ūmi features online such as email notifications of missed ūmi calls ...

Page 12: ...12 Create your account online ...

Page 13: ...want others to see Make a cabled or wireless connection to your home broadband network Table of contents Tune the room 13 Check box contents 14 Connect the camera cables 15 Mount the camera 16 Connect the camera to the ūmi console 19 Connect the ūmi console to your TV 19 Connect to the Internet Ethernet cable 21 Connect to an outlet 22 Tune the room The arrangement of your TV room including the wa...

Page 14: ...need to be blocked with drapes or blinds Ideally do not place any lights or lamps where they are in direct view of the camera The camera will dim to compensate for the bright light so you may appear dark to the people on the other end of the ūmi call Audio When you re using ūmi the quieter the room the better the sound quality Because the microphone can pick up sound in all directions you can spea...

Page 15: ... Connect the camera cables 1 Insert the USB cable into the USB Camera Out port on the back of the camera 2 Insert the red HDMI cable into the HDMI Camera Out port on the back of the camera Do not press on or move the camera motor ...

Page 16: ...acement such as wall mounting for any other reason see Alternate ways to mount the camera 1 Align the camera rails with the camera bracket and carefully slide the bracket onto the camera as follows For thinner TVs up to 2 75 inches thick slide the bracket so the CISCO logo faces in towards the back of the TV For thicker TVs 2 75 inches thick or greater slide the bracket so the CISCO logo faces out...

Page 17: ...Mount the camera 17 2 Adjust the length of the bracket up or down to increase stability 3 Squeeze the bracket firmly so that it rests snugly against the back of the TV ...

Page 18: ...aced correctly check the following The camera sits flat against the top of the TV The front lip of the camera overlaps and hangs flush against the front of the TV The camera bracket extends down the back of the TV parallel to the TV screen The bracket should not hang tilted either toward or away from the TV ...

Page 19: ... that the ūmi camera weighs 2 27 lbs 1 03 kg Connect the camera to the ūmi console 1 Insert the HDMI cable from the camera into the red HDMI port labeled Camera In on the back of the ūmi console 2 Insert the USB cable from the camera into the red USB port labeled Camera In on the back of the ūmi console 3 Place the ūmi console in a well ventilated location We recommend leaving a space of at least ...

Page 20: ... sources If you want to do this follow these connection steps instead This connection method is sometimes called pass through mode 1 On your TV disconnect the HDMI cable that connects your set top box to your TV If you have more than one HDMI cable connected to your TV make sure to disconnect the one from your set top box 2 Insert the cable you just disconnected into the gray HDMI In port on the b...

Page 21: ...an Ethernet cable If you d prefer to connect to the Internet wirelessly skip to Connect to an outlet You will connect to your wireless network during TV setup You need a cable long enough to reach from your TV to your router or Internet connection jack You may need to purchase a cable longer than the one that came in the ūmi box 1 Insert the Ethernet cable into the Ethernet port on the back of the...

Page 22: ...d your TV 2 Insert the power cord into the Power jack on the back of the ūmi console 3 Plug the power cord into a working outlet 4 Turn on your TV and make sure the volume from the TV or other speakers is set to a comfortable level When you plug in the cord it may take a few minutes for the Welcome screen to appear on your TV as ūmi prepares for setup ...

Page 23: ...e photo for a personal touch when other members add you as a contact Table of contents Tools for working with ūmi on your TV screen 23 Select your language 28 Set up your network connection 28 Enter your activation code 29 Check speaker microphone and camera settings 30 Adjust the camera 31 Take a profile photo 32 Check for software updates 32 Make a test call 33 Tools for working with ūmi on your...

Page 24: ...ur home base for accessing all ūmi features on your TV see Get to know the clover Make answer call Press to answer an incoming ūmi call or to dial an outgoing ūmi call End call Press to ignore an incoming ūmi call or to end an active ūmi call Turn off camera See Turn the camera on off for details Turn off mic See Turn the microphone on off for details Arrow buttons Press to navigate the clover and...

Page 25: ...use rewind and fast forward through a video you recorded or a video message you received see View your videos and View your messages Get to know the clover The clover you see onscreen is your home base for accessing all ūmi features on your TV Add view and connect to your contacts Record and send videos Make ūmi calls View video messages sent to you Customize your profile information console and p...

Page 26: ...amples When a menu is displayed press and on the remote to move among the options Press to select the highlighted option Use the onscreen keyboard When you need to enter text symbols or numbers onscreen the onscreen keyboard is displayed For example you use the keyboard to enter contact information see Create a new contact or wireless network settings see Set up your network connection ...

Page 27: ... abc 123 symbols or international To delete the last character you entered Select delete When you have finished entering the text Select done Use the onscreen keypad The onscreen keypad is similar to the onscreen keyboard except it appears when you need to enter numbers only for example when you need to enter your activation code or dial a ūmi number Here are tips on using the onscreen keypad Pres...

Page 28: ...Change your language 1 Press or on the remote to highlight your language 2 Press on the remote to select the language Set up your network connection During this part of setup you select whether to use ūmi with a cabled Ethernet connection or to make a wireless connection to your broadband network If you choose to make a wireless connection you select or enter the name of the network you want to us...

Page 29: ...he following If your network is displayed Press or on the remote to select your network Press to select your network If your network is not displayed Select join other Enter the network name 3 If your network requires a password network key use the onscreen keyboard to enter the password see Use the onscreen keyboard Check with the company that provides your network if you do not know the network ...

Page 30: ...entering the activation code select enter Check speaker microphone and camera settings During the next part of setup ūmi checks your speaker microphone and camera settings to ensure the best experience The camera check here is different from the camera adjustment you do in the next step of setup In this step ūmi automatically checks and adjusts camera settings to work best in your room In the next...

Page 31: ... the camera In this part of setup you adjust your camera to capture the area of the room you want people to see when you are on a ūmi call with them You can skip this step and adjust your camera later see Adjust the camera in the Calls chapter 1 Select adjust camera 2 Press and on the remote to pan and tilt the camera Press to capture more or less of the room 3 Your TV screen shows the area that w...

Page 32: ...profile photo and displays it onscreen If you re happy with the photo select use photo To retake the photo select retake photo You can adjust the camera before you retake the photo see Adjust the camera Check for software updates After setup is complete the ūmi system checks to see if a system software update is available If an update is available the system reboots to install the update During th...

Page 33: ...e updates are periodically made available to enhance umi features and functionality When an update is available a notification appears on your TV You can choose to install the update now or to receive another notification in two hours Make a test call After you complete setup you can make a test call to ensure that your home umi system is working properly 1 On the clover select 2 Press or on the r...

Page 34: ...ra before re recording the message select adjust camera See Adjust the camera for instructions To re record the message select record again Continue with step 5 of this procedure f you are happy with your recording select done 8 Select done ...

Page 35: ...er your ūmi call Turn the camera and microphone on and off during a ūmi call to ensure the communication experience you want Table of contents Make a ūmi call 35 End a ūmi call 37 Leave a video message 37 Answer a ūmi call 38 Ignore a ūmi call 39 Options during a ūmi call 39 Make a ūmi call Who do you want to call a ūmi contact a member who isn t in your contacts list or a Google video chat contac...

Page 36: ...en you enter your Google video chat ID you must enter a full email address including everything following the symbol You must then enter or import any Google video chat contacts you want to call into your ūmi contacts list see Add a contact or Import Google video chat contacts After you enter or import a Google video chat contact the simplest way to call that contact is to follow the steps in Make...

Page 37: ... keyboard to enter the Google video chat ID you want to call see Use the onscreen keyboard 6 Select done and then select call End a ūmi call Do one of the following On the clover select end call On the remote press Leave a video message If the person you want to reach isn t available you can still make an in person connection by leaving a video message To leave a video message you must be calling ...

Page 38: ...save If you don t want to send a message after all select this option to cancel video message recording completely save Select this option when you are happy with your message If you see the person s video greeting but don t want to leave a message end the call by pressing or on the remote while the greeting is playing Answer a ūmi call When a ūmi call comes in you hear the camera ring This happen...

Page 39: ...a ūmi call coming in do one of the following On the clover select ignore On the remote press Options during a ūmi call When you first set up ūmi you set a default position for the camera see Adjust the camera in the TV setup chapter When you re on a ūmi call you can adjust the camera on the fly to change what you are showing to the other callers You can also manage your privacy during a ūmi call b...

Page 40: ...f the room 3 Your TV screen shows the area that will be captured by the camera When it looks correct press Hide show self view The self view window lets you see how you appear to the other caller so you can move around or adjust the camera as needed If you want more of the screen available to see the other caller you can hide the self view window Do one of the following On the clover select show s...

Page 41: ...ing a ūmi call 41 When the microphone is off an icon appears on your TV screen If self view is displayed the icon appears at the bottom of the self view window If self view hidden the icon appears below the clover ...

Page 42: ...42 Calls ...

Page 43: ... 46 Respond to a friend request 47 Block a contact 48 Edit a contact 48 Delete a contact 48 Create a new contact Use the onscreen keyboard to create a new contact on your TV see Use the onscreen keyboard When you re not at your TV you can create new contacts at the ūmi Connect website see Add a contact Contacts you create in either location appear automatically in the other If you try to create a ...

Page 44: ...ard to enter information in the field see Use the onscreen keyboard Here are some tips The nickname you enter is the name that appears onscreen when you make a ūmi call to or receive a ūmi call from the contact If you enter an email address for a contact when you send the contact a video the person receives the video both through ūmi and through an email link see Send a video and Share a video If ...

Page 45: ...s from contacts only see Set permissions for incoming ūmi calls If you call or send a video to someone who has chosen this option and you are not on that person s contact list ūmi automatically sends the person a friend request If the person accepts the request you are added to his or her contacts list and can call or send a video to him or her in the future A friend request is also sent if you tr...

Page 46: ...ntacts list This option appears whether you dial a umi number or a Google video chat ID If the person accepts calls from contacts only and you are not a contact umi first sends a friend request to that person see Send a friend request After sending the friend request umi presents you with the option to add the number to your contacts list 1 Dial or make a umi call to someone who is not in your con...

Page 47: ... the clover select A dot appears on the icon to indicate that you have a friend request 2 Pending friend requests are listed at the top of your contacts list and are indicated by a on the list entry Do one of the following To accept the request Select the entry displaying the request The sender is added to your contacts list If you accept a friend request the person does not receive a notification...

Page 48: ...ation either on your TV or on the ūmi Connect website see Edit a contact in the ūmi Connect website chapter If you edit a contact in one location the updated information appears in the other location 1 On the clover select 2 Press or on the remote to highlight the contact you want 3 Select edit 4 Edit the information in the contact entry fields See Create a new contact for information on moving am...

Page 49: ...Delete a contact 49 2 Press or on the remote to highlight the contact you want 3 Select delete 4 Select delete contact to confirm ...

Page 50: ...50 Contacts ...

Page 51: ...Forward a video from your message list 55 Upload a video from your message list 55 Delete a message 56 View your messages You can view messages either on your TV or on the ūmi Connect website see View a message in the ūmi Connect website chapter You can view two types of messages video messages left when someone called you but you were unavailable and videos sent directly from another member for e...

Page 52: ...5 When you have finished viewing the message select done Call back the sender You can call back the sender of either type of message a message left because you missed a ūmi call or a video sent to you directly 1 On the clover select 2 Messages are listed by date and time sent with the most recent at the top Each message entry shows the sender Press or on the remote to highlight the message you wan...

Page 53: ...ge from a caller who is not in your contacts list you can add the sender to contacts directly from the message 1 On the clover select 2 Messages are listed by date and time sent with the most recent at the top Each message entry shows the sender Press or on the remote to highlight the message you want If you have multiple messages from the same sender each one is listed separately 3 Select options...

Page 54: ...ock the person later see Edit your blocked list 1 On the clover select 2 Messages are listed by date and time sent with the most recent at the top Each message entry shows the sender Press or on the remote to highlight the message you want If you have multiple messages from the same sender each one is listed separately 3 Select options 4 Select block caller To protect your privacy the person you a...

Page 55: ...t with the most recent at the top Each video entry shows the sender Press or on the remote to highlight the videos you want If you have multiple videos from the same sender each one is listed separately 3 Select forward Your contacts list opens 4 Press or on the remote to highlight the contact you want 5 Press on the remote to select the contact 6 Optional Repeat steps 4 and 5 to select other reci...

Page 56: ...uTube account 7 Select send message Delete a message You can delete a message either on your TV or on the ūmi Connect website see Delete a message in the ūmi Connect website chapter If you delete a message in one location the message is deleted in the other location automatically 1 On the clover select 2 Messages are listed by date and time sent with the most recent at the top Each message entry s...

Page 57: ...review and re record videos to capture the experience exactly as you want View videos you recorded on your TV screen or view them on your computer when you re on the go Share videos with friends and family Table of contents Record a video 57 View your videos 58 Send a video 59 Upload a video I recorded 60 Delete a video 61 Record a video During video recording it s easy to review your video and re...

Page 58: ...to cancel video recording completely save Select this option when you are happy with your video Then select done View your videos After you use ūmi to record a video see Record a video you can view your videos either on your TV or on the ūmi Connect website see View a video in the ūmi Connect website chapter Videos you record are different from video messages other users leave for you or send to y...

Page 59: ... contacts at the same time You can upload a video you record to Facebook or YouTube see Upload a video I recorded You can also share or upload a video from the ūmi Connect website see Share a video in the ūmi Connect website chapter If you send a video to someone who accepts ūmi calls from contacts only and you are not on the person s contacts list the video is not sent Instead umi sends the perso...

Page 60: ... for the video 8 Select send video Upload a video I recorded You can upload a video to a social networking site such as Facebook or YouTube You can send the same video to multiple contacts at the same time You must have an account with the site to upload a video You can also upload a video from the umi Connect website see Share a video in the umi Connect website chapter 1 On the clover select 2 Se...

Page 61: ...to umiconnect com Log in to your Facebook or YouTube account see Log in to your Facebook or YouTube account 8 Select send video Delete a video You can delete a video either on your TV or on the ūmi Connect website see Delete a video in the ūmi Connect website chapter If you delete a video in one location the video is deleted in the other location automatically 1 On the clover select 2 Select my vi...

Page 62: ...62 My videos ...

Page 63: ... settings to update network and other device related information Table of contents Profile settings 63 Privacy settings 68 Console settings 70 Profile settings Your profile settings include the ūmi items that pertain directly to you your profile photo your personal video greeting and your language It takes only a few remote button presses to update any of these options Change or delete your profil...

Page 64: ...ct take new photo Continue with step 6 To delete your current photo without taking a new one Select delete To keep your current photo Select cancel 6 Optional To adjust the camera to capture a different area of the room select adjust camera see Adjust the camera 7 Select take photo ...

Page 65: ...sonal video greeting You can record a personalized video greeting that plays if someone calls you and you can t take the ūmi call During video recording you have the chance to review adjust the camera and record again so you can create exactly the message you want others to see Also follow these steps if you want to replace your current video greeting with a new one 1 On the clover select 2 Select...

Page 66: ... 6 After the three second onscreen countdown ends begin recording your message 7 When you have finished your message select stop recording 8 On the clover select one of the following review See and hear your greeting before saving record again If you are unhappy with the greeting select this option and repeat steps 6 and 7 adjust camera Before recording your greeting again you can adjust the camer...

Page 67: ...done Change your language The language you select here is used for all onscreen text You can also change your onscreen display language on the ūmi Connect website see Edit your display settings in the ūmi Connect website chapter 1 On the clover select 2 Select my settings 3 Select profile 4 Select my language 5 Press or on the remote to highlight the language you want 6 Press to select the languag...

Page 68: ...lls from anyone or from people on your contacts list only If you accept ūmi calls from contacts only and someone who is not a contact tries to call you you receive a friend request asking if you want to add the person as a contact see Respond to a friend request You can also set permissions for incoming ūmi calls on the ūmi Connect website see Set permissions for incoming ūmi calls in the ūmi Conn...

Page 69: ... lock code on and off on the ūmi Connect website see Turn parental lock code on off in the ūmi Connect website chapter 1 On the clover select 2 Select my settings 3 Select privacy 4 Next to parental lock code select on 5 Use the onscreen keypad to enter a four digit lock code of your own choosing see Use the onscreen keypad 6 Select done on the parental lock code screen and then select done on the...

Page 70: ...nection If you connect ūmi to your broadband network using an Ethernet cable update the settings here if you make any changes to the network for example if you change the network IP address Also use these settings if you switch from a wireless network connection to an Ethernet cable connection 1 On the clover select 2 Select console settings 3 Select network 4 Select change settings 5 Select use e...

Page 71: ...etwork settings Wireless network connection If you connect ūmi to your broadband network wirelessly update the settings here if you make any changes to the network for example if you change the network name Also use these settings if you switch from an Ethernet cable network connection to a wireless network connection 1 On the clover select 2 Select console settings 3 Select network 4 Select chang...

Page 72: ...and if required your wireless password see Use the onscreen keyboard When finished select done 8 If the following screen appears use the onscreen keyboard to enter your IP address network mask gateway and DNS server name see Use the onscreen keyboard When finished select done Adjust ringer settings You can select a custom ringtone for incoming umi calls You can also set the ringer volume and durat...

Page 73: ...ge Check the do not disturb box 5 Select done Recheck speaker microphone and camera settings If you move the camera after initial setup for example if you take it off the top of your TV and place it on a table or wall you should recheck the camera microphone and speaker settings to ensure the best ūmi experience You should also recheck these settings if you change TVs or switch your system setup t...

Page 74: ...ing Synchronize contacts messages and videos between your TV and the web If you notice that your ūmi contacts messages and or videos on your TV do not match those on the ūmi Connect website you can refresh web settings to bring the items in sync in both locations 1 On the clover select 2 Select console settings 3 Select system 4 Select refresh ...

Page 75: ...l if you need to contact customer service 1 On the clover select 2 Select console settings 3 Select system The top of the system settings screen shows the status for your console camera and ūmi service A green box indicates that the item is working normally If you see a red box contact customer service for information 4 Select about ūmi Select credits or legal info to view more detailed informatio...

Page 76: ...76 Settings ...

Page 77: ...features such as downloading videos to your computer uploading videos to Facebook or YouTube and importing your Google video chat contacts Table of contents Log in to the website 77 Check your messages 78 Manage your videos 82 Work with your ūmi call history 86 Manage your contacts 90 Edit your account settings 93 Edit your notification settings 98 Edit your display settings 101 Edit your privacy ...

Page 78: ...essages You can view messages either on the ūmi Connect website or on your TV see View your messages in the Messages chapter You can view two types of messages video messages left when someone called you but you were unavailable and videos sent directly from another member for example a video your sister made of her kids Both items appear in the Messages section on your TV and on the ūmi Connect w...

Page 79: ... the screen select the Newest to oldest or Oldest to newest Filter the message display You can enter a search term and then display only messages that contain that term in the title or description 1 Log in to the ūmi Connect website see Log in to the website 2 On the left navigation panel click Messages ...

Page 80: ...anel click Messages 3 If you have more messages than can fit one on screen scroll down to see more messages 4 Click the message you want to view to highlight it 5 Click on the message you want to play 6 During playback do any of the following To pause playback Click To resume playback Click To move forward or backward through the message Drag the playback slider right or left To adjust the volume ...

Page 81: ...to share to highlight it 4 Click Share 5 Select the option you want to use to share the message To send to a ūmi number Click ūmi Enter the recipient s ūmi number and click Send To send via email Click Email Enter the recipient s email address a subject and a message Click Send To upload to Facebook or YouTube Click Facebook or YouTube Log in to your account and follow the onscreen instructions to...

Page 82: ...other location automatically 1 Log in to the ūmi Connect website see Log in to the website 2 On the left navigation panel click Messages 3 Click the message you want to delete to highlight it 4 Click Delete 5 Click Yes to confirm the deletion Manage your videos You can view videos you record either on the ūmi Connect website or on your TV see View your videos in the My Videos chapter Videos you re...

Page 83: ...p of the screen select Newest to oldest or Oldest to newest Filter the video display You can enter a search term and then display only videos that contain that term in the title or description 1 Log in to the ūmi Connect website see Log in to the website 2 On the left navigation panel click My videos ...

Page 84: ...on panel click My videos 3 If you have more videos than can fit one on screen scroll down to see more videos 4 Click the video you want to view to highlight it 5 Click on the video you want to view 6 During playback do any of the following To pause playback Click To resume playback Click To move forward or backward through the video Drag the playback slider right or left To adjust the volume Drag ...

Page 85: ...lect the option you want to use to share the video To send to a ūmi number Click ūmi Enter the recipient s ūmi number and click Send To send via email Click Email Enter the recipient s email address a subject and a message Click Send To upload to Facebook or YouTube Click Facebook or YouTube Log in to your account and follow the onscreen instructions to upload the file Download a video You can dow...

Page 86: ...ebsite 2 On the left navigation panel click My videos 3 Click the video you want to delete to highlight it 4 Click Delete 5 Click Yes to confirm the deletion Work with your ūmi call history Your ūmi call history is more than just a place to view incoming and outgoing ūmi calls You can also add contacts and block callers directly from your ūmi call history View your ūmi calls Your ūmi call history ...

Page 87: ...i call history Sort the ūmi call history display You can sort your ūmi call history entries from newest to oldest or oldest to newest You can also sort by call type incoming outgoing missed or by contact name 1 Log in to the ūmi Connect website see Log in to the website 2 On the left navigation panel click Call history ...

Page 88: ...anel click Call history 3 In the Filter box at the top of the screen enter the search term you want to filter by 4 Press Enter on your computer keyboard To return to the full ūmi call history list delete the search term you entered in the Filter box and press Enter on your computer keyboard Add a contact from your ūmi call history If you add a contact from your ūmi call history it appears automati...

Page 89: ...t you can unblock the person later see Edit your blocked list 1 Log in to the ūmi Connect website see Log in to the website 2 On the left navigation panel click Call history 3 Click any ūmi call history item to or from the person you want to block to highlight it 4 Click Block 5 Click Yes to confirm To protect your privacy the person you are blocking does not receive any type of notification Delet...

Page 90: ...2 On the left navigation panel click Contacts 3 Contacts are listed alphabetically If you have more contacts than can fit one on screen scroll down to see more contacts 4 Double click the contact you want to view Add a contact You can create new contacts on the ūmi Connect website or on your TV see Create a new contact in the Contacts chapter Contacts you create in either location appear automatic...

Page 91: ...ake favorite box to designate the contact as a favorite When you open your call list favorites appear at the top of the list Use the Ringtone list to select a custom ringtone for incoming ūmi calls from this contact This does not affect your default ringtone Import Google video chat contacts If you have contacts in Google video chat account you can import the contacts directly to your contacts lis...

Page 92: ... for that account as a contact in your first Google video chat account and then add your ID from the first account as a contact in the second account This enables you to use the second account to call your home ūmi Edit a contact You can edit a contact s information either on the ūmi Connect website or on your TV see Edit a contact in the Contacts chapter If you edit a contact in one location the ...

Page 93: ...te a contact You can delete a contact s information either on the ūmi Connect website or on your TV see Edit a contact in the Contacts chapter If you delete a contact in one location the contact is deleted in the other location automatically 1 Log in to the ūmi Connect website see Log in to the website 2 On the left navigation panel click Contacts 3 Click the contact you want to delete to highligh...

Page 94: ...ame and password click Update Enter the new information and click Save To change the name or address associated with your account Under the existing name and address click Update Enter the new information and click Save The address you enter here is the address where the ūmi console is located Edit your billing information Under Billing enter any changes to the credit card associated with your acc...

Page 95: ...it card name click Update Enter the new information and click Save To view your billing history Under Billing history click View Enter your Google video chat account information If you want to use ūmi to make and receive ūmi calls with people who are not ūmi members but who have a Google video chat account you must also have an account with Google video chat You can enter your Google video chat ID...

Page 96: ...in Edit or delete your Google video chat account information If you want to delete your Google video chat account from umi or edit your Google video chat account ID or password follow these steps 1 Log in to the ūmi Connect website see Log in to the website 2 Click Settings at the top of the screen 3 Click the Account tab ...

Page 97: ...eo chat ID or password and click Log in Log in to your Facebook or YouTube account The first time you upload a video to Facebook or YouTube see Share a video you are prompted to enter your Facebook or YouTube username and password Anytime you upload a video after that ūmi uses the information you entered to log in to Facebook or YouTube automatically You can also log in to your Facebook or YouTube...

Page 98: ...Log in Edit your notification settings Use the Notifications tab in the Settings section of the ūmi Connect website to customize when and how you receive notifications from ūmi Edit your notification types Under Notify me select or change when you want to receive notifications 1 Log in to the ūmi Connect website see Log in to the website ...

Page 99: ...miss a ūmi call from a contact or when a ūmi offer or service update is available You can select one two or all three options 5 Click Save Edit your SMS notification settings You can receive ūmi notifications by text message email message or both If you want to receive text message notifications enter your mobile phone number here 1 Log in to the ūmi Connect website see Log in to the website 2 Cli...

Page 100: ...ail notification settings By default you always receive notifications at the email address you entered when you created your account This is considered your primary email address You can enter a different email address as your primary email address and also enter a second address where you want to receive notifications 1 Log in to the ūmi Connect website see Log in to the website 2 Click Settings ...

Page 101: ...optional enter the address 5 Click Save Edit your display settings You can change the language used for all text displayed when you use ūmi on your TV You can also choose the time format and date format you want displayed on your TV screen as well as your time zone You can also change the onscreen TV language on your TV see Change your language in the Settings chapter 1 Log in to the ūmi Connect w...

Page 102: ...th whom you choose You can limit incoming ūmi calls to contacts set a system lock code so no one can access your home ūmi without your permission and block people to prevent communication from them Set permissions for incoming ūmi calls You can choose to accept incoming ūmi calls from anyone or from people on your contacts list only If you accept ūmi calls from contacts only and someone who is not...

Page 103: ...when you have an incoming umi call Select Do not disturb to have incoming umi calls go directly to your video greeting without ringing Allow from anyone This lets you receive ūmi calls from callers whether or not they are on your contacts list 5 Click Save To change your lock code under PIN number enter a new 4 digit code Click Save Set ringer options for incoming ūmi calls You can select a custom...

Page 104: ...sturb to have incoming umi calls go directly to your video greeting without ringing 5 Click Save Turn parental lock code on off If you turn parental lock code on the ūmi system locks when you re not using it To unlock the system you must enter a four digit code to use ūmi You can also turn parental lock code on or off on your TV see Turn parental lock code on off in the Settings chapter 1 Log in t...

Page 105: ...enter a four digit lock code 6 Click Save Edit your blocked list You can edit your blocked list to remove people you no longer want to block 1 Log in to the ūmi Connect website see Log in to the website 2 Click Settings at the top of the screen 3 Click the Privacy tab ...

Page 106: ...106 ūmi Connect website 4 Under Blocked caller list check the box next to any contact you want to unblock 5 Click Unblock 6 Click Save ...

Page 107: ... ways to mount the camera If your TV size shape or placement does not allow you to mount the camera on top of the TV see Mount the camera you can place the camera on a table or mount it on a wall You can place the camera beneath the TV if needed and position the camera upside down so the base is at the top whichever placement works best with your system Place the camera on a table You can simply p...

Page 108: ...our TV hangs on a wall you can mount the camera on a wall above next to or below the TV 1 Fully extend the camera mount 2 Pull the tab forward At the same time push on the curve of the rail with your other thumb This causes one half of the mount to slide out use both thumbs to push and separate the two halves ...

Page 109: ...bracket so that the bracket rails are on the bottom as shown below Be sure to use the correct screws and anchors sold separately for your wall type You must use anchors to ensure the camera is secured to the wall We recommend metal anchors to guarantee the most secure mount Use a level to make sure the bracket is level before you tighten the screws ...

Page 110: ... at the same time without switching HDMI inputs Starting with your TV service set top box be sure to connect the ūmi console receiver and TV in this order set top box ūmi console receiver TV Note the following Make sure your receiver is connected directly to your TV If you connect your receiver to the console and then the console to the TV you will not be able to hear ūmi call audio through your s...

Page 111: ...orks if you want to watch TV and use ūmi at the same time without switching HDMI inputs For setups where you switch HDMI inputs to watch TV or use ūmi follow the diagram shown below but connect your set top box directly to your TV not to the ūmi console Starting with your TV service set top box be sure to connect the ūmi console receiver and TV in this order set top box ūmi console receiver for au...

Page 112: ...sold separately Insert the cable into the Audio Out port on your console and into the optical port on your receiver To view ūmi call video you need to switch your TV to the HDMI source connected to your console To correctly hear ūmi call audio you need to switch the audio source on your receiver to your console Make sure your TV speakers are off If you have other devices such as a Blu ray player o...

Page 113: ...gle video chat account If a Google video chat contact is calling you and want to take the call using ūmi you must be logged out of Google video chat on your computer Then the ūmi camera will ring when the call comes in Likewise if you want to take a Google video chat call on your computer you must be logged into your Google video chat account To add a new Google video chat contact to ūmi you must ...

Page 114: ...114 Advanced topics ...

Page 115: ...es and Settings See Get to know the clover console Along with the camera the main component of the ūmi system You connect the console to the camera and to your TV See Connect the camera to the ūmi console and Connect the ūmi console to your TV favorite A contact that appears at the top of your contacts list If you have more than one favorite they appear at the top of the list in alphabetical order...

Page 116: ...hange or delete your profile photo self view A small window on your TV screen that lets you see how you appear to the person you are on a ūmi call with so you can move around or adjust the camera as needed If you want more of the screen available to see the other caller you can hide the self view window See Hide show self view set top box The component of your home entertainment system that connec...

Page 117: ...bers see and hear when they call you but you are unable to answer the ūmi call After viewing your greeting the caller can leave a video message See Record or delete your personal video greeting www umiconnect com The web address of the ūmi Connect website ...

Page 118: ...118 Glossary ...

Page 119: ...patible with high definition widescreen TVs capable of 1080p or 720p with available HDMI port Networking Wi Fi 802 11 b g n 10 100 Ethernet RJ 45 Video inputs and outputs HDMI Out ūmi console to TV HDMI In media pass through supported with select cable set top boxes and Blu Ray equipment Audio output Digital audio over HDMI or optical audio Infrared Built in infrared IR receiver for ūmi remote Wha...

Page 120: ...ailable HDMI port High speed broadband network Internet capable PC 512 MB RAM 1GHz or MAC Intel Core Duo 1 33GHz or PowerPC G3 500MHz with a minimum of 128MB of graphics memory for Flash Player 10 x browser plug in Browser supported by www umiconnect com which includes Internet Explorer 7 or greater Firefox 3 or greater and Safari 3 2 or greater Environmental requirements Operating temperature 32 ...

Page 121: ...een installed operated repaired or maintained in accordance with instructions supplied by Cisco e the product has been subjected to abnormal physical or electrical stress misuse negligence or accident f a repair has been attempted by anyone other than a facility authorized by Cisco to repair the Product g the serial number on the Product has been altered defaced or removed or h the product is supp...

Page 122: ...ou are requested to return your product you will be given a Return Materials Authorization RMA number You are responsible for properly packaging and shipping your product at your own cost and risk and you are responsible for all shipping and handling charges in addition to any applicable customs duties VAT or other associated taxes or charges when returning your product You must include the RMA nu...

Page 123: ...ention Cet équipement doit être mis à la masse Ne jamais rendre inopérant le conducteur de masse ni utiliser l équipement sans un conducteur de masse adéquatement installé En cas de doute sur la mise à la masse appropriée disponible s adresser à l organisme responsable de la sécurité électrique ou à un électricien Advertencia Este equipo debe estar conectado a tierra No inhabilite el conductor de ...

Page 124: ...dvertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo GUARDE ESTAS INSTRUCCIONES Statement 1074 Comply with Local and National Electrical Codes Warning Installation of the equipment must comply with local and national electrical codes Statement 1074 Attention L équipement doit être installé conformément aux norm...

Page 125: ...ler or an experienced radio TV technician for help Note Equipment must be installed and operated using the relevant manuals and only installed with the correct cables and connectors Cisco Systems Inc is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the users authority to op...

Page 126: ...e FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular i...

Page 127: ...ng antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Statement 2022 Class B Notice for Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la...

Page 128: ...128 Legal and compliance information ...

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