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Cisco ASA Series CLI Configuration Guide
Chapter 1 Configuring Anonymous Reporting and Smart Call Home
Information About Anonymous Reporting and Smart Call Home
Information About Anonymous Reporting
Customers can help to improve the ASA platform by enabling Anonymous Reporting, which allows
Cisco to securely receive minimal error and health information from the device. If you enable the feature,
your customer identity will remain anonymous, and no identifying information will be sent.
Enabling Anonymous Reporting creates a trust point and installs a certificate. A CA certificate is
required for your ASA to validate the server certificate present on the Smart Call Home web server and
to form the HTTPS session so that your ASA can send messages securely. Cisco imports a certificate
that is predefined in the software. If you decide to enable Anonymous Reporting, a certificate is installed
on the ASA with a hardcoded trust point name: _SmartCallHome_ServerCA. When you enable
Anonymous Reporting, this trust point is created, the appropriate certificate is installed, and you receive
a message about this action. The certificate then appears in your configuration.
If the appropriate certificate already exists in your configuration when you enable Anonymous
Reporting, no trust point is created, and no certificate is installed.
Note
When you enable Anonymous Reporting, you acknowledge your consent to transfer the specified data
to Cisco or to vendors operating on Cisco’s behalf (including countries outside of the U.S.).
Cisco maintains the privacy of all customers. For information about Cisco’s treatment of personal
information, see the Cisco Privacy Statement at the following URL:
http://www.cisco.com/web/siteassets/legal/privacy.html
What is Sent to Cisco?
Messages are sent to Cisco once a month and whenever the ASA reloads. These messages are categorized
by alert groups, which are predefined subsets of Smart Call Home alerts that are supported on the ASA:
configuration alerts, inventory alerts, and crash information alerts.
Inventory alerts consist of output from the following commands:
•
show version
—Displays the ASA software version, hardware configuration, license key, and related
uptime data for the device.
•
show environment
—Shows system environment information for ASA system components, such as
hardware operational status for the chassis, drivers, fans, and power supplies, as well as temperature
status, voltage, and CPU usage.
•
show inventory—
Retrieves and displays inventory information about each Cisco product that is
installed in the networking device. Each product is identified by unique device information, called
the UDI, which is a combination of three separate data elements: the product identifier (PID), the
version identifier (VID), and the serial number (SN).
•
show failover state
—Displays the failover state of both units in a failover pair. The information
displayed includes the primary or secondary status of the unit, the Active/Standby status of the unit,
and the last reported reason for failover.
•
show module
—Shows information about any modules installed on the ASAs, for example,
information about an AIP SSC installed on the ASA 5505 or information about an SSP installed on
the ASA 5585-X, and information about an IPS SSP installed on an ASA 5585-X.
Configuration alerts consist of output from the following commands:
•
show context
—Shows allocated interfaces and the configuration file URL, the number of contexts
configured, or, if you enable Anonymous Reporting in the system execution space, from a list of all
contexts.
Summary of Contents for 5505 - ASA Firewall Edition Bundle
Page 28: ...Glossary GL 24 Cisco ASA Series CLI Configuration Guide ...
Page 61: ...P A R T 1 Getting Started with the ASA ...
Page 62: ......
Page 219: ...P A R T 2 Configuring High Availability and Scalability ...
Page 220: ......
Page 403: ...P A R T 2 Configuring Interfaces ...
Page 404: ......
Page 499: ...P A R T 2 Configuring Basic Settings ...
Page 500: ......
Page 533: ...P A R T 2 Configuring Objects and Access Lists ...
Page 534: ......
Page 601: ...P A R T 2 Configuring IP Routing ...
Page 602: ......
Page 745: ...P A R T 2 Configuring Network Address Translation ...
Page 746: ......
Page 845: ...P A R T 2 Configuring AAA Servers and the Local Database ...
Page 846: ......
Page 981: ...P A R T 2 Configuring Access Control ...
Page 982: ......
Page 1061: ...P A R T 2 Configuring Service Policies Using the Modular Policy Framework ...
Page 1062: ......
Page 1093: ...P A R T 2 Configuring Application Inspection ...
Page 1094: ......
Page 1191: ...P A R T 2 Configuring Unified Communications ...
Page 1192: ......
Page 1333: ...P A R T 2 Configuring Connection Settings and QoS ...
Page 1334: ......
Page 1379: ...P A R T 2 Configuring Advanced Network Protection ...
Page 1380: ......
Page 1475: ...P A R T 2 Configuring Modules ...
Page 1476: ......
Page 1549: ...P A R T 2 Configuring VPN ...
Page 1550: ......
Page 1965: ...P A R T 2 Configuring Logging SNMP and Smart Call Home ...
Page 1966: ......
Page 2059: ...P A R T 2 System Administration ...
Page 2060: ......
Page 2098: ...1 8 Cisco ASA Series CLI Configuration Guide Chapter 1 Troubleshooting Viewing the Coredump ...
Page 2099: ...P A R T 2 Reference ...
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