BYD ATTO 3 2022, Owner'S Manual

Page: 84 / 201

83
USING AND DRIVING
05
General Charging Faults and Solutions
Fault Possible Cause Solution
Charger is
connected, charge
starts, but battery
will not charge.
Charging card in arrears
or faulty charging pile.
Consult card balance or contact charging
station staff.
AC charging connector
not properly plugged in.
Ensure the charger switch has come up. Check
cable length and connection position.
Low 12 V battery SOC
Connect the vehicle to another 12 V battery to
charge its own 12 V batteries after powering
on.
The local standard
socket has no power
supply.
Ensure the power supply is under overload
protection. Use the corresponding charging
power supply, i.e., standard 220 V 50 Hz 10 A
single-phase two-pole grounded socket.
Vehicle or AC charging
connector failure
Check for power system fault/failure warning
light or message on the instrument cluster.
If found, stop charging and contact a BYD
authorized dealer or service provider.
Power battery
temperature above or
below specification
Warm up or cool down the power battery.
The power battery has
been fully charged.
Charging automatically stops when the power
battery is fully charged.
Charging stops
halfway.
The charging cable is
not properly connected.
Ensure the charging connecting device is
properly connected.
AC supply is interrupted.
Charging will restart automatically a while
after AC supply returns to normal. If it doesn't,
reinsert the charging connector.
Power battery
temperature is too high.
A power battery overheating warning is
displayed on the instrument cluster. Charging
stops automatically and restarts after the
battery has cooled down.
Charging pile failure.
If the vehicle or charging pile displays a failure
message, contact a BYD authorized dealer or
service provider.