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Appendix J: Trouble shooting

This appendix offers help in trouble shooting both the hardware of the Barco Media
Server and the X-Agora software that runs on it.

J.1

Barco Media Server trouble shooting

Use

Table J.1, “Trouble-shooting matrix”

to trouble-shoot problems with the Barco

Media Server.

!

Caution

When handling power connections, remember to always follow safety pro-
cedures.

• Power down the Barco Media Server.

Switch off the power switch on the front panel

and

the

master power switch on the rear panel.

• Disconnect the power cord from the Barco Media Server.

• Remove all cables from the Barco Media Server.

• Make sure that your hands are free of dirt, grease, or foreign

substances that may damage the PCIe card or any com-
ponents that you may touch inside the server.

• Make sure you are "grounded."

Wear an anti-static wrist strap, also known as a ground
bracelet, or make sure that you touch a metal object that
is touching the ground to discharge any static electricity you
may have accumulated.

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Summary of Contents for XHD-200

Page 1: ...Barco Media Server XHD Series User Guide Part number 60600320 Version 04 00 January 22 2016...

Page 2: ...de a replacement at its own discretion within an appropriate period If this measure proves to be impossible or unsuccessful the purchaser can demand a reduction in the purchase price or cancellation o...

Page 3: ...uipment is compliant with Class A of CISPR 32 In a residential environment this equipment may cause radio interference Product Modification Warning High End Systems products are designed and manufactu...

Page 4: ...HighEndSystems Barco Pn 60600320...

Page 5: ...mplies with the essential require ments of Council Directives 2004 108 EC EMC 2006 95 EC LVD and 2011 65 EC RoHS 2006 A11 2009 A1 2010 A12 2011 EN 60950 1 Safety EN 55022 2010 EN 61000 3 2 2006 A1 200...

Page 6: ...Installation 29 2 1 Installation requirements 29 2 1 1 Disconnect device 29 2 1 2 Barco Media Server Windows image 29 2 1 3 X Agora Designer GUI 29 2 2 Initial inspection 30 2 2 1 General 30 2 2 2 Unp...

Page 7: ...w 68 5 1 2 Viewport 68 5 1 3 Scene creation workflow 68 5 1 4 Importing 3d objects 71 5 1 5 Using the Projection Study Wizard 72 5 1 6 3D objects pane 72 5 1 7 Displays 74 5 1 8 Studies and pages 74 5...

Page 8: ...roups 134 7 1 2 Add display 135 7 1 3 Display properties 136 7 2 Library pane 143 7 2 1 Importing media 143 7 2 2 Media type 143 7 2 3 Operations on media 144 7 2 4 Tree view and tile view 146 7 2 5 I...

Page 9: ...alibration 189 8 3 4 3D calibration 190 8 3 5 2D projector calibration 192 8 3 6 Multiple users calibration 203 8 4 DMX control 203 8 4 1 Timeline playback control mode 204 8 5 Keyframing 205 8 5 1 An...

Page 10: ...s 253 G 2 7 Live input devices 253 H Supported 3D audio image and video formats 255 H 1 Supported 3D model formats 255 H 1 1 General information 255 H 1 2 Guidelines for exporting from common applicat...

Page 11: ......

Page 12: ...47 3 1 XHD Series server front panel 49 3 2 XHD 400 server rear panel 49 3 3 XHD 402 server rear panel 50 3 4 XHD 404 server rear panel 50 4 1 X Agora F1 Help 55 4 2 Launch the installer and select Ne...

Page 13: ...5 40 Advanced Player Option menu 104 5 41 Player Outputs 105 5 42 Player Genlock 106 5 43 Live inputs SDI 108 5 44 Live inputs DVI 108 5 45 No live inputs 108 5 46 Live input mappings Designer 109 5...

Page 14: ...ies for a Timeline element 158 7 28 Image properties for a Timeline element 160 7 29 Text properties for a Timeline element 162 7 30 Media Effects subpane 164 7 31 Properties pane for an input 167 7 3...

Page 15: ...Master 215 8 32 Agent icon in the tray 216 8 33 Agent Interface 217 8 34 Agent logs 218 C 1 Create Eyefinity Display Group 226 C 2 Use a new arrangement 227 C 3 Create the Eyefinity group 228 C 4 Sele...

Page 16: ...nager 265 H 13 Maya OBJ export default parameters 266 H 14 Maya FBX export 266 H 15 Cinema 4D Project Scale 267 H 16 Wavefront Export Scale 267 H 17 Cinema 4d FBX export 268 J 1 Create Snapshot menu 2...

Page 17: ......

Page 18: ...ns p 32 Updated Displays pane p 133 Updated Library pane p 143 Updated Properties pane p 157 Updated Figure H 12 Media Encoder Updated Keyframing p 205 Updated Outputs workflow layout p 89 Third relea...

Page 19: ......

Page 20: ...eating interactive media content for various types of displays 1 1 About this guide 1 1 1 This guide This user guide describes how to operate a Barco Media Server The user guide is de signed to be a r...

Page 21: ...ol appears next to extra information about the described subject Tip This symbol appears next to extra advice about the described subject 1 2 2 Picture overview Images and pictures given in the manual...

Page 22: ...nd having access to live parts Safety standards also impose limits to the internal and external temperature variations radiation levels mechanical stability and strength enclosure construction and pro...

Page 23: ...he instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be re...

Page 24: ...this product in places where people will walk on the cord To disconnect the cord pull it out by the plug Never pull the cord itself If an extension cord is used with this product make sure that the to...

Page 25: ...o not use this unit near water Do not use any power cords other than the one supplied with your unit While appearing to be similar other power cords have not been safety tested at the factory and must...

Page 26: ...is product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Unpacking of devices For unpacking follow the instructions and advice indicated on the outside of the packaging Re...

Page 27: ...sal service For details please visit the Barco website at http www barco com en AboutBarco weee 1 4 2 Disposal of batteries This product contains batteries covered by the Directive which must be colle...

Page 28: ...1 5 RoHS compliance 1 5 1 RoHS Chinese Mainland RoHS 25 Barco Pn 60600320 Barco Media Server XHD Series User Guide Section 1 Introduction...

Page 29: ...asteners SJ T 11364 This table is prepared in accordance with the provisions of SJ T 11364 O SJ T 11363 O Indicates that this toxic or hazardous substance contained in all of the homogeneous materials...

Page 30: ...urkey In conformity with the WEEE Regulation 1 6 Terms and definitions 3G SDI A 3 Gbit s serial digital 10 bit or 12 bit video inter face SMPTE 424M and 425M Active DisplayPort to DVI Ad apter A Displ...

Page 31: ...restore the applications and set tings on the C drive to their original condition System Restore also restores the needed software li censes A Full Restore can erase the data on the D drive Windows Im...

Page 32: ...NTLY CONNECTED EQUIPMENT a readily accessible disconnect device shall be incorporated external to the equipment for PLUGGABLE EQUIPMENT the socket outlet shall be installed near the equipment and shal...

Page 33: ...dia Server acclimate to room temperature which must be higher than 0 C 32 F and lower than 40 C 104 F Neglecting this may result in startup failure Save the original shipping box and packing material...

Page 34: ...adapter for the desktop display primary video card conversion 2 3 Rack mount procedure The Barco Media Server chassis is designed to be rack mounted Please note the following important points The Bar...

Page 35: ...vers using Ethernet Port 1 and connect the router using Ethernet Port 2 The Ethernet port nearest to the power supply is Port 1 and the other is Port 2 4 Connect power cord 2 4 2 Output video capture...

Page 36: ...ing the power switch on the front panel If the Barco Media Server does not start ensure that the master power switch on the rear panel is ON Ensure that the Barco Media Server is connected to an appro...

Page 37: ...uires no user interaction Barco Media Server software can be downloaded from the Barco website Go to ht tp www barco com Products Solutions Image Processing Media Servers 2 7 1 CodeMeter Control Cente...

Page 38: ...ter Control Center 2 Find the XHD Series license listed in CodeMeter Control Center See Figure 2 2 CodeMeter Control Center overview for XHD Series license Figure 2 2 CodeMeter Control Center overview...

Page 39: ...update for an existing XHD Series license 1 Launch CodeMeter Control Center 2 Find the XHD Series license listed in CodeMeter Control Center See Figure 2 2 CodeMeter Control Center overview for XHD S...

Page 40: ...s Video card NVIDIA GeForce GTX850M 4GB DDR3 CPU Intel Core i7 4710HQ at 2 50 GHz RAM 8 GB DDR3 Screen 15 in screen with 1600 900 resolution Storage 256 GB SSD OS Microsoft Windows 8 1 or higher Check...

Page 41: ...to see more details This opens a webpage 5 Navigate to the License pane under Content See Figure 2 6 WebAdmin License page for XDG 100 licenses Figure 2 6 WebAdmin License page for XDG 100 licenses B...

Page 42: ...elect Extend Existing License 8 Check Firm code 102712 Barco Inc and click Next 9 Send the resulting WibuCmRac file to Barco 2 8 Shutdown and restart The Barco Media Server can be shut down and restar...

Page 43: ...ons Press the power switch on the front panel to shut down the Barco Media Server Press the reset button on the front panel to power off and power on the Barco Media Server The box powers off without...

Page 44: ...not been removed from the system prior to performing a System Restore 2 Right click the Windows icon at the lower left hand corner of the screen to restart As the system restarts it displays the Barco...

Page 45: ...em Restore Menu Figure 2 10 Barco Media Server System Restore Menu 6 Select the System Restore option or Exit to cancel the operation If you select System Restore the system displays the Confirmation...

Page 46: ...store begins 8 Allow the Restore to run The Restore process takes between 10 and 30 minutes The system displays status throughout the Restore Figure 2 12 Sample Status screen 43 Barco Pn 60600320 Barc...

Page 47: ...and settings on the C drive but it erases any data on the D drive restoring the system to its original con dition 1 Plug the USB Recovery drive into one of the USB 3 0 ports on the Barco Media Server...

Page 48: ...on If you select Full System Restore the system displays the Confirmation screen with the warning CLICKING CONFIRM WILL DELETE ALL CONTENT AND DATA Note A Full System Restore deletes all data from the...

Page 49: ...loads tab of the Barco Media Server XHD 400 Series webpage Should the Windows image on that USB System Restore drive become corrupted you may restore the Windows image with the following procedure 1 I...

Page 50: ...stem Restore drive d The File system and Cluster size may be different from the defaults shown in Figure 2 15 Rufus utility be cause Rufus reads this information from the ISO file 5 Click Start Note T...

Page 51: ...he USB System Restore drive may be used to perform a System Restore see System Restore p 41 or a Full System Restore see Full System Restore p 44 Barco Pn 60600320 48 Section 2 Installation Barco Medi...

Page 52: ...iguration of the XHD 400 Series servers All XHD 400 2 4 Series servers have the same buttons switches LED indicators and USB 3 0 ports on the front panel Figure 3 1 XHD Series server front panel 3 1 X...

Page 53: ...e 3 3 XHD 402 server rear panel XHD 402 same 4u chassis as XHD 400 Outputs 4 DisplayPort 1 2a Inputs 2 single link DVI capture Figure 3 4 XHD 404 server rear panel Barco Pn 60600320 50 Section 3 Hardw...

Page 54: ...XHD 404 same 4u chassis as XHD 400 Outputs 4 DisplayPort 1 2a Inputs 4 3G SDI Genlock synchronization module 51 Barco Pn 60600320 Barco Media Server XHD Series User Guide Section 3 Hardware...

Page 55: ......

Page 56: ...or for performance reasons it is important that all of the machines run the same exact version of the software to avoid communication problems and feature discrepancies between components 4 1 4 Networ...

Page 57: ...a Designer allows you to create a project import media assign outputs to player machines and monitor the status of your event while it is running This application allows you to work with 2D projects i...

Page 58: ...ou to remotely monitor and maintain your X Agora network from the controller PC The X Agora Server Coordinates all nodes on the X Agora network Acts as a centralized logger and message relay carrier b...

Page 59: ...Figure 4 2 Launch the installer and select Next 3 Select Accept to accept the license then select Next Barco Pn 60600320 56 Section 4 Software Barco Media Server XHD Series User Guide...

Page 60: ...ion You can choose where to put the software and also where to put the project files By default the Installation Wizard picks the disk partition with the most free space as the target for project file...

Page 61: ...Installation or Update 5 Select Next to start the Installation or Update You may have to confirm to some prompts for X Agora requirements Barco Pn 60600320 58 Section 4 Software Barco Media Server XH...

Page 62: ...ation files and the demo project Extra files such as your own projects or additional configuration files are not removed Note Updating an installation is possible for upgrades and also downgrades usin...

Page 63: ...otely 4 4 2 Connections The rear panel of the Barco Media Server has two Ethernet ports The Ethernet port nearest to the power supply is Port 1 and the other is Port 2 See Figure 4 6 Ethernet Ports 1...

Page 64: ...d select Connect 6 Select Save to save the settings parameters X Agora asks you to restart 7 Restart X Agora Agent Note If remote share has not been configured prior to X Agora installation enter User...

Page 65: ...raShape Figure 4 7 X Agora start screen 4 7 1 Parts of the interface X Agora opens the project defaulting to the workflow layout that was in use the last time the project was open In the case of a new...

Page 66: ...e a project with a different name Import to import a file into a project Export to export a project as a 3D model fbx Connect to a Remote Server to connect to a remote server Close to close a project...

Page 67: ...esigned for large scale installations X Agora also allows you to playback multiple Timelines simultaneously Often in large scale installations there are multiple screen spaces and often it is easier t...

Page 68: ...s in time Create as many Timelines as you want and add video image sound or real time graphics in layers Properties pane The Properties pane gives access to all user editable elements To access the pr...

Page 69: ......

Page 70: ...ad vantages or disadvantages for each option is referred to as a projection study The Study workflow layout also called a Projection Study workflow layout allows you to generate detailed technical pl...

Page 71: ...s once a final display configuration has been chosen use the Content Production tool to create 2D templates for the artists to work in the scene If your project contains only flat surfaces this step c...

Page 72: ...3D space is 1 unit 1 m b To adjust the scale or position of your model select the model in the player Viewport or the 3D Objects pane and then click on the Properties tab to expose its position scale...

Page 73: ...nction If you select a single object and click on Create Projector Array in the Properties pane X Agora automatically detects the projection area by choosing the biggest surface of the selected model...

Page 74: ...d 3D model formats p 255 for more information CAD drawing formats CAD drawing formats dwg dxf and svg are usually made for architecture and technical plans and are created by application like AutoCAD...

Page 75: ...izard to automatically generate an array of projectors to cover the specified pixel space The Projection Study Wizard can also create a plane or curved plane that matches the pixel space For more info...

Page 76: ...ure by using the 3D Objects pane the Measure s properties appear in the Properties pane Follow these procedures to create and manipulate a Measure 1 Click the button in the top right hand corner of th...

Page 77: ...he top of the screen Once you have created your displays either manually or by using the Projection Study Wizard you can make adjustments to your displays by using the Displays pane which can be acces...

Page 78: ...om the drop down menu Figure 5 8 Switch between Projection Studies Pages To create a new Page in the current Projection Study click on the in the Study workflow layout toolbar in the upper right hand...

Page 79: ...atures of Pages Each visualization mode displays a heat map to indicate areas of high and low quality luminosity or resol ution based on display placement The heat map displays values from blue to red...

Page 80: ...ce You may select the unit used for the visualization mode from a list of common units Please take note that while some units measure illuminance incident light and others measure luminance reflected...

Page 81: ...r layout is the Print Layout which is the layout used to prepare a page for printing To switch to Print layout click on Study Layout on the toolbar in the upper right hand corner of the Viewport and s...

Page 82: ...re in the Viewport with any text Figure 5 13 New note The Projector Specifications the Cartouche and the Notes can be shown or hidden for each page To show or hide these items 1 Click on the Extras ic...

Page 83: ...View Styles from the drop down menu See Figure 5 15 Edit View Styles Figure 5 15 Edit View Styles 3 Select the view style for example View Style 1 from the View Styles window See Figure 5 17 View Styl...

Page 84: ...View Styles window 5 1 9 Exporting templates with the Content Production tool For a description of the Content Production tool see Content Production p 119 Figure 5 18 Content Production layout The C...

Page 85: ...ect Used to align the viewpoint to a selected surface It will be positioned to look at the surface and its di mensions will be large enough to cover it entirely Resolution Resolution of the viewpoint...

Page 86: ...en be used in 3D animation software to produce content inside a 3D workflow This allows the creation of fake light effects crumbles illusions and trompe l oeil effects The supported software includes...

Page 87: ...can be dragged on the Timeline like a video To output the package from multiple player machines enable the Canvas texturing option for the video element Exporting UV templates It is also possible to e...

Page 88: ...to cover the whole projection surface In those situations you might consider using the UV mapping technique to achieve an all around projection UV mapping consists of unfolding a 3D model onto a flat...

Page 89: ...nce is that a custom made UV map allows coverage of ALL desired angles for the projection surface Figure 5 22 3D cube Barco Pn 60600320 86 Section 5 Workflow layouts Barco Media Server XHD Series User...

Page 90: ...iple UV maps meaning different ways called channels to unfold the 3D model in the same fbx and choose any map when applying videos or images to the 3D model To do this in the Mapping property of the m...

Page 91: ...re useful for such compartmentalization Timeline Groups allow you to group together multiple Timelines in order to control them simul taneously or assign them playback priority 1 Create Timelines and...

Page 92: ...he Player output 4 Click on each Player and configure the attributes of the Player in the Properties pane 5 Click on the gear icon in the Display Map to show and modify the global color correction set...

Page 93: ...ollowing operations Auto refresh Updates automatically the low resolution previews of active Displays When this box is unchecked a Refresh Preview button appears so that you may manually refresh these...

Page 94: ...to ensure that your physical displays colors match or to quickly identify a physical projector on site Player The Player section of the Properties pane displays the name of the Player to which a Disp...

Page 95: ...or hidden by using a button next to this control Dimmer Dimmer allows you to adjust the value of the dimmer between 0 0 all black and 1 0 no dimmer for the Display Min Input This is a minimum value t...

Page 96: ...Figure 5 27 Outputs Properties pane for a projector 93 Barco Pn 60600320 Barco Media Server XHD Series User Guide Section 5 Workflow layouts...

Page 97: ...Figure 5 28 Outputs Properties pane for an LED display Barco Pn 60600320 94 Section 5 Workflow layouts Barco Media Server XHD Series User Guide...

Page 98: ...can be moved around in this 2D map without any impact on their actual output It can be useful to group Players based on arbitrary categories or physical proximity Figure X shows an example of a Player...

Page 99: ...t is not running or the Player is not connected to the same X Agora Server When the X Agora Agent con nection is established the Player is ready meaning that the Player can be launched Once a Player i...

Page 100: ...e Individual Player controls Shutdown Restart Wake on LAN available only when the Player is offline Play Stop available only when the Player is ready and has outputs connected to it 97 Barco Pn 606003...

Page 101: ...nts Requests that the Agent for every offline Player in the map connect to the Master Player This makes the Players ready if they are powered on Machines that are powered off can be powered on by usin...

Page 102: ...s pane Figure 5 35 Expandable menus of the Player Properties pane Master Player One player must be the Master Player This is the computer on which the X Agora Server application runs The Master Player...

Page 103: ...X Agora changes the operating system resolutions of your monitors so as to match those of your Displays The outputs of each Player shown in this pane corres pond to the physical outputs of that Playe...

Page 104: ...Figure 5 37 Mismatched configuration warning Figure 5 38 Apply Output Config 101 Barco Pn 60600320 Barco Media Server XHD Series User Guide Section 5 Workflow layouts...

Page 105: ...d in automatic mode with displays of identical dimensions because their output is shown in a single window spanning the number of displays connected to it In automatic mode the display of several wind...

Page 106: ...between automatic and advanced modes Apply Output Config automatic mode force the automatic configuration to be applied Reset Output Config automatic mode force the automatic configuration to be rese...

Page 107: ...performance results of X Agora Player When the dedicated fullscreen mode is enabled only one Player window is launched but this window can span multiple screens if you are using a manually configured...

Page 108: ...akes up all of the monitor space Monitor The field shows the X Agora monitor index which can be identified with the toggle Identify Monitors See Main properties p 102 Always On Top Check this box to f...

Page 109: ...it is not currently working Display Enabled Enables genlock for a specific display Display Status Displays the status of the genlock for a specific display Topologies X Agora uses two possible topolo...

Page 110: ...it makes the displays flicker again Genlock must be reactivated again by pressing the Refresh button Live Input devices X Agora supports as many as six sources of live input on your Players When you...

Page 111: ...hows the live input mappings for a machine without a video capture card Figure 5 45 No live inputs When you add Players to your project X Agora detects the live input devices and creates the right map...

Page 112: ...Live Input Timeline uses SDI 0 This value can be changed by means of a drop down list in the Properties pane Based on the list of live inputs in Figure 5 43 Live inputs SDI this corresponds to the fir...

Page 113: ...g the machine or reconnecting X Agora Agent The SMPTE device can be picked only on the Master Player The Master Player listens to this SMPTE signal and attaches the playhead of the matching timeline t...

Page 114: ...er which should be the Player with a tab labeled Master from the Output control 2 Choose the correct input device in the Audio devices section of the Player s Properties pane Figure 5 49 SMPTE device...

Page 115: ...line does not react to the SMPTE signal Running only the designer does not cause the signal quality gauge to react to the SMPTE signal even if the Master Player is set to run on the same machine MTC c...

Page 116: ...y gauge to react to the MTC signal even if the Master Player is set to run on the same machine Sync X Agora asks by default if you want to synchronize files to a Player at the moment the Player is sta...

Page 117: ...orrection settings Click the gear icon in the Display Map the top part of the Output workflow layout to show the Global Output Control properties in the Properties pane These properties allow global m...

Page 118: ...playback where Timelines are not editable to avoid accidental changes It also features the control room view of Player outputs allowing you to monitor the output and performance of your Player machine...

Page 119: ...multaneously by pressing the stop button at the top of the Timelines Pane A second global button allows filtering to show only Timelines that are playing or paused Timeline pane When a Timeline is dou...

Page 120: ...to validate that your Players are outputting visual content and it is particularly useful in a large show for which you can t physically see all the outputs See Display Map p 89 for an explanation of...

Page 121: ......

Page 122: ...for large scale multi screen or multi projector pixel spaces Visualize with a special shading the relationship between content pixels and projected pixels in order to find the optimal resolution for t...

Page 123: ...o split content Export 2D Image Template Exports a simple image as seen from the Viewport which can then be used as a template to draw into and make artistic images or videos Export 3D FBX Template Ex...

Page 124: ...workflow 1 If no object is selected choose between aiming the projectors at a wall i e horizontally at a floor i e vertically or at a curved convex or concave wall 2 If no object is selected define p...

Page 125: ...s in m cm mm ft or inches Luminance Luminance of the projection surface This parameter should generally remain the default setting of 130 lux unless projection is to take place in a bright environment...

Page 126: ...being created 6 3 Standalone Visualizer The Standalone Visualizer creates web previsualizations that show how different content for example pictures or videos for a specific 3D object exported from X...

Page 127: ...an one UV map may be selected 4 Select a media file to run by default when the previsualization starts Drag the file from the list of media files on the left hand side of the Standalone Visualizer Wiz...

Page 128: ...tion tool opens a window that contains instructions and a prompt 8 Select a web browser Figure 6 5 Choose a browser a Type a 1 at the prompt to select Google Chrome or b Type a 2 at the prompt to sele...

Page 129: ...ls to navigate in and control the previsualization 3D Navigation Scene camera pan Left mouse button Scene camera orbit Right mouse button Scene camera zoom Mouse wheel Video control Select video Mouse...

Page 130: ...movie files that have been encoded by X Agora Media Encoder X Agora Media Encoder ensures that your files follow a decoding pipeline that has been thoroughly tested and optimized by the X Agora devel...

Page 131: ...coder The X Agora Media Encoder toolbar contains five icons 1 Import a file to transcode 2 Import a folder Every video or image sequence inside this folder is added as a new encoding job 3 Import a cr...

Page 132: ...on Simultaneous queue jobs the number of simultaneous jobs to encode when processing the whole encoding queue Crop definition file the global crop definition file If encoding jobs are set to perform c...

Page 133: ...ges inside the job list section A new job appears in the list and the new job can then be started paused or stopped To re encode a video repeat the process by dragging the video to be re en coded inst...

Page 134: ...e mask to provide support for transparency When a transparency is found only XQ results in a single file with transparency If transparency has been detected in the source media you can choose whether...

Page 135: ......

Page 136: ...Window drop down menu indicates that the pane for that item is active Figure 7 1 Window tab 7 1 Displays pane X Agora distinguishes between two types of displays Projectors Screens LCD screens LED scr...

Page 137: ...rameters of the selected display 2 Edit the parameters of the display such as its x y and z coordinates lens shift and throw ratio for projectors or resolution 7 1 1 Display groups The displays create...

Page 138: ...of that group See Figure 7 4 Add display to an existing group Figure 7 4 Add display to an existing group You can also add a projector aligned to an existing scene object 1 Select right click the exis...

Page 139: ...ewport causes the Properties pane to show the properties of the selected display You can also modify multiple dis plays if they belong to the same display group by selecting that display group Barco P...

Page 140: ...Projector properties Figure 7 5 Projector properties 137 Barco Pn 60600320 Barco Media Server XHD Series User Guide Section 7 Window menu panes...

Page 141: ...ion such as its model and lens shift MMS Specify the parameters of a moving mirror system if the projector is using such a technology Moving a projector Because a projector is defined by both its own...

Page 142: ...LCD screen and curved LCD screen properties Figure 7 6 LCD screen properties 139 Barco Pn 60600320 Barco Media Server XHD Series User Guide Section 7 Window menu panes...

Page 143: ...screen and curved LCD screens share the following properties Name Dimension M Scale Position M Rotation Specifications Model Brightness Nits Resolution Barco Pn 60600320 140 Section 7 Window menu pan...

Page 144: ...also define properties related to the curvature of the screen LED screen and curved LED screen properties Figure 7 8 LED screen properties 141 Barco Pn 60600320 Barco Media Server XHD Series User Gui...

Page 145: ...screen and curved LED screens share the following properties Name Dimension M Scale Position M Rotation Specifications Model Brightness Nits Resolution Barco Pn 60600320 142 Section 7 Window menu pan...

Page 146: ...le is copied to the desired folder Drag a media file from a File Explorer window to a Timeline and the file is copied to the root of the Media Files folder If you delete a file from the Media Files fo...

Page 147: ...ink an External Folder allows you to use media folders without having to copy them physically to the Media Files folder This allows you to re use the same media files for multiple projects or to host...

Page 148: ...ws you to replace a media file with another media file and updates all Timeline elements that were using the original file Replace Media avoids repetitive tasks and can save time 145 Barco Pn 60600320...

Page 149: ...explorer This view is convenient for having a global overview of all available media files Switch to the tile view to view media thumbnails Tile view offers a view of individual folders which can be...

Page 150: ...ded to your project If the actual file correspond ing to a media file disappears the media file in X Agora is identified as missing but it remains in the media views To delete an existing or missing m...

Page 151: ...melines pane with the Timeline pane in which you as semble media assets to compose a show or multimedia installation Figure 7 17 Timelines pane All Timelines are part of a Timeline Group Each X Agora...

Page 152: ...the pane Expanding a Timeline clicking the arrow to the left of the Timeline causes a list of TimeCues for that Timeline to appear Clicking once on a TimeCue takes you to that TimeCue in the Timeline...

Page 153: ...sources which are placed on an ad justable X Y position relative to the position of the selected plane The scale of this position is 1 the length of the plane on which the effect is applied The cente...

Page 154: ...Y Z with a precision of Trigger Distance Those values are keyframable You can also drag an input variable onto the property Go to Cue on Position Loads a position preset when the playhead enters the T...

Page 155: ...se Timeline Plays a specific Timeline group Play Timeline Preloads all media assets to avoid lag when starting a Timeline Preload Timeline Sends the playhead to the specified time in the same Timeline...

Page 156: ...tions 7 4 9 Visibility Description Action Hides a specified 3D object from the 3D scene for the duration of the action Hide Object Shows a specified 3D object from the 3D scene for the duration of the...

Page 157: ...in layers The Timeline pane displays the layered content of one Timeline Note Do not confuse the Timeline pane with the Timelines pane which contains all the Timelines and Timeline Groups in a given s...

Page 158: ...ftmost element Select the elements to be aligned and click this button to align them Align Right Aligns two or more elements to the rightmost element Select the elements to be aligned and click this b...

Page 159: ...ame to frame at maximum zoom 7 6 4 TimeCue A TimeCue is a time marker that belongs to a specific Timeline A Timeline can be started at a given TimeCue from external Timelines or events using the Go to...

Page 160: ...information on Keyframing see Keyframing p 205 7 7 Properties pane The Properties pane gives access to all user editable elements To access the properties of any user interface element click on the el...

Page 161: ...Properties Figure 7 27 Video properties for a Timeline element Barco Pn 60600320 158 Section 7 Window menu panes Barco Media Server XHD Series User Guide...

Page 162: ...elements appear on the same surface at a given time Loop Mode Provides choice of what to do when video ends Repeat Hold Last Frame or Stop Free Running Allows media to play when the playhead is paused...

Page 163: ...ment The image properties are the same as the video properties except the image properties have no Slicing Loop Mode Free Running or Frame Blending options Barco Pn 60600320 160 Section 7 Window menu...

Page 164: ...UV perspective of the media Stretch Mode Allows choice between Best Fill Fill Height Fill Width and Stretch modes Composite Mode Allows choice between Add Multiply Replace and Screen modes to choose t...

Page 165: ...line element Text properties Text Type the text that is to appear Bold Italic Under line Strikethrough Enable or disable these text format options Barco Pn 60600320 162 Section 7 Window menu panes Bar...

Page 166: ...s This option forces the size of the element to be the size of the bounding box Video Image The Video or Image subpane provides a preview of as well as detailed information about a video or image file...

Page 167: ...subpane Table 7 10 Media effects descriptions provides a quick reference of the effects For more detailed information see Effects p 243 Barco Pn 60600320 164 Section 7 Window menu panes Barco Media Se...

Page 168: ...w RGB GBR Multiply See Color swap effects below RGB GRB Add See Color swap effects below RGB GRB Multiply See Color swap effects below RGB RBG Add See Color swap effects below RGB RBG Multiply Key is...

Page 169: ...h appropriate parameters Invert in verts the final result Key effects One or more keys are either implicitly defined black white or specified Pixels with values that match the key are set to transpare...

Page 170: ...color correction properties to their default values The properties for an image are the same as the properties for a video except there are no Slicing Loop Mode Free Running or Frame Bending options...

Page 171: ...operties Name Displays the name of a Timeline The Timeline can be renamed and any action paramet er using this timeline for example the Play Timeline action is also updated Duration Displays the durat...

Page 172: ...Timelines may continue or be stopped The options for this property are 1 Don t stop any timeline 2 Stop all other timelines 3 Stop timelines within Group Fade In Time s This property specifies the tim...

Page 173: ...the specified port real time feedback concerning the input s contents is displayed Each TUIO or OSC input displays a list of incoming variables each of which can be dragged and dropped onto action par...

Page 174: ...selected port information will appear automatically under the input in the list Configuring OSC To configure OSC select the input from the list and the properties will appear in the properties pane on...

Page 175: ...h channel appears separately and its values are updated in real time See Figure 7 37 DMX events Figure 7 37 DMX events 7 8 2 Connecting variables to actions Input variables can be assigned to almost a...

Page 176: ...onment using the moveNode behavior Figure 7 38 Moving a blob using its x and y positions Here is another example in which a new blob that will be a trigger to play a Timeline using the startTimelineOn...

Page 177: ...d moving 3D objects and displays Figure 7 40 Viewport 7 9 1 Changing the number and layout of views Click on the Views Template button in the top right hand corner of the Viewport pane to change the n...

Page 178: ...according to the selected tool To move or scale selected objects in the scene use the 3D manipulator with axes Dragging an axis moves or scales the selected objects along that axis Right clicking in...

Page 179: ...ame time The Presets pane is visible by default in the output layout but you can display it in any other layout by clicking on the Window menu in the menu bar and selecting Presets 7 10 1 Creating a p...

Page 180: ...D project In a 3D project position presets can include projectors and 3D objects Select the preset in the Presets pane and add or remove those elements from the Included Projectors or the Included 3D...

Page 181: ...es with the properties saved inside the preset It is also possible to load or save the preset for just one element Select the desired element 3D object or projector and the Properties pane for the pre...

Page 182: ...ds for mapping The calibration presets in a 3D project include projectors only In a 2D project they include displays In both cases all the properties displayed in the calibration window are stored ins...

Page 183: ...Quick Calibrate The calibration window also shows the list of all calibration presets including the given display or projector from which it is possible to save or load each single preset See Figure...

Page 184: ...D mode Select the 2D check box in the New Project dialog to create a new 2D project See Fig ure 8 1 Create new 2d project Figure 8 1 Create new 2d project 8 1 1 Workflow The workflow in 2D mode is ver...

Page 185: ...ject is built The canvas is a visual ref erence giving you a way to build boundaries within which to work No restrictions force you to place displays and elements within the canvas but it is strongly...

Page 186: ...to be bigger in your scene even if they have the same native resolution The size in pixels in the scene is defined as the Resolution in Canvas By default the native and canvas resolutions are the same...

Page 187: ...cks the selection of displays The Canvas Properties icon shows the canvas s properties in the Properties pane 8 1 4 2D media manipulation In order to move and resize media more easily when in 2D mode...

Page 188: ...lected in multiple ways As in 3D mode clicking on the Timeline element selects it In 2D mode it is also possible to select the media elements directly in the Viewport by clicking on them A selection r...

Page 189: ...bottom left right or center of the selection The fit options are available only when media and a display are selected In 3D mode with a screen the display is implicitly the screen so no displays need...

Page 190: ...The 3D Scene Pane and 3D objects are unavailable The list of Actions is limited to actions that are relevant to 2D Settings and media properties are simplified 8 2 Art Net X Agora supports the Art Net...

Page 191: ...ool with which it should or should not be used Projectors can be calibrated while other displays cannot and more than one projector can be calibrated at the same time 8 3 1 Calibration workflow 1 Open...

Page 192: ...not open to output black White Flash Show an all white image temporarily to help with calibra tion PNG Mask Use a PNG image for masking the output The main use scenario is to use an alpha only image b...

Page 193: ...icking in the Viewport You can also use Ctrl click Targets should be strategically spread across key vertices of the geo metry usually corners and other prominent features 2 Left click to place the re...

Page 194: ...ragged You should be able to calibrate efficiently with six or seven points A toolbar provides ways to globally change the perspective without having to select or move points Mouse shortcuts Free form...

Page 195: ...used to roughly calibrate the projectors or to move elements in a 2D display that have been output to a matrix As opposed to the Warping tool which produces a smooth image this tool is more suited for...

Page 196: ...at is to be displaced 2 Select three or four points by clicking on them a Multiple points can be selected using the Shift key b Selected points are shown in red unselected points are shown in blue By...

Page 197: ...or displaying points and shapes in the Viewport pane Show Wireframe Toggles between showing or not showing the shape wireframes Show Points Toggles between showing or not showing the points Reset Remo...

Page 198: ...nd transforms the source image None does not transform anything disables a shape Move moves the shape and leaves black where the shape initially was Duplicate copies the shape leaving the original con...

Page 199: ...ed To disable this behavior click on the link icon similar to scaling in 3D object proper ties Auto Adjust Blending Calculates the blending for this display is automatically For 3D projectors blending...

Page 200: ...effect in your image This tool can be used along with other calibration tools but it should not be used to do a full screen keystone if Reverse Mapping is also used 2D points created in the image can...

Page 201: ...tent inaccuracies 3 Create new points if needed with the right click menu or by using the Ctrl click shortcut A point cannot be created alone it must be part of a row a column or both If a row or colu...

Page 202: ...curately 8 Delete a selected point by pressing the Del key or using the right click menu As with point creation a point cannot be deleted alone A point must be deleted with its row its column or both...

Page 203: ...nt Lock Locks the tangents of a control point so that they are not ad justed when the control point or its neighbor is moved When locked the tangents move if the control point is moved but they are no...

Page 204: ...rol point to the right Shift Tab Selects the next control point to the left Ctrl Tab Selects the next control point to the bottom Ctrl Shift Tab Selects the next control point to the top Live Masking...

Page 205: ...l Move a shape using the global move tool Move polygon points using the points move tool Add or delete polygon points using the polygon edit tool 3 Select the appropriate fill mode from solid linear g...

Page 206: ...ronment and using a desktop station because there is no risk of simultaneous actions on both Designers It is important to note that Undo and Redo commands are global and affect the last action even if...

Page 207: ...ox Figure 8 13 Enable External Control check box Once external control is enabled you must specify the DMX universe and channel to which the Timeline listens to in order to be controlled Table 8 2 Tim...

Page 208: ...shown in its properties See Figure 8 14 DMX ID DMX major ID It can also be changed Figure 8 14 DMX ID DMX major ID 8 5 Keyframing A keyframe is a Timeline element property value mapped to a specific t...

Page 209: ...8 16 Keyframes editor Enabling keyframing on multiple Timeline elements adds multiple tracks in the editor so the user can work on multiple elements at once make sure keyframes are aligned etc Tracks...

Page 210: ...en in the Viewport pane When you drag the element a line showing the actual path of the movement appears in the canvas A yellow diamond shows the location in space of each keyframe and the small yello...

Page 211: ...t a keyframe at this location See Figure 8 20 Inserting a position keyframe Figure 8 20 Inserting a position keyframe For non position properties new keyframes can be inserted in either of two ways 1...

Page 212: ...t arrows 8 5 3 Tangent control You can fine tune animation curves by manipulating the slope of the curve at each keyframe To enable tangent control 1 Make sure the interpolation mode is set to Spline...

Page 213: ...edia element on your Timeline and configure it to read your live video capture hardware Note Make sure your live video feed capture hardware is connected to the player machine that will output its sig...

Page 214: ...n the Properties pane 3 Select a surface on a 3D object or a Display from the drop down menu on which to display the Live Feed 8 7 Remote mode Use remote server mode to access a server from a remote m...

Page 215: ...y action you do in Remote Server mode is now mirrored on the remote machine 8 7 2 Authentication When using the Download from Master feature if you re not already authenticated on your remote server a...

Page 216: ...avoid confusion a user account that has full control is recommended Figure 8 29 Required properties 8 7 3 Remote Server mode limitations You cannot perform the following actions while in Remote Serve...

Page 217: ...media in remote mode In Remote Mode all media files are missing by default but the Timeline still shows media placeholders Figure 8 30 Timeline in Remote mode In order to view a media file on the loca...

Page 218: ...ware cannot be used without a proper license If you receive the error message This server doesn t allow remote Designer connections Please connect to your local server or to a server that accepts remo...

Page 219: ...at all times This will have been configured during the installation of X Agora When your Windows session starts the Agent Watchdog service makes sure that X Agora Agent is running in the Windows deskt...

Page 220: ...exposes logs of the activities of the Agent as well as its communication with the server Logs are useful for debugging connection problems or identifying missing media files 217 Barco Pn 60600320 Barc...

Page 221: ...Figure 8 34 Agent logs For information about configuring the X Agora Agent see Configuring Agent p 60 Barco Pn 60600320 218 Section 8 Features Barco Media Server XHD Series User Guide...

Page 222: ...nput XHD 400 none XHD 402 2 Dual link DVI D XHD 404 4 3G SDI Capture cards Software EDID management Balanced Audio XLR Connectors Audio output 8 USB 3 0 4 USB 2 0 USB 100 V AC 220 V AC Input voltage 2...

Page 223: ...DisplayPort Four Standard DisplayPort outputs DisplayPort 1 2a support including Adaptive Sync and HBR2 Resolution 4 096 2 160 Maximum DisplayPort 1 2a resolution 2 560 1 600 Maximum DisplayPort 1 1 r...

Page 224: ...PCIe 4 half size plug in card 110 mm 170 mm SD HD 3G SDI video capture SD HD 3G SDI on BNC connector Input channels 4 Output channels 0 6G Ready via future firmware upgrade PCI Express 4 lane PCIe 2 0...

Page 225: ......

Page 226: ...United Kingdom core colours in the mains lead of this equipment may not cor respond with the coloured markings identifying the terminals in the fixture s plug In that case install a line cord cap acco...

Page 227: ......

Page 228: ...sing the AMD FirePro Control Center and how to manage the Eyefinity Group inside the X Agora Designer C 2 Setting up an Eyefinity Group An Eyefinity setup should be required only in Advanced mode See...

Page 229: ...Figure C 1 Create Eyefinity Display Group 3 Click on Use a new arrangement Barco Pn 60600320 226 Appendix C AMD FirePro Control Center Barco Media Server XHD Series User Guide...

Page 230: ...ment 4 Select the screen from which you want to create the Eyefinity group and click on Next The other screens will be disabled 227 Barco Pn 60600320 Barco Media Server XHD Series User Guide Appendix...

Page 231: ...yefinity group 5 Select the layout type for now X Agora supports only horizontal layouts 2x1 3x1 4x1 etc and click on Next Barco Pn 60600320 228 Appendix C AMD FirePro Control Center Barco Media Serve...

Page 232: ...Figure C 4 Select a group layout 229 Barco Pn 60600320 Barco Media Server XHD Series User Guide Appendix C AMD FirePro Control Center...

Page 233: ...ty group should now span across multiple screens as shown in Figure C 6 Eyefinity group spanning multiple screens Figure C 6 Eyefinity group spanning multiple screens Barco Pn 60600320 230 Appendix C...

Page 234: ...ions to set up the correct screen order Figure C 7 Arrange Eyefinity Display Group C 3 Disable Eyefinity Group To disable the Eyefinity Group click on Disable Eyefinity Group in the AMD Eyefinity Mult...

Page 235: ...using the Identify Monitors button shows only one large number for the group The displays that are part of the Eyefinity Group however are also identified individually with smaller numbers from 1 to...

Page 236: ...is also represented by a rectangle that spans across the correct number of displays in the group In the fol lowing screen capture the group spans across two outputs Figure C 10 Eyefinity group spannin...

Page 237: ......

Page 238: ...ter 1 Right click anywhere on the desktop to summon the desktop menu 2 Click on AMD FirePro Control Center Figure D 1 Select AMD FirePro Control Center 3 Select AMD FirePro in the navigation pane and...

Page 239: ...d Remove the selected EDID or branch emulation 5 Click on the Minus icon to remove the selected EDID The text for the selected connection changes from DisplayPort Emu lated to DisplayPort Connected D...

Page 240: ...l Panel Figure D 4 NVIDIA Control Panel Figure D 4 NVIDIA Control Panel shows that the DVI port of the Quadro K620 is not connected but the DisplayPort port is connected to an ASUS monitor 4 Click und...

Page 241: ...you to remove an emulated EDID file from a connection 5 Select the Unload tab on the Manage EDID window 6 Select the emulated EDID that you wish to remove Only emulated EDIDs may be selected and remov...

Page 242: ...ication check the DVI input on the Datapath video capture card in the Barco Media Server XHD 402 1 Click the Windows icon at the lower left hand corner of the screen to access the Windows Apps screen...

Page 243: ...the screen to access the Windows Apps screen 2 Select the dREC icon to open dREC 3 dREC displays the Record module The Device Control panel displays the video capture card parameters The Card field id...

Page 244: ...is no input signal the Video Preview panel displays the message NO SIGNAL Figure E 2 dREC Record module showing NO SIGNAL 241 Barco Pn 60600320 Barco Media Server XHD Series User Guide Appendix E Inp...

Page 245: ......

Page 246: ...nal result ID 3 RGB Multiply Invert 0 1 0 Factor 0 2 1 Blue 0 2 1 Green 0 2 1 Red 0 2 1 Shifts the RGB color channels horizont ally from 100 left to 100 right Non Black Only applies this operation onl...

Page 247: ...d Multiply 0 2 1 Red Swap Factor 0 100 100 Blue Swap Factor 0 100 100 See Color swap effects below ID 11 RGB BRG Add Invert 0 1 0 Blue Add 0 255 0 Green Add 0 255 0 Red Add 0 255 0 Green Swap Factor 0...

Page 248: ...r 0 2 1 Blue Multiply 0 2 1 Green Multiply 0 2 1 Red Multiply 0 2 1 Red Swap Factor 0 100 100 Green Swap Factor 0 100 100 See Color swap effects below ID 17 RGB RBG Add Invert 0 1 0 Blue Add 0 255 0 G...

Page 249: ...values match See Key effects below ID 27 RGB Key Mask 0 1 0 Invert 0 1 0 Hard Threshold 0 100 0 Soft Threshold 0 100 0 Blue 0 255 0 Green 0 255 0 Red 0 255 0 Key is a combination of hue satura tion an...

Page 250: ...the blur ID 36 Blur XY Amount Y 0 10 0 Amount X 0 10 0 Crops the image in a box from left top to right bottom Values out side of the box are set to transpar ent ID 43 Crop Bottom 0 1 1 Right 0 1 1 Top...

Page 251: ...e key are set to transparent There are both soft and hard thresholds for each key If multiple keys are part of an effect a value must match all the keys If difference of a value from the key is above...

Page 252: ...e on the Outputs pane of the Output workflow layout Figure G 2 Project name on the Viewport pane of the Programming workflow layout The Playback layout usually does not include a Properties pane by de...

Page 253: ...2 Project settings in the Properties pane Figure G 4 Properties pane showing project settings shows a project s settings in the Properties pane Barco Pn 60600320 250 Appendix G Project settings Barco...

Page 254: ...Figure G 4 Properties pane showing project settings 251 Barco Pn 60600320 Barco Media Server XHD Series User Guide Appendix G Project settings...

Page 255: ...Automatic Saves Performs automatic saves periodically This is disabled by default Automatic Saves mins Sets the period in minutes between automatic saves Snapshot Timer mins Sets the period in minutes...

Page 256: ...amount of anti aliasing to be applied in the Programming layout Constant size projectors Uncheck this box to change the size of projectors based on perspective Enable Timeline Element Snapping Lightin...

Page 257: ......

Page 258: ...ny effect on those objects in X Agora If however you wish to use a DWG model and you want these functionalities to be available convert the DWG model to FBX using Sketchup H 1 2 Guidelines for exporti...

Page 259: ...n the Units field to change the units to meters See Figure H 2 Sketchup units The objects in your scene are now in the same units as they will be in X Agora Figure H 2 Sketchup units To export go to F...

Page 260: ...nd FBX For either format you must click on the Options button for more parameters and check the Swap YZ coordinates Y is Up check box See Figure H 4 Sketchup OBJ Export Options and Figure H 5 Sketchup...

Page 261: ...Sketchup Exporting OBJ format Figure H 4 Sketchup OBJ Export Options Barco Pn 60600320 258 Appendix H Supported 3D audio image and video formats Barco Media Server XHD Series User Guide...

Page 262: ...hem This choice does not change the imported 3D objects in X Agora Sketchup Exporting DWG DXF format To export with the DWG format choose AutoCAD 2013 DWG in the Export version field The rest of the p...

Page 263: ...sing Autodesk 3DS Max Before exporting a file from Autodesk 3DS Max the units must be in meters 1 Go to Customize in the menu 2 Go to Unit Setup 3 Select Metric under Display Unit Scale See Figure H 7...

Page 264: ...ee Scene creation workflow p 68 1 Go to Unit Setup 2 Select System Unit Setup 3 Check the Respect System Units in Files check box 4 Set the 1 Unit fields in the System Unit Scale equal to 1 0 and Mete...

Page 265: ...he Grid Spacing to 1 meter Your objects are now the same scale as your X Agora project which makes them easier to import later If you do not want to scale your project down you must set the scale of t...

Page 266: ...les or Quads as the value of the Faces field 3DS Max Exporting FBX format In the FBX Advanced Options it is important to set the value of the Scene units converted to field to Meters and to set the Up...

Page 267: ...p www autodesk com products 3ds max overview dts s_tnt 69291 1 0 H 1 5 Using Autodesk Maya Before exporting a file from Autodesk Maya the units must be in meters To make sure that the units are in met...

Page 268: ...s of types will now have OBJ export available in the list of possible formats You can export with the default parameters 265 Barco Pn 60600320 Barco Media Server XHD Series User Guide Appendix H Suppo...

Page 269: ...ot have to enter any particular options to export from Maya in either the DWG or DXF formats The default values are correct for exporting For more information on Autodesk Maya see the Maya page at the...

Page 270: ...Exporting OBJ format For exporting in OBJ choose Wavefront and set your scale to 1 meter See Figure H 16 Wavefront Export Scale Figure H 16 Wavefront Export Scale Cinema 4D Exporting FBX format To exp...

Page 271: ...upported audio formats WAV Waveform Audio File Format 16 bit 44 1 kHz WAV files can be mono or stereo Note X Agora ignores the audio channels of video files If you have audio that accompanies video fi...

Page 272: ...a Encoder to encode your video content preferably from image sequences although entire videos can also be converted If you cannot use the X Agora Media Encoder use one of the following codecs MPEG 2 a...

Page 273: ...and that they contain embedded cache information that speeds up the analysis of local media files X Agora Media Encoder also give you control over the size and level of encoding of you media files Se...

Page 274: ...the offset of dragged ele ments while changing layers Shift and drag the Timeline element Layers add action layer Ctrl Shift A Layers add media layer Ctrl Shift M Panning in a Timeline Drag MMB Space...

Page 275: ...t saving your work before exiting the X Agora Designer Export Project Ctrl e Import Project Ctrl i New Project Ctrl n Open Project Ctrl o Restore Snapshot Ctrl r Save Ctrl s Save As Ctrl Shift s Creat...

Page 276: ...e power switch on the front panel and the master power switch on the rear panel Disconnect the power cord from the Barco Media Server Remove all cables from the Barco Media Server Make sure that your...

Page 277: ...notes to Table 2 1 in the Box content p 30 section of this user guide Make sure cable is seated correctly and the thumbscrews are tight The video cable may not be prop erly connected Enable the displ...

Page 278: ...fic channel Be sure not to exceed maximum cable length The suggested cable length has been exceeded Be sure to use the supplied con verters See Note 2 to Table 2 1 Box content Swap the converter for a...

Page 279: ...hes are plugged in on the motherboard The internal cables may be discon nected The unit does not respond to any front panel switches Try a different USB device in the port The USB device may be faulty...

Page 280: ...cted it becomes the working version of the project Snapshots X Agora periodically generates snapshots if changes are detected in a project Snapshots are periodic backups of the main project files They...

Page 281: ...recover a snapshot follow these steps 1 Open a project from X Agora Designer 2 Go to File Restore Snapshot or use the Ctrl R keyboard shortcut Figure J 3 Restore Snapshot menu 3 Select the snapshot t...

Page 282: ...at for example in the case of a power outage you do not lose too much unsaved work Import export projects Once you ve opened a project you can export it to a compressed XAP format and then import it l...

Page 283: ...Figure J 5 Export project menu Figure J 6 Export project dialog box Figure J 7 Import project menu Barco Pn 60600320 280 Appendix J Trouble shooting Barco Media Server XHD Series User Guide...

Page 284: ...ng you installed X Agora in C X Agora J 2 3 Restarting X Agora Service If X Agora Designer gives an error message about the Server not running when trying to load a project the first thing to verify i...

Page 285: ...oblem if there is one Figure J 11 Contends of compressed file shows the contents of the compressed file Figure J 11 Contends of compressed file Crash handling You can export a crash dump when a Player...

Page 286: ...Host name 2 Open CMD exe on the player machine and type ping playerHost name 3 If either of the machines returns a message of type Ping request could not find host test they do not see each other Plea...

Page 287: ...yer machine double click on the Agent icon in the notification area 2 Enter the username and password of the Server machine and click on Connect to Network Share Barco Pn 60600320 284 Appendix J Troub...

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