AVYCON AVK-TL91E4-1T User Manual Download Page 99

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FAQ

DVR User Manual

Q6.

The system cannot record, why?

Make sure the HDD was formatted prior to use.

The record schedule has not been set in manual record mode. Please refer to 7.3.2 Record

Schedule Configuration for details.
c.

Maybe HDD is full and thus the DVR is not able to record. Check HDD information from

Disk Management and if required, please enable the recycle function (please see 7.1.2
Advanced Configuration for details).
d.

There is no disk but cameras in the disk group, so please add at least one disk to the group.

Refer to 7.5.1 Storage Mode Configuration for details.
e.

The HDD could have gone bad. Please change another one.

Q7.

Fail to access the DVR remotely through IE.

Please make sure the IE version is IE8 or above.

Please check whether the PC has enabled the firewall or installed the antivirus software.

Please try to access the DVR again after you disable the firewall and stop the antivirus
software.
c.

Allow & block list may have been set in Account and Authority setting. The PC of which

the IP address is in the block list or out of the allow list cannot access the DVR remotely.

Q8.

ActiveX control cannot be downloaded. How can I do?

IE browser blocks ActiveX control. Please do setup as per the steps mentioned below.

①

Open IE browser. Click



Internet Options.

Summary of Contents for AVK-TL91E4-1T

Page 1: ...USER S MANUAL DIGITAL VIDEO RECORDER Please read this manaul carefully for correct use of the product and preserve it for reference purposes ...

Page 2: ... with a dry cloth Do not block any ventilation openings and ensure proper ventilation around the machine Do not power off the device at normal recording condition This machine is for indoor use only Do not expose the machine in rain or moist environment In case any solid or liquid get inside the machine s case please turn off the device immediately and get it checked by a qualified technician Do n...

Page 3: ...nput Instruction 12 2 5 Common Button Operation 13 3 Wizard Main Interface 14 3 1 Startup Wizard 14 3 2 Main Interface 18 3 2 1 Main Interface Introduction 18 3 2 2 Setup Panel 20 3 2 3 Main Functions 22 4 Camera Management 23 4 1 Camera Signal 23 4 2 Add Edit Camera 23 4 2 1 Add Camera 23 4 2 2 Edit Camera 25 4 3 Add Edit Camera Group 26 4 3 1 Add Camera Group 26 4 3 2 Edit Camera Group 26 5 Live...

Page 4: ... Mode Configuration 43 7 1 2 Advanced Configuration 44 7 2 Encode Parameters Setting 45 7 3 Schedule Setting 45 7 3 1 Add Schedule 45 7 3 2 Record Schedule Configuration 48 7 4 Record Mode 48 7 4 1 Manual Recording 48 7 4 2 Timing Recording 49 7 4 3 Motion Based Recording 49 7 4 4 Sensor Based Recording 49 7 5 Disk Management 49 7 5 1 Storage Mode Configuration 49 7 5 2 View Disk and S M A R T Inf...

Page 5: ...ion Handling Settings 63 9 4 Alarm Event Notification 64 9 4 1 Alarm out 64 9 4 2 E mail 64 9 4 3 Display 64 9 4 4 Buzzer 65 9 5 Manual Alarm 65 9 6 View Alarm Status 65 10 Account Permission Management 67 10 1 Account Management 67 10 1 1 Add User 67 10 1 2 Edit User 68 10 2 User Login Logout 69 10 3 Permission Management 69 10 3 1 Add Permission Group 69 10 3 2 Edit Permission Group 71 10 4 Blac...

Page 6: ... 80 11 3 Factory Default 81 11 4 Device Software Upgrade 81 11 5 Backup and Restore 81 11 6 Restart Automatically 82 11 7 View Log 82 11 8 View System Information 83 12 Remote Surveillance 84 12 1 Mobile Client Surveillance 84 12 2 Web LAN Access 84 12 3 Web WAN Access 85 12 4 Web Remote Control 86 12 4 1 Remote Preview 87 12 4 2 Remote Playback 90 12 4 3 Remote Backup 91 12 4 4 Remote Configurati...

Page 7: ...rt batch or single configuration of the cameras OSD video parameters mask motion and so on Support a maximum of 8 user permission groups including Administrator Advanced and Ordinary which are the default permission groups of the system Support a maximum of 16 users to be created multiple web clients login by using one username at the same time and the user s permission control to be enabled or di...

Page 8: ...he same time and batch or single configuration of the record stream Support manual and auto record modes Support schedule recording sensor alarm recording and motion detection recording Support schedule recording and event recording setting with different record streams Support record schedule setting and recycle recording Support pre recording and delay recording configuration of the event record...

Page 9: ...y for the versions lower than 45 and Safari in MAC system Support remote achievement configuration import and export of the DVR parameters and other system maintenance operations including remote upgrading and system restart Support remote camera configuration of the DVR including video parameters image quality and so on Support remote searching playback and backup of the DVR Support manual alarm ...

Page 10: ...or reference only Type I Name Descriptions REC When recording the light is blue Net When access to network the light is blue Power Power indicator when connection the light is blue Fn No function temporarily Type II Name Descriptions Power Power Indicator when connected the light is blue HDD The light turns blue when reading writing HDD Net The light turns blue when it is able to access the networ...

Page 11: ...eal object as the standard No Name Descriptions 1 AUDIO IN Audio input connect to audio input device like microphone pickup etc 2 ALARM IN Alarm inputs for connecting sensors 3 ALARM OUT Relay output connect to external alarm 4 GND Grounding 5 AHD VIDEO IN 4 CH AHD video inputs 6 AUDIO OUT Audio output connect to sound box 7 CVBS CVBS video output connect to monitor 8 VGA Connect to monitor 9 HDMI...

Page 12: ...sound box 5 AUDIO IN Audio input connect to audio input device like microphone pickup etc 6 ALARM OUT Relay output connect to external alarm 7 VIDEO IN 8 CH video inputs 8 HDMI Connect to high definition display device 9 VGA Connect to monitor 10 LAN Network port 11 RS485 Connect to keyboard or speed dome A is TX B is TX 12 USB Connect USB storage device or USB mouse 13 DC12V DC12V power input ...

Page 13: ...to sound box 8 CVBS CVBS video output connect to monitor 9 USB Connect USB storage device or USB mouse 10 DC12V DC12V power input 1 5 Connections Video Connections Video Output Supports VGA HDMI video output You can connect to monitor through these video output interfaces simultaneously or independently Audio Connections Audio Input Connect to microphone pickup etc Audio Output Connect to headphon...

Page 14: ... If the input is not an open closed relay please refer to the following connection diagram Alarm Output The way to connect alarm output device Pull out the green terminal blocks and loosen the screws in the alarm out port Then insert the signal wires of the alarm output devices into the port of NO and COM separately Finally tighten the screws Provided that the external alarm output devices need po...

Page 15: ...Z port separately Y is TX Z is TX and tighten the fixed screws Next connect pluggable block back into terminal block Finally connect the video cable of the speed dome to the video input interface of the DVR Type 2 Disconnect pluggable block from the RS485 terminal block and then loosen the fixed screws from the pluggable block insert signal cables into A and B port separately A is TX B is TX and t...

Page 16: ...r off after a while by clicking OK button Disconnect the power By mouse Click Start Shutdown to pop up the Shutdown window Select Shutdown in the window The unit will power off after a while by clicking OK button Disconnect the power 2 2 Remote Controller It uses two AAA size batteries Open the battery cover of the remote controller Place batteries Please take care the polarity and Replace the bat...

Page 17: ...reset setting in PTZ mode Cruise Button To go to cruise setting in PTZ mode Track Button No track function temporarily Wiper Button No function temporarily Light Button No function temporarily Clear Button No function temporarily Fn2 Button No function temporarily Info Button Get information about the device To control playback Play Pause Stop Previous Frame Next Frame Speed Down Speed Up Snap But...

Page 18: ...anel and the panel will disappear automatically after you move the mouse away from it Mouse control in text input Move the mouse to the text input box and then click the box The input keyboard will pop up automatically 2 4 Text input Instruction Button Function REC Record manually Search To enter search mode MEUN To enter menu Exit To exit the current interface ENTER To confirm the choice or setup...

Page 19: ...wn below Button Meaning Button Meaning Backspace key Switch key of punctuation character Delete Key Enter key Switch key between upper and lower letter Space key Switch key of language 2 5 Common Button Operation Button Meaning Click it to show the menu list Click it to change the sequence of the list Click it to change the camera displaying mode Click it to close the current interface Click it to...

Page 20: ...VR for the first time or click Skip to cancel the wizard next time Click Wizard Setup to start wizard The setting steps are as follows System Login Set your own password or use the default when you use the wizard for the first time the default username of the system is admin and the default password of admin is 123456 select the login username and enter the corresponding password next time Click E...

Page 21: ...rmat The DST will be enabled by default if the time zone selected includes DST Click Next to continue Network Settings Check Obtain an IP address automatically and Obtain DNS automatically to get the IP address and DNS automatically the DHCP function of the router in the same LAN should also be enabled or manually input them Input the HTTP port RTSP port and Server port please see 11 1 2 Port Conf...

Page 22: ...Add Camera Click Refresh to refresh the list of online IP cameras which are in the same local network with DVR and then click to add the searched camera Click Add All to add all the cameras in the list Click to delete the added camera Click Delete All to delete all the added cameras Click to edit the searched IP camera as shown on the below left Input the new IP address subnet mask gateway and the...

Page 23: ...C is online Click Next to continue Disk Settings You can view the disk number disk capacity of the DVR and serial number R W status of the disk Click Formatting to format the disk Click Next to continue Record Settings Two record modes are available auto and manual Auto Select one auto mode in the interface as shown below and then click OK button to save the settings See 7 1 1 Mode Configuration f...

Page 24: ...terface 3 2 1 Main Interface Introduction The buttons in area are introduced in the table below Button Meaning Start button Click it to pop up area Full screen button Click it to show full screen click it again to exit the full screen Screen mode button ...

Page 25: ...s Network status button Click it to view the network status Information button Click it to view system information Introduction of area Click Camera to view all the added cameras in the camera list Select one camera window on the left side of the interface and then double click one IP camera in the list to preview the camera image in the selected window Click Customize Display Modes to view all th...

Page 26: ...to pop up the setup panel as shown below The setup panel includes seven modules Each module provides some function entries with links for convenient operation Here we take Camera module as an example The Camera module provides convenient links such as Add Camera Edit Camera Image Settings Motion and PTZ Click Camera to go to the camera management interface as shown below ...

Page 27: ...Click each item to go to corresponding interface or window For instance click Add Camera to pop up the window as shown below Click the main menus on the top of the camera management interface to go to corresponding interfaces Refer to the picture below For instance you can go to system setup interface by clicking System tag ...

Page 28: ...gement for details Alarm The module covers the functions such as Sensor and Motion Alarm Handling and Alarm Out Settings Please see Chapter 9 Alarm Management for details Network The module covers the functions such as TCP IP DDNS Port E mail and Network Status and so on Please see 11 1 Network Configuration for details Account and Authority The module covers the functions such as Account Manageme...

Page 29: ...ra image normally if you select AHD then there will be no image or the image has no color The default selection of the camera signal is Auto If you select Auto the image of the camera will be shown normally regardless of the camera type You can enable Lite in the interface if the DVR supports Lite recording It will lower the recording resolution and increase the recording frame rate Please enable ...

Page 30: ...f the preview window to pop up the Add Camera window as shown below You can quickly add or add the IP camera manually Quickly Add Check the cameras and then click Add to add cameras Click to edit the camera s IP address username and password and so on Click Default Password to set the default username and password of each camera ...

Page 31: ...iew the live image of the camera in the popup window Click to edit the camera see Add camera in 3 1Startup Wizard for details Click to delete the IP camera Click in the Operation header line and then click Modify IPC Password to pop up a window check the IPCs in the window set the new password and then click OK button only the online IPCs passwords can be modified and a batch of IPCs passwords can...

Page 32: ...e interface as shown below Click to pop up the window as shown below Set the group name and dwell time in the window Check the cameras and then click Add to add group Click to view the cameras in the group after adding group 4 3 2 Edit Camera Group Click to modify the group information such as group name and dwell time Click to delete the group ...

Page 33: ...lue stands for schedule record Click the preview window to show the tool bar as shown in area right click the preview window to show the menu list The tool bar and menu list are introduced in the table below Button Menu List Meaning Move tool Click it to move the tool bar anywhere Manually Record On Click it to start recording Instant Playback Click to playback the record click Instant Playback to...

Page 34: ... box to select the zoom in area Click to zoom the image Click the camera selection box to select other cameras for amplification Click Back to return to the live preview interface 5 2 Preview Mode 5 2 1 Preview By Display Mode Set different screen modes and cameras display sequences as required and then save the display modes classified by surveillance areas priorities and so on Refer to the pictu...

Page 35: ...een mode Double click the camera or camera group in the list to add them to the selected window Click to save the current display mode refer to 5 2 3 Scheme View In Sequence for detail configurations The display mode will be saved and displayed in the display mode list in the live preview interface Edit Display Mode Click Customize Display Modes tab in the live preview interface and then select on...

Page 36: ...e click again to restore the view Click to stop the view 5 2 3 Scheme View In Sequence Click Start Settings System Basic Output Settings Main Output to go to the interface as shown below Area displays all the dwell schemes area shows the detailed information of the scheme area displays all the cameras and groups area is the tool bar clear button favourite button click it to pop up a window enter t...

Page 37: ...lick Apply to save the settings Start Sequence View Go to live preview interface and then click to pop up a window Set the dwell time in the window and then click to start scheme view in sequence Double click the sequence view interface to pause the view double click again to restore the view Click to stop the view 5 2 4 Spot View Click Start Settings System Basic Output Settings Output 2 to go to...

Page 38: ...amera name or double click the camera name in the camera list to change the camera name enable or disable the name and time OSDs if enabled drag the red name and time OSDs directly in the image view area to change the OSDs display position and select the date and time formats Click Apply to save the settings 5 3 2 Image Settings Click Start Settings Camera Image Image Settings to go to the followi...

Page 39: ...ry settings 5 3 3 Mask Settings Some areas of the image can be masked for privacy Up to four mask areas can be set for each camera Click Start Settings Camera Image Mask Settings to go to the interface as shown below Select the camera and enable the mask Click Draw button and then drag the mouse on the image area to set the mask area click Delete button to delete the mask areas click Apply to save...

Page 40: ...level of the camera s image Contrast It is the color difference between the brightest and darkest parts Saturation It is the degree of color purity The color is purer the image is brighter Hue It relates to the total color degree of the image Sharpen It relates to the resolution level of the image plane and the sharpness level of the image edge Wide Dynamic The wide dynamic range WDR function help...

Page 41: ...roductions of these parameters and buttons are as follows Button Parameter Meaning Click to zoom in out the image Focus Mode If manual mode is selected focus button One Key Focus Day night mode switch autofocus will be available if auto mode is selected the time interval setup will be available Click to increase decrease the focal length Click it to focus instantly Day night mode switch autofocus ...

Page 42: ...s to the camera on the top right of the interface for PTZ control Introductions of the buttons on the bottom right of the interface Button Meaning Click to rotate the dome Click to stop rotating the dome Click to zoom in out the camera image Click to increase decrease the focal length Click to increase decrease the iris of the dome Drag the slider to adjust the rotating speed of the dome Click to ...

Page 43: ...ster the dome or PTZ rotates The dome or PTZ will stop rotating when you stop dragging the analog joystick 3D Control Click the camera image on any area and then the image will be centered on the clicked point Refer to the picture as shown below Drag the mouse from A to B to get a green rectangle and the rectangle area will be zoomed in Refer to the picture as shown below Drag the mouse from C to ...

Page 44: ...he scroll wheel of the mouse forward to zoom in the image slide the scroll wheel of the mouse backward to zoom out the image OSD Setting Go to PTZ protocol setting interface and then set the protocol to COC before you call the OSD Click OSD to go to camera OSD setting interface Click to start OSD setting The meanings of the buttons are shown in the table below Button Meaning The OK button you can ...

Page 45: ... click Delete button to delete the selected preset You can also go to preset setting interface for preset setting see 6 2 Preset Setting for details Cruise Setting Click Cruise to go to cruise operation tab and then click Add button to pop up a window as shown below left You can add 8 cruises for each dome at most Input the cruise name in the Add Cruise window and then click Add preset to pop up t...

Page 46: ...to add preset or click in the camera list on the right side of the interface to display the preset information of the dome and then click to add preset The operations of the Add Preset window are similar to that of the PTZ control interface please see 6 1 PTZ Control Interface Introduction for details Edit preset Select camera and preset You can input the new name of the preset and then click to s...

Page 47: ... Introduction for details Edit Cruise Select the camera and cruise in the Cruise interface Input the new cruise name and then click to save the cruise name Click Add Preset to add preset to the cruise Click to delete the preset from the cruise Click one preset in the preset list and then click to move down the preset and click to move up the preset Click to start the cruise and click to stop it De...

Page 48: ...ell connected to the DVR before you control it Select the camera and then set the protocol baud rate and address of the dome according to the settings of the dome Protocol The default communication protocol of the DVR is COC Range from PELCOP PELCOD LILIN MINKING NEON STAR VIDO DSCP VISCA COC etc Address The address of the PTZ device Baud Rate Baud rate of the PTZ device Range from 110 300 600 120...

Page 49: ...alarm happens Motion Record Sensor Record Motion sensor alarm record will be enabled when motion sensor alarm happens Always 24ⅹ7 Record Motion Record Normal record is enabled all the time motion alarm record will be started when motion alarm happens Always 24ⅹ7 Record Sensor Record Normal record is enabled all the time sensor alarm record will be started when sensor alarm happens Always 24ⅹ7 Reco...

Page 50: ...g to the change of the video resources This will help to optimize the network bandwidth Quality When VBR is selected you need to choose image quality The higher the image quality you choose the more bitrate will be required Max Bitrate 32Kbps 10240Kbps are optional Manual Mode If the manual mode is selected you need to set the encode parameters and record schedules of each camera See 7 2 Encode Pa...

Page 51: ...e settings You can set the record stream of each camera one by one or batch set them for all cameras Click Start Settings Record Stream Settings to go to Sub Stream interface Set the encode resolution FPS bitrate type quality and max bitrate of sub stream for each camera in the interface and then click Apply to save the settings 7 3 Schedule Setting 7 3 1 Add Schedule Click Start Settings Record R...

Page 52: ...Record Disk Management DVR User Manual 46 Click to add a new schedule Refer to the picture below ...

Page 53: ... on each day to pop up a window as shown below Set the start and end time in the window and then click OK to save the settings Click All to set all day recording click Reverse to swap the selected and unselected time in a day click Clear All to clear all the selected area in a day Click Copy To to copy the schedule of the day to other days Refer to the picture below Check the days in the window an...

Page 54: ...lick Apply to save the settings Go to Edit Schedules interface and then click to edit the schedule The settings of Edit Schedule are similar to that of the Add Schedule Click to delete the schedule 7 4 Record Mode 7 4 1 Manual Recording Method One Click on the tool bar at the bottom of the live preview interface to enable recording of the camera Method Two Go to live preview interface and then cli...

Page 55: ... 4 Sensor Based Recording Set the sensor based recording schedule of each camera See 7 3 Schedule Setting for details Set the NO NC type of the sensor enable the sensor alarm and then check and configure the Record See 9 1 Sensor Alarm for details 7 5 Disk Management Click Start Settings Disk Disk Management to go to disk management interface You can view the DVR s disk number and disk status and ...

Page 56: ...oup and then click on the top right corner of the added disk or camera to delete it from the group The deleted disks and cameras will be moved into group one automatically Each group can add the disks and cameras from other groups Each disk and camera can only be added into one group Select a disk group and then click in the disk or camera row to pop up a window Check the disks or cameras in the w...

Page 57: ...Record Disk Management DVR User Manual 51 ...

Page 58: ...ure below Drag the playback progress bar to change the playback time You can also click the right click menu Instant Playback in the camera window and then set the instant playback time to play back the record 8 2 Playback Interface Introduction Click on the tool bar at the bottom of the live preview interface or click Start Playback to go to the playback interface as shown below click on the tool...

Page 59: ...utton Click it to increase the playing speed Previous frame button It works only when the forward playing is paused in single screen mode Next frame button It works only when the forward playing is paused in single screen mode Click to step backward 30s and click to step forward 30s Event list tag button Click it to view the event record of manual schedule sensor motion and the tag information Bac...

Page 60: ... record sensor based record motion based record schedule record and finally click in the playback window to add camera for playback the record time scale will show the record data of the checked record type only after the above operations Introduction of the record time scale area A tool bar will appear after moving the mouse to the record time scale Click to zoom the timeline click to recover the...

Page 61: ...e cameras will be listed directly by their camera name not the thumbnail A maximum of 196 camera names can be listed If the camera name number is more than 196 the time view mode will be disabled and the camera view mode will be available only Select one camera in the interface and then click Open button Click the image box to play the record in the small playback box on the left side of the inter...

Page 62: ...playback interface refer to 8 2 Playback Interface Introduction for details Click Close to close the interface Note If you back up the record in private format the system will back up a RPAS player to USB device automatically The private format record can be played by RPAS player only ...

Page 63: ...ckup by Time Click Start Search and Backup By Time to go to By Time tab as shown below Click on the bottom of the interface to add playback camera Click Modify on the top right corner of the camera window to change the camera and click Clear to remove the camera Click the camera window to play the record in the small playback box on the left side of the interface You can set the date on the top le...

Page 64: ...ndow Click to back up one record data or check multiple record data in the list and then click Backup button for record batch backup Select one record data in the list and then click Playback button to play the record in the playback interface 8 3 4 Search Playback by Tag Only if you add the tags can you play the record by tag search Click Start Playback to go to the playback interface and then cl...

Page 65: ...in the list Click to delete the image Click to pop up the Export window Select the device name and save path in the window and then click Save button Click to pop up the View Image window Click to export the image Click to view the previous image click to view the next image click to delete the image click to play all the images 8 3 6 View Backup Status Click Start Search and Backup Backup Status ...

Page 66: ...ton to save the settings The trigger cameras will record automatically when the sensor alarm is triggered Snap check it and then the Trigger Snapshot window will pop up automatically Configure the trigger camera in the window The trigger cameras will snap automatically when the sensor alarm is triggered Alarm out check it and then the Trigger Alarm out window will pop up automatically Configure th...

Page 67: ...the camera to complete the whole configuration of the motion alarm 9 2 1 Motion Configuration Click Start Settings Camera Motion to go to the following interface Select the camera enable the motion and set the sensitivity and duration of the camera Sensitivity the higher the value is the more sensitive it is to motion You should adjust the value according to the practical conditions since the sens...

Page 68: ...interface of the motion alarm 9 2 2 Motion Alarm Handling Configuration Click Start Settings Alarm Motion Alarm to go to the following interface Enable or disable Snap Alarm out Preset Buzzer Pop up Video and E mail The alarm handling setting of motion alarm is similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings You can click Motion Settings to go ...

Page 69: ...own below Enable or disable Snap Alarm out Preset Buzzer Pop up Video Pop up Message Box and E mail The Video Loss Settings are similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings 9 3 3 Exception Handling Settings Click Start Settings Alarm Exception Exception Handling Settings to go to the interface as shown below Enable or disable Alarm out Buzze...

Page 70: ...details Click Apply to save the settings You can click Test to test the alarm output 9 4 2 E mail Click Start Settings Alarm Event Notification E mail to go to the e mail configuration interface Set the e mail address of the recipients See 11 1 5 E mail Configuration for details 9 4 3 Display Click Start Settings Alarm Event Notification Display to go to the display configuration interface Set the...

Page 71: ...hen click Apply to save the setting You can click Test to test the buzzer 9 5 Manual Alarm Click on the tool bar at the bottom of the live preview interface to pop up a window Click Trigger to start alarm Click Clear to stop alarm 9 6 View Alarm Status Click Start Settings Alarm Alarm Status or click on the tool bar at the bottom of the live preview interface to view the alarm status ...

Page 72: ...m happens Click to view the detail information as shown below If the exception information is more than one page you can input the number in the box and then click to jump to the specified page Click to view the exception alarm information in the previous next page Click to play the alarm record ...

Page 73: ...istrator Advanced and Common available when adding accounts You can manually add new permission group see 10 3 1 Add Permission Group for details Only admin and the users that have the Account and Authority permission can manage the system s accounts Group Administrator owns all the permissions displayed in area except Account and Authority and its permissions cannot be changed while the permissio...

Page 74: ... delete the user the user admin cannot be deleted Edit Security Question You can set password security only for admin Click Edit Security Question and then set questions and answers in the popup window If you forget the password for admin please refer to Q4 in Appendix A FAQ for details The passwords of other users can be recovered by admin or the users that have the Account and Authority permissi...

Page 75: ...will get all the permissions which admin has and set their permission groups Click OK to save the settings 10 2 User Login Logout Login Click Start Login or directly click the preview interface and then select username and enter the password in the popup window Click Login button to log in the system Logout Click Start Logout or click Start Shutdown to pop up the Shutdown window Select Logout in t...

Page 76: ...ount Permission Management DVR User Manual 70 Click to add permission group Set the group name check the permissions as required and then set the Local and Remote permissions Click Add to save the settings ...

Page 77: ...k Enable and then choose Enable Allow List or Enable Block List the PC client of which the IP address is in the allow list can access DVR remotely while the PC client in the block list cannot Add IP IP segment MAC Click Add IP or Add MAC button and then check Enable in the popup window only if you check it can the IP IP segment MAC you add be effective Enter the IP IP segment MAC and then click OK...

Page 78: ...anually input the network addresses You can modify the MTU value according to the network condition MTU Maximum Transmission Unit can be modified according to network condition for higher network transmission efficiency Click Apply to save the settings 11 1 2 Port Configuration Click Start Settings Network Port to go to the interface as shown below Input the HTTP port server port and RTSP port of ...

Page 79: ...time data By media player which supports the RTSP real time stream protocol you can view the live images synchronously The default RTSP port is 554 and it can be changed as required 11 1 3 PPPoE Configuration Click Start Settings Network PPPoE to go to the interface as shown below Check Enable in PPPoE Settings and then input the username and password obtained from the dealer Click Apply to save t...

Page 80: ...ll have to input the server address and domain name if some DDNS types are selected Go to the relative DNS website to register domain name and then input the registered domain information here Now we take www dvrdydns com for example Input www dvrdydns com in the IE address bar to visit its DNS website Click Registration button to go to the interface as shown below Set the DDNS account information...

Page 81: ...Device Management DVR User Manual 75 Create domain name and then click Request Domain After you successfully request your domain name you will see your domain name information in the list ...

Page 82: ...ess Enter key to go to the IE client 11 1 5 E mail Configuration Click Start Settings Network E mail to go to the following interface Input the sender s e mail address name password SMTP server and SMTP port you can click Default to reset the SMTP port to the default value and then enable or disable the SSL and attaching image Click Test to pop up a window Input the e mail address of the recipient...

Page 83: ...it only in the selected schedule time in the popup window Click Add in the window to add the recipient You can also change the recipient s receiving schedule by clicking in the Schedule column Click to delete the recipient in the list Click Apply to save the settings Click Edit Sender to go to the e mail configuration interface of the sender 11 1 6 UPnP Configuration By UPnP you can access the DVR...

Page 84: ...ess of the DVR Input the external IP address plus port in the IE address bar to access the DVR such as http 183 17 254 19 81 11 1 7 NAT Configuration Click Start Settings Network NAT to go to the interface for NAT configuration Check Enable and then select the NAT server address nat autonat com by default Click Apply to save the settings You can scan the QRCode through mobile client which is insta...

Page 85: ...ew network status conveniently 11 2 Basic Configuration 11 2 1 Common Configuration Click Start Settings System Basic General Settings to go to the following interface Set the device name device No language video format and main output resolution Enable or disable wizard Log In Automatically Log Out Automatically if checked you can set the wait time and App Live Self Adaption Click Apply to save t...

Page 86: ...e Configuration Click Start Settings System Basic Date and Time to go to the interface as shown below Set the system time date format time format and time zone of the DVR The default time zone is GMT 08 Beijing Hong Kong Shanghai Taipei If the selected time zone includes DST the DST of the time zone will be checked by default Click Apply to save the settings You can manually set the system time or...

Page 87: ...ce of the DVR Click Start Settings System Maintenance Upgrade to go to Upgrade interface Select the USB device in Device Name option and go to the path where the upgrade software exists Select the upgrade software and then click Upgrade The system may automatically restart during upgrading Please wait for a while and do not power off the DVR during upgrading 11 5 Backup and Restore You can back up...

Page 88: ...click Recover button finally click OK button in the popup window 11 6 Restart Automatically You can set the automatic restart time for the DVR to maintain it regularly Click Start Settings System Maintenance Auto Maintenance to go to the interface as shown below Enable auto maintenance set the interval days and point of time and then click Apply to save the settings The DVR will restart automatica...

Page 89: ...pop up a menu list Check contents in the menu list and then the log list will show the checked log contents only Click to play the video log 11 8 View System Information Click Start Settings System Information and then click the corresponding menu to view the Basic Camera Status Alarm Status Record Status Network Status and Disk information of the system ...

Page 90: ...he QRCode of the DVR After scanning the QRCode successfully input the login password to log in mobile client 12 2 Web LAN Access Click Start Settings Network TCP IP to go to the TCP IP interface Set the IP address subnet mask gateway preferred DNS and alternate DNS of the DVR Open IE browser on a computer input the IP address of the DVR in the IE address bar and then press enter to go to the login...

Page 91: ...nd install the relative plugin according to the popup tip if you access the DVR through NAT for the first time Notes 1 Please make sure that the IP address of the DVR and the computer are both in the same local network segment For example supposing that the IP address of the computer is 192 168 1 41 the IP address of the DVR shall be set to 192 168 1 XXX 2 If the HTTP port of the DVR is not 80 but...

Page 92: ... in both the DVR and the router If the UPnP function is not available in the router you need to forward the LAN IP address HTTP port and server port of the DVR to the router Port mapping settings may be different in different routers so please refer to the user manual of the router for details Get the WAN IP address of the DVR from the router Open IE browser on a computer input the WAN IP address ...

Page 93: ... it to change the local settings Set the snapshot number and click Browse to set the snapshot path and record path as shown below Click Apply button to save the settings 12 4 1 Remote Preview Click Live Display in the remote interface to go to the preview interface The preview interface consists of the four areas marked in the following picture Start Preview Select a window in the preview area and...

Page 94: ... side of the left panel displays all the groups and the down side displays all the cameras in the group Tool Bar Introduction Button Meaning Screen mode button Click it to disable OSD Click to enable OSD Click it to show full screen Right click on the full screen to exit full screen Click All Main Stream or All Sub Stream to set the stream of all the cameras Manual alarm button Click it to pop up ...

Page 95: ...ing Click it to snap Click it to start recording click it again to stop recording Click it to zoom in the image of the camera and then drag the mouse on the camera image to view the hidden area Click it to zoom out the image of the camera The 3D zoom in function is designed for P T Z Click the button and then drag the image to zoom in or zoom out the image click the image on different areas to vie...

Page 96: ...and then click or directly click the time scale to play the record The operation of the playback time scale is similar to that of the time scale in the main program of the DVR Please refer to 8 2 Playback Interface Introduction for details Introduction of playback control buttons Button Meaning Stop button Rewind button Click it to play video backward Play button Click it to play video forward Pau...

Page 97: ...d record data will be displayed in the list check the record data in the list and then click Backup button to backup the record By Time Click to set the start time and end time on the left side of the interface check the cameras and then click on the right side to backup the record View Backup Status Click Backup Status to view the backup status Click Pause to pause the backup click Resume to cont...

Page 98: ...ure the screen supports the resolution of 1280 1024 or 1920 1080 The DVR cannot self adapt to the screen of which the resolution is lower than 1280 1024 and then the screen will remind you that the screen resolution is not supported by the DVR or just have no display Please change a screen at 1280 1024 or 1920 1080 resolution before booting the DVR Q4 Forget the passwords a The password for admin ...

Page 99: ...5 1 Storage Mode Configuration for details e The HDD could have gone bad Please change another one Q7 Fail to access the DVR remotely through IE a Please make sure the IE version is IE8 or above b Please check whether the PC has enabled the firewall or installed the antivirus software Please try to access the DVR again after you disable the firewall and stop the antivirus software c Allow block li...

Page 100: ...h setup b Other plug ins or anti virus may block ActiveX Please disable or do the required settings Fig 8 1 Fig 8 2 Q9 How to play the backup file a Record backed up by DVR insert the USB device in which the record backup files is saved to the USB interface of the PC and then open the USB device path The record can be backed up in the private format and AVI format by DVR ...

Page 101: ...on the left side of the interface to play the camera record Click on the tool bar under the camera image to enable audio Refer to Fig 9 2 If you select the AVI format when backing up record by DVR the record backup data can be played by the video player which supports this format b Record backed up through web The record can only be backed up with AVI format through web The record can be backed up...

Page 102: ...FAQ DVR User Manual 96 Fig 9 2 ...

Page 103: ...50 10800 768 337 5 8100 512 225 5400 384 168 75 4050 256 112 5 2700 The table below shows the recording capacity requirements for record storage in 30 days Record Bitrate Kbps Recording Capacity TB 1CH 4CH 8CH 16CH 32CH 64CH 10240 3 09 12 36 24 72 49 44 98 88 197 76 8192 2 48 9 89 19 78 39 56 79 11 158 21 6144 1 86 7 42 14 84 29 67 59 33 118 66 4096 1 24 4 95 9 89 19 78 39 56 79 11 3072 0 93 3 71 ...

Page 104: ...1TB 2TB 3TB SV35 Series recommended 1TB 2TB 3TB Surveillance HDD Series recommended 1TB 2TB 3TB 4TB 6TB Western Digital Blue Series 500GB 1TB Green Series 2TB 3TB 4TB Purple Series recommended 1TB 2TB 3TB 4TB 6TB Compatible USB mobile device Brand Capacity SSK 2GB Netac 4GB Kingston 2GB 8GB 16GB 32GB Aigo 2GB Smatter vider 1GB SanDisk 4GB 8GB 16GB 32GB ...

Page 105: ...A1 ...

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