90
017-882-B0-001 Rev. E (06/2018)
3.0 Operation, Continued
Active Alarm
Alarm
Type
Alarm
Category
Probable Cause of Alarm
Corrective Action
Standby
Disabled
SELF TEST FAIL
Major
PWR
Output voltage failed or batteries less than
1.85V/C during Self Test.
1. Check Batteries
2. Check Inverter
NO
LINE ISOLATION
Major
PWR
Line isolation has failed and Inverter opera-
tions are suspended.
1. Replace power supply as
soon as possible
YES
OUTPUT FAILURE
Major
PWR
The AC output has failed due to a bad Inverter
or transformer, or an unstable transformer.
1. Apply load >1.5A
2. Output Overloaded
3. Check Inverter
4. Check Battery String
NO
OUTPUT OVERLOAD
Major
PWR
The output is overloaded or shorted.
1. Output Short Circuit
2. Check Output Current
NO
OUTPUT 1 TRIPPED
Major
PWR
Output 1 AlphaDOC hardware protection mode
is engaged and overloaded.
1. Over Current
2. Check Settings
NO
OUTPUT 2 TRIPPED
Major
PWR
Output 2 AlphaDOC hardware protection mode
is engaged and overloaded.
1. Over Current
2. Check Settings
NO
CHARGER FAILURE
Major
PWR
Charger has failed to shut down; possible bat-
tery over temperature condition exists.
1. Re-seat Inverter
2. Perform Self Test
NO
INVERTER TEMP
Major
PWR
Inverter heat sink has exceeded set tempera-
ture. (Stand-by operations suspended until
temperature drops to a safe level.)
1. Check Inverter
2. Check PDB
3. Check Enclosure Ventila-
tion
NO
CONFIG ERROR
Major
PWR
The power supply is improperly
configured and operation is
suspended until error is corrected.
1. Wrong Input Voltage or
Frequency
2. Wrong Battery String
NO
INVERTER ALARM/
INVERTER FAILED
Major
PWR
No output detected with good batteries for 30
seconds OR inverter is disconnected from PDB.
1. Re-seat Inverter
2. Replace Inverter
YES
N+1 IN USE
Major
PWR
Redundant in use
1. Check Output
2. Check Connections
NO
INPUT FAILURE
Minor
PWR
Utility AC input has failed.
1. Utility Failure
2. Check Input Breaker
3. Input Connections
NO
INPUT OVER CURR /
INPUT CURRENT LIMIT
Minor
PWR
AC Input current exceeds threshold setting.
1. Reduce Output Load
2. Check Input Current Limit
Setting
NO
SURGE MOV FAIL
Minor
PWR
The MOV board surge protection has failed
and needs to be replaced.
1. Replace MOV board
(see page 97 for further
instructions)
NO
ALPHADOC OPTION
Minor
PWR
I2C has failed between XM3 and DOC.
1. Check Ribbon Cable
2. Replace DOC
NO
INVERTER ENABLE
Minor
PWR
System controller has disabled the Inverter
1. Check Inverter
YES
CHARGER ENABLE
Minor
PWR
System controller has disabled the charger
1. Check Charger
NO
APP OPTION
Minor
PWR
I2C has failed between XM3 and APP.
1. Check Ribbon Cable
2. Replace APP
NO
INV EEPROM ERROR
Minor
PWR
There has been an error reading the EEProm
on the inverter board.
1. Replace Inverter
NO
HW COMPATIBILITY
Minor
PWR
There is a hardware incompatibility between
the Main micro board and the inverter board.
1. Check Micro Board
2. Check Inverter Board
NO
PDB EEPROM ERROR
Minor
PWR
There has been an error reading the EEProm
on the PDB.
1. Replace power supply
NO
3.5.2 PWR Alarms
The Alpha XM3-HP CableUPS detects alarms and displays the type of active alarm in the Smart Display screen and the
severity of alarm (e.g., Major/Minor) by means of the Inverter Module LEDs (see Table 3-4).
Table 3-5, PWR Alarms: Classifications, Causes and Corrections