Team Functions
Managing Calls in a Team
88
Holding and Transferring Calls with a Feature Key
Using the “Hold” function, team members can accept a call that has been parked
by another team member. This function is especially useful for teams working in
the same room where the members can speak across the room. To use the “Hold”
function, it must be programmed to an unused feature key.
For information on how to program the feature keys, please refer to the chapter
entitled
Programming Features
starting on page 122.
G
You are speaking via a call key, e. g. the trunk key with the
telephone number 11.
g h
Press the “Hold” feature key to put the call on hold. Put the
handset on the hook.
On the team telephones with the telephone number 11 pro-
grammed on a trunk key or a team key, the LED for the pro-
grammed key flashes. The display indicates that a call for the
telephone number 11 is put on hold (is parked). Tell the
other team members that a call is waiting to be accepted by
another team member.
G g
Accepting Calls with a Team Key:
Another team member
picks up the handset and presses the team key to which the
telephone number 11 has been assigned.
g
Accepting Calls with a Trunk Key:
Another team member
presses the trunk key to which the telephone number 11 has
been assigned.
Summary of Contents for OpenPhone 73
Page 1: ...OpenPhone 71 73 75 on the Communications Systems OpenCom 100 and OpenCom X300 User Guide ...
Page 8: ...6 ...
Page 136: ...Index 134 Notes ...
Page 137: ...Index 135 Notes ...
Page 138: ...Index 136 Notes ...
Page 139: ......