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Troubleshooting
Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790
System Administrator Guide
332
Try to Scan a Document. Does the Scan Confirmation Report Print?
If the Scan Confirmation Report does not print, perform the following steps at your workstation and
accessing the Internet Services.
Note:
To configure this feature or these settings access the
Properties
tab as a System
Administrator. For details, refer to
Access Internet Services as System Administrator
on page 16.
1.
From the
Properties
tab, click on the
[Services]
link.
2.
Click on the
[Workflow Scanning]
link.
3.
Select
[General]
in the directory tree.
4.
Select
[On]
from the
Confirmation Sheet
drop-down menu and click on the
[Apply]
button.
5.
Return to the device and scan another document using the DEFAULT template. View the error
message as detailed on your confirmation report.
View the Scan Confirmation Report. If the Report reads FAILED 'Failure transferring job to network
server', the scan repository location may be incorrect. Check the following:
Note:
To configure this feature or these settings access the
Properties
tab as a System
Administrator. For details, refer to
Access Internet Services as System Administrator
on page 16.
6.
From the
Properties
tab, click on the
[Services]
link.
7.
Click on the
[Workflow Scanning]
link.
8.
Select
[File Repository Setup]
in the directory tree.
9.
Select the file from the
File Destination
list.
10. Click on the
[Edit]
box and check the details configured for your Scan Filing Repository.
11. Make any amendments as necessary and try scanning your documents again.
Scanning Using FTP
Check that your FTP service is configured properly.
1.
Open a command prompt window and on one line type
FTP
then enter a space, then IP Address
of your FTP Server. Press Return.
2.
At the 'User' prompt enter the
[user name]
for the account you created for the device scanner.
3.
At the 'Password' prompt enter the
[password]
for the account you created for the device
scanner.
4.
This user account should be able to log in. If you cannot log in as this user check that your FTP
server setups have Read/Write access enabled. Ensure the password is correct. If the user can log
in, try copying a file into the scan directory to check write access (using get and put commands).
Ensure that the FTP server has the Read and Write boxes checked.
Ensure that the user account has full access rights to the scanning directory (repository). Type
quit
to
exit FTP. Close the command prompt window.
Scanning Using NCP (NetWare Core Protocol)
From another workstation log in to the network with the scan user account and password created for
the scanning function. Browse to the scan filing location and attempt to create and delete a folder. If
you cannot perform this function, check the user account rights.
Содержание WORKCENTRE 5755
Страница 12: ...Introduction Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 4...
Страница 64: ...Internet Services Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 56...
Страница 136: ...Network Installation Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 128...
Страница 196: ...Security Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 188...
Страница 226: ...Scan to Home Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 218...
Страница 238: ...Scan to Mailbox Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 230...
Страница 256: ...E mail Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 248...
Страница 266: ...Internet Fax Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 258...
Страница 284: ...Embedded Fax Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 276...
Страница 300: ...LAN Fax Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 292...
Страница 308: ...Custom Services Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 300...
Страница 312: ...WSD Web Services for Devices Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 304...
Страница 320: ...Xerox Standard Accounting Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 312...
Страница 330: ...Xerox Secure Access Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 322...
Страница 350: ...Troubleshooting Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 342...
Страница 356: ...Index Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 348...