Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790
System Administrator Guide
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Troubleshooting
Troubleshooting: Workflow Scanning
If you are experiencing problems with Workflow Scanning, first verify that the device is connected on
the network and functioning as a printer by performing the following activities:
•
Check the network cable at the back of the device.
•
Send a test print from your PC to the device.
•
If connected via TCP/IP try a PING from your workstation to the device.
Is the Device Functioning on the Network as a Printer?
Configure your device on the network or resolve any networking issues before attempting to use the
Workflow Scanning feature. For instructions to configure the device on the network see
Enable TCP/IP
and HTTP at the Device
on page 11.
Ensure Workflow Scanning is installed properly on the device.
At the device, verify that you have a Workflow Scanning feature icon on the device screen interface and
that this is not grayed out or unavailable.
To view the Workflow Scanning feature icon, you may need to press the
<Services Home>
button.
Is the Workflow Scanning Button Available on the Device?
If there is no Workflow Scanning feature icon available on the device, install the Scanning Kit and
configure the Workflow Scanning feature. For instructions, refer to
Workflow Scanning
on page 189.
Note:
If you have enabled Workflow Scanning, but the icon is grayed out or unavailable.
To enable this feature, access the
Tools
pathway as a System Administrator. For details, refer to
Access Tools Pathway as a System Administrator
on page 10. From the
Tools
pathway:
•
Touch
[Service Settings]
, touch
[Optional Services]
.
•
Touch
[Workflow Scanning]
.
•
The
Workflow Scanning Service
screen displays. Select
[Enable]
, and touch
[Save]
.
When you perform a scan, a Scan Confirmation Report prints (if it has been enabled). The Scan
Confirmation Report will report a job status of SUCCESS or FAILED.
Содержание WORKCENTRE 5755
Страница 12: ...Introduction Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 4...
Страница 64: ...Internet Services Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 56...
Страница 136: ...Network Installation Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 128...
Страница 196: ...Security Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 188...
Страница 226: ...Scan to Home Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 218...
Страница 238: ...Scan to Mailbox Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 230...
Страница 256: ...E mail Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 248...
Страница 266: ...Internet Fax Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 258...
Страница 284: ...Embedded Fax Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 276...
Страница 300: ...LAN Fax Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 292...
Страница 308: ...Custom Services Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 300...
Страница 312: ...WSD Web Services for Devices Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 304...
Страница 320: ...Xerox Standard Accounting Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 312...
Страница 330: ...Xerox Secure Access Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 322...
Страница 350: ...Troubleshooting Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 342...
Страница 356: ...Index Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 348...