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Troubleshooting

Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790
System Administrator Guide

340

Verify that Network Accounting is Installed and Enabled Before Proceeding

To Print a Configuration Report

At the Device:

1.

Press the 

<Machine Status>

 button.

2.

Touch the 

[Machine Information]

 tab.

3.

Touch 

[Print Reports]

.

4.

Touch 

[Print Report]

.

5.

Touch 

[Close]

.

The Configuration Report will print. On the report check under 

Installed Options

 heading, to verify if 

Network Accounting

 is installed/enabled.

For instructions to both install and enable the Network Accounting feature, refer to 

Network 

Accounting 

on page 313. Note that Network Accounting can be installed, but not enabled.

Finally, try rebooting the device with the Power On/Off button. For instructions on use of the Power 
On/Off button, click the Previous Menu button at the top of this page, then click the button labelled 
Power On/Off Button.

Test Communication Between the Network Accounting Server and the Device

At your network accounting server:

1.

Open the web browser and enter the IP Address of the device in the address bar, and press 

[Enter]

.

2.

The device's Internet Services web pages should appear. It they do not, verify the IP Address 
settings on the device. If you do not have a web browser, test connectivity by pinging the IP 
Address of the device from your Network Accounting server.

3.

Verify that your network accounting server is configured properly. Consult the manufacturer's 
documentation with your network accounting server to perform this task.

Dynamic IP Addressing and Network Accounting

If Dynamic TCP/IP Addressing is used, be sure to set lease times long enough on the DHCP server to 
allow for normal maintenance shutdowns. If your device suddenly stops communicating with the 
network accounting solution, print a Configuration Report to check TCP/IP settings to be sure that they 
have not changed. Also, verify, by pinging, that the server's settings have not been changed.

At the Device:

1.

Press the 

<Machine Status>

 button.

2.

Touch the 

[Machine Information]

 tab.

3.

Touch 

[Print Reports]

.

4.

Touch 

[Print Report]

.

5.

Touch 

[Close]

.

If the fault requires further investigation, refer to the Xerox website at www.xerox.com for further 
support.

Содержание WORKCENTRE 5755

Страница 1: ...Version 1 0 November 2009 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide...

Страница 2: ...emarks of Xerox Corporation in the US and or other countries Product names and trademarks of other companies are hereby acknowledged Changes are periodically made to this document Changes technical in...

Страница 3: ...13 System Configuration 13 How to Verify the IP Address 13 To Access Internet Services 14 The Internet Services Welcome Page 14 Access Internet Services as System Administrator 16 Changing the System...

Страница 4: ...50 Active Jobs 50 Saved Jobs 50 Print 52 Address Book 53 Properties 53 Configuration Overview 53 Description 53 General Setup 54 Ethernet Configuration using Internet Services 54 Support 55 Other fea...

Страница 5: ...0 Raw TCP IP Printing to Port 9100 CRTDEVPRT 118 UNIX 121 Solaris 2 x 123 6 Print Drivers Windows 2000 2003 Server 130 Xerox Printer Installer 130 Windows 2000 Professional 132 Xerox Printer Installer...

Страница 6: ...00 Update List of Templates 209 Custom File Naming 210 Display Settings 211 Set up Remote Template Pool Repository 212 10 Scan to Home Information Checklist 215 Enable and Configure Scan to Home 216 1...

Страница 7: ...ation Checklist 293 Enable Reprint Saved Jobs 293 Enable Reprint Saved Jobs in your Print Driver 294 Enable Save Job for Reprint 294 Back up Jobs 295 Restore Jobs 295 Manage Folders 296 Saving a Job 2...

Страница 8: ...23 How Do I Upgrade the Software 323 To Upgrade Using the Internet Services 324 25 USB Printer Port Information Checklist 329 26 Troubleshooting Troubleshooting Workflow Scanning 331 Troubleshooting E...

Страница 9: ...up and manage printers and other services on their network To use the procedures in this Guide effectively System Administrators must have previous experience working in a network environment and mus...

Страница 10: ...on standard printing media The following are optional hardware which are available for your device Tray 5 a high capacity paper tray used for media size 8 5x11 A4 Optional kits are available to accomm...

Страница 11: ...ministrator Guide 3 The System Administrator Guide this guide The User guides The Xerox website http www xerox com Customer Support If you need assistance during or after product installation please v...

Страница 12: ...Introduction Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 4...

Страница 13: ...WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 5 2 Device Connection and Quick Setup This chapter describes how to connect your device to a network and configure Ethernet set...

Страница 14: ...ment Glass Used for scanning single or multiple documents The document glass can be used for scanning single bound custom size or damaged documents Bypass Tray Used for non standard printing media Pap...

Страница 15: ...en accessing the System Administrator mode Log In Out Provides access to device setups for the Administrators Numeric Keypad Use to enter alphanumeric characters Dial Pause Use to insert a pause when...

Страница 16: ...an operational state If the button is pressed when the device is operational the following can be initiated Energy Saver ends the current session and keeps the device running on low power When in Ene...

Страница 17: ...jobs in progress will be lost 4 Touch Confirm to confirm the selection The device will restart Installation Wizard If this is the first time the device has been powered on the Installation Wizard wil...

Страница 18: ...ber software version and network data A Configuration Report will automatically print when the device is powered off then on during Power Cable and Ethernet Cable installation The Configuration Report...

Страница 19: ...the following selectable speeds Auto 10Mbps Half Duplex 10Mbps Full Duplex 100 Mbps Half Duplex 100 Mbps Full Duplex 1 Gbps Half Duplex 1 Gbps Full Duplex Note If your network has hubs that have Auto...

Страница 20: ...IPP Enablement a For Protocol touch Enable b Touch Save to return to the TCP IP screen 5 Touch TCP IP Settings 6 Configure TCP IP settings including DHCP Dynamic Addressing and DNS touch Save touch t...

Страница 21: ...ddress HTTP is also enabled by default Print a Configuration Report to verify the IP Address To print a Configuration Report on demand refer to Print a Configuration Report on page 10 To Add or Change...

Страница 22: ...Press Enter or click on the Go button For example The Internet Services Welcome Page A Welcome page is enabled as the opening page of the device s Internet Services web pages You can click on Configu...

Страница 23: ...t Scan Address Book Properties and Support You can navigate through the pages when you click on the text on each tab Menu Panel Displays a navigation tree listing the items available within each categ...

Страница 24: ...sword field The default is admin and 1111 5 Click on the Login button Changing the System Administrator Password Xerox recommends that you change the default System Administrator password after you co...

Страница 25: ...hysical Connection will display the current physical connection in use The Maximum Connections setting is the maximum number of simultaneous connections that can occur at any given moment to Internet...

Страница 26: ...he Identification area a Type a name of your choice for the device in the Device Name field b Type the site location for the device in the Location field c Click on the Apply button to accept the chan...

Страница 27: ...b click on the General Setup link 2 Select Configuration in the directory tree 3 Scroll to the Installed Options area All the installed options on the device will be listed displaying if the options a...

Страница 28: ...Device Connection and Quick Setup Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 20...

Страница 29: ...e characters in length should be sufficient When changed ensure the password is kept in a secure place for future use Configuration Page The Configuration page allows you to view device setup details...

Страница 30: ...ce in the Address bar and press Enter 2 At the welcome page click on the Configure Device button 3 If prompted enter the Administrator User ID and Password The default is admin and 1111 4 Click on the...

Страница 31: ...fault paper color from the drop down menu 2 Sided Printing allows you to select either 1 Sided Print 2 Sided Print or 2 Sided Print Flip on short edge Collate allows you to enable or disable the colla...

Страница 32: ...Configuration in the directory tree 3 Scroll down to the Printer Setup area and view the system software version Note The Clone feature will create a dlm file scripts that can be used to configure ot...

Страница 33: ...nistrator User ID and Password The default is admin and 1111 5 Click on the Login button 6 In the Install Clone File area click on the Browse button 7 Locate your file and click on the Open button 8 C...

Страница 34: ...ill ensure that the device s internal clock stays synchronized with the NTP server you specify Note If you set up using NTP the date and time of the system can be set using a network time server NTP T...

Страница 35: ...ustration in waiting for an entire file to download before displaying the file s contents This option will produce relatively small files with a very short encoding delay per page however the image de...

Страница 36: ...description language for printers In the XPS Setting Email Only area for MRC Compression check the Enabled checkbox 5 Click on the Apply button 6 Click on the OK button when you see the message Proper...

Страница 37: ...ption allows all users to delete any job in the jobs list No authentication is required when deleting a job Administrators Only this option only allows the System Administrator to delete any job in th...

Страница 38: ...of encoding 4 If you want to enter specific encoding select Custom from the Select Locale drop down menu Select the required encoding priority order using the Increase Priority or Decrease Priority b...

Страница 39: ...ilter will only wake the machine from Sleep Mode when the machines IPv6 Link Local address is used Custom Services Setup This feature allows the System Administrator to set up Custom Services on the d...

Страница 40: ...ypass Proxy Rules area enter the proxy server that can not be bypassed 8 Click on the Apply button to save your changes 9 Click on the OK button when you see the message Properties have been successfu...

Страница 41: ...Setup link 2 Select SMart eSolutions in the directory tree 3 In the Enrollment area for SMart eSolution Enrollment ensure Enrolled is selected 4 In the Communication Setup area a For Daily Transmissio...

Страница 42: ...e e mail address or addresses c Continue to add e mail addresses to create your Alert Notification group as required d In the Reply to E mail Address field enter the address of the administrator or us...

Страница 43: ...are sent by users who are listed in the Alert Notification group Note This is normally set to the System Administrator s e mail address e Click on Apply to save the changes f If prompted enter the Us...

Страница 44: ...n the Recipient Group Preferences area for further information about the Status Codes as below Machine is stopped The device has stopped all functions or has been turned off Potential persistent probl...

Страница 45: ...uent the warnings will appear 5 Click on the Apply button to accept the changes or Undo to return the settings to their previous values 6 Click on the OK button when you see the message Properties hav...

Страница 46: ...three preset settings 6 Click on Save 7 Press the Log In Out button 8 Touch Logout to exit the Tools pathway Banner Sheet When documents are sent to print at the device a banner sheet is printed ident...

Страница 47: ...s user interface screen The Service Priority Order function is useful where machines have more than one feature installed Features that are used most by users will be displayed first on the screen The...

Страница 48: ...er in the IP Address Port or Host Name Port field d For Document Path specify the path to the file repository e For File Name type the file name for the backup This name will be appended onto the end...

Страница 49: ...onfigure this feature or these settings access the Tools pathway as a System Administrator For details refer to Access Tools Pathway as a System Administrator on page 10 1 From the Tools pathway touch...

Страница 50: ...pgrade procedure It is important to obtain the correct upgrade file for your device Determine the software version you are currently running as follows Note To configure this feature or these settings...

Страница 51: ...net Services Manual Upgrade page or check the configuration report to verify that the software level has changed Note Your device can be set to automatically schedule device software upgrades from a c...

Страница 52: ...etails of the server where the software upgrade file is located at in the IP Address and Port or the Host Name and Port field the default port number is 21 8 Enter the path to the upgrade file on the...

Страница 53: ...e device must be physically connected to the network with TCP IP enabled so that Internet Services can be accessed from a web browser An existing operational workstation with TCP IP Internet or Intran...

Страница 54: ...168 100 100 enter the following into the URL field http 192 168 100 100 3 Press Enter to view the Home page 4 Click a tab to access the desired page or click on the Index icon at the top of the device...

Страница 55: ...s Enter 2 Click on the Status tab 3 Select Description Alerts in the directory tree The following information is displayed in the Alerts field Severity the importance or impact of the problem Status C...

Страница 56: ...er 2 Click on the Status tab 3 Select Billing Information in the directory tree 4 Click on the Refresh button to view the current billing information in the Total Impressions area Usage Counters The B...

Страница 57: ...visual display Trays The Trays page allows you to view paper supply setup and paper output 1 At your Workstation open the web browser and enter the IP Address of the device in the Address bar and pre...

Страница 58: ...the Jobs tab screen select the Saved Jobs tab The screen will display the Saved Jobs the available hard disk space on the device You can also create new saved job folders and manage saved job folders...

Страница 59: ...pe of permission required for the folder from the Folder Permissions drop down menu d Click on the Apply button to accept the changes 4 To Print Copy Move or Delete a file within a folder a Click on t...

Страница 60: ...ed Job Type Normal Print Secure Print you will need to enter a 4 10 digit number which you will use at the device user interface to release the document for printing Proof Print if several copies of t...

Страница 61: ...if Services are configured or not if Cloning is configured or not 1 At your Workstation open the web browser and enter the IP Address of the device in the Address bar and press Enter 2 Click on the P...

Страница 62: ...3 To print a configuration report from this screen click on the Print Configuration Report button Ethernet Configuration using Internet Services The Ethernet can be configured from the Internet Servic...

Страница 63: ...ck on the Support tab 3 Click on the Edit Settings link 4 In the System Administrator area to edit or add details enter the details in the following fields Administrator Phone Number Location 5 In the...

Страница 64: ...Internet Services Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 56...

Страница 65: ...how to set up the device to operate in different network environments and configure network protocols Windows 2000 2003 XP Vista Environment on page 58 Windows 2000 2003 using AppleTalk on page 64 Win...

Страница 66: ...Disabled to disable Automatic Addressing b Touch Save 7 Touch IP Address Host Name the IP Address Host Name screen displays a For IPv4 Address touch each octet and enter the IP address using the numer...

Страница 67: ...print jobs to the default port of 515 c Touch Save to return to the TCP IP screen d Touch Close to return to the Tools pathway For Dynamic IP Address Installation via DHCP Dynamic Host Configuration...

Страница 68: ...NS Configuration screen 6 Touch Preferred DNS Server a Touch each octet under the title and enter the Preferred DNS IP server address using the numerical keypad b Touch Save then touch Close 7 Touch A...

Страница 69: ...K 11 You will be prompted for a Print Driver Select Have Disk and click on Browse Locate the Drivers folder on the CD Create a New Print Queue for Windows 2000 2003 XP Verify that LPR Port Monitor is...

Страница 70: ...inter icon and select Properties 3 Click on the Configuration tab 4 Click on Bi Directional Setup If you have given the device a valid IP Address or host name the Print Driver can provide Bi Direction...

Страница 71: ...OK 4 Click on the General tab 5 Click on Print Test Page 6 Click on OK to close the Properties box 7 Right click the printer icon within the Printers folder and select Printing Preferences 8 For Defa...

Страница 72: ...ator on page 10 1 From the Tools pathway touch Network Settings 2 Touch Network Setup 3 Touch AppleTalk Settings the AppleTalk R Settings screen displays 4 Touch AppleTalk R Enablement 5 Touch Enable...

Страница 73: ...u want to connect to It may be necessary to double click on the required Zone to locate the printer Click on OK Note You may be asked whether you want to capture the AppleTalk print device If you are...

Страница 74: ...the appropriate printer icon and select Properties 3 Click on the Configuration tab 4 Click on Installable Options 5 Select the options that are installed on the device 6 Click on OK 7 Select Printin...

Страница 75: ...hway as a System Administrator on page 10 1 From the Tools pathway touch Network Settings 2 Touch Network Setup 3 Touch TCP IP 4 Touch TCP IP Settings 5 In the TCP IP Settings screen a Touch the Autom...

Страница 76: ...e Workgroup and Host screen and repeat for SMB Host Name d Touch Save to return to the Microsoft R Networks screen 12 Touch Printer Description In the Printer Description screen a For Printer Name tou...

Страница 77: ...to Print a Test Page Verify that it prints at the machine 16 Click on Finish Configure the Print Driver Automatically If your device has any installable options fitted then these should be set in the...

Страница 78: ...7 Right click on the printer icon within the Printers folder and select Printing Preferences 8 For Default Settings select any required default settings in the Print Driver Verify the Test Page print...

Страница 79: ...ections screen a For Maximum Connections touch the detail box enter the desired maximum simultaneous connections using the numerical keypad b For Connection Timeout touch the detail box enter the desi...

Страница 80: ...t Driver If your device has any installable options fitted then these should be set in the driver for example a High Capacity Feeder or a Finisher At your Desktop 1 Select Start Settings Windows 2000...

Страница 81: ...mation will be configured when the device is powered on and no further configuration is required Dynamic IP Addressing via DHCP BOOTP or RARP If your device is not configured correctly or if you want...

Страница 82: ...elect Close to close the DNS Configuration screen Select Automatic Addressing and select Disabled Select Save Now touch DNS Configuration button to make the required changes a Touch the Domain Name bu...

Страница 83: ...ouch 123 on the user interface d Touch Save then touch Save to return to the TCP IP Settings screen 8 Touch Subnet and Gateway the Subnet and Gateway screen displays a For IP Gateway touch each octet...

Страница 84: ...ernate DNS Servers if required a Touch the button under Alternate DNS Server enter the Alternate DNS Server IP Address using the on screen keypad b Touch Save to return to the DNS Configuration screen...

Страница 85: ...Internet Protocol Printing or LPD LPR Printing from the next menu a Enter the IP Address of the printer b Enter a name for the print queue You may leave this blank if you prefer c Select Xerox from t...

Страница 86: ...ouch AppleTalk R Enablement b Touch Enable c Touch Save to return to the AppleTalk R Settings screen d Touch Name and Area e Touch the text field for Printer Name Touch Clear Text to clear default nam...

Страница 87: ...tions 11 Double click to open Utilities 12 Double click to open Printer Setup Utility 13 Click on the Add button to add a new printer or click the Printers menu and click Add Printer a Select AppleTal...

Страница 88: ...LDAP on page 103 Configure POP3 Setup on page 109 Configure HTTP on page 110 Proxy Server on page 111 NTP on page 112 WSD on page 113 Apple Talk on page 114 NetWare on page 115 AS400 Raw TCP IP Print...

Страница 89: ...ic Addressing screen displays a Touch Disabled to disable Automatic Addressing b Touch Save 7 Touch IP Address Host Name the IP Address Host Name screen displays a For IPv4 Address touch each octet an...

Страница 90: ...ouch Save then touch Close 7 Touch Alternate DNS Servers if required a Touch the button under Alternate DNS Server enter the Alternate DNS Server IP Address using the on screen keypad b Touch Save to...

Страница 91: ...ch Print Report 5 Touch Close The Configuration Report will print On the report verify the details under Network Setup heading are correct Installation via BOOTP or DHCP Ensure your device is connecte...

Страница 92: ...IP Address you must reference the new address within your web browser to locate the device b Physical Connection will display the physical network connection This will display Ethernet c Select one of...

Страница 93: ...to reference the new IP Address Disabling TCP IP will impact other protocols NetBIOS IP LPR LPD FTP SNMP and Raw TCP IP Printing This web user interface will be disabled until TCP IP is re enabled fro...

Страница 94: ...configuration or a combination of automatic and manual configuration Default Dynamic Host Configuration Protocol DHCP Settings area a Select one of the following options Use DHCP as directed by a rou...

Страница 95: ...Check the Enable Manual Address checkbox to enable Router Prefix attachment b The Router Prefix is derived from router advertisements Select a router address prefix from the list supplied in the Rout...

Страница 96: ...ally configurable scope names A scope is a searchable group or container to which an agent may be associated The default scope is called DEFAULT d For Message Type select either Multicast or Broadcast...

Страница 97: ...er to Access Internet Services as System Administrator on page 16 1 From the Properties tab click on the Connectivity link 2 Click on the Protocols link 3 Select FTP in the directory tree 4 In the Mod...

Страница 98: ...s Xerox recommends that the administrator changes the SNMP v1 V2c public private community strings from their default string names to random string names 4 In the SNMP Properties area a Check the Enab...

Страница 99: ...he SNMP Internet Services screen to complete this task When SSL is enabled return to the SNMP screen Before enabling the HTTP Security Mode the device must have a Machine Digital Certificate configure...

Страница 100: ...perties have been successfully modified SNMP Advanced Settings To Add or Edit an IP Address The System Administrator can add or delete IP and IPX Addresses for the Network Management Workstations that...

Страница 101: ...r IPX is a routing protocol used in Novell NetWare environments Default values are shown when adding an address 1 From the SNMP page click on the Advanced Settings button 2 To add an IP Address or edi...

Страница 102: ...is Device To enable Authentication Failure Generic Traps go to SNMP Properties from the main SNMP Configuration page 5 Click on the Save button to save settings and return to the Advanced Settings pag...

Страница 103: ...a System Administrator For details refer to Access Internet Services as System Administrator on page 16 1 From the Properties tab click on the Connectivity link 2 Click on the Protocols link 3 Select...

Страница 104: ...ransport layer protocol and will display TCP IP g Enter the maximum number of simultaneous connections the server is allowed in the Maximum Connections field The range is 10 30 and the default is 30 h...

Страница 105: ...configured WINS IP Address es will be overridden Note WINS may be used for Address Resolution in addition to DNS Microsoft Networking needs to be enabled for the device to register services with WINS...

Страница 106: ...uages for example PCL and PostScript or ASCII and PostScript b For PDL banner page attributes override LPR control file attributes for job name and owner check the Enabled checkbox to enable this opti...

Страница 107: ...5745 5755 5765 5775 5790 System Administrator Guide 99 6 Click on the Apply button to accept changes or Undo to return the settings to their previous value 7 Click on the OK button when you see the me...

Страница 108: ...are available click on the Default All button to check if they set to 9101 and 9102 respectively emulating HP JetDirect EX Plus 3 b Leave the Bidirectional Enabled checkboxes and Maximum Connections...

Страница 109: ...abled banner sheet is printed for the first document only c For Banner Page for Job Containing only PJL Commands check the Enabled checkbox to allow banner pages to print only for jobs that are specif...

Страница 110: ...e field The range is from 512Kb to 2 000 000Kb 2Gb the default is 512Kb d For Login Credentials for the WorkCentre to Access the SMTP Server to send automated emails select one of the following authen...

Страница 111: ...the procedure ensure the following items are available or tasks have been performed Ensure the E mail feature is functional on the device and your network supports LDAP services Obtain the IP Address...

Страница 112: ...P Settings screen f For Maximum Number of Search Results select either Use LDAP Server Maximum or Maximum Number of Search Results If you select the latter enter the maximum number of addresses that w...

Страница 113: ...gainst the device properties Note Internet Fax users should ensure that the Internet Fax field is NOT set to No Mappings Available in the drop down menu This setting will prevent the LDAP Address Book...

Страница 114: ...roup field enter the name of a group defined at the LDAP server that you want to provide with System Administrator access to the device In the Accounting Administrator Access Access Group field enter...

Страница 115: ...ces access is then restricted to those users belonging to that group b Verify each group by entering a group user in the Enter User Name field and click on the Test button Under the Test Results colum...

Страница 116: ...nternet browser search to find examples 4 In the User ID Query Filter area a Check the Enable Custom Filter checkbox b In the field provided type in the LDAP search string filter that you wish to appl...

Страница 117: ...the Server Information area a Select either IPv4 Address or Host Name Enter the IP Address and Port or the Host Name and Port of the POP3 server The default port number is 110 b Enter the username of...

Страница 118: ...System Administrator on page 16 1 From the Properties tab click the Connectivity link 2 Click on the Protocols link 3 Select HTTP in the directory tree 4 In the Configuration area a For Connection if...

Страница 119: ...of the Proxy Server which the device can use If your network does not use a proxy server you do not need to enable the proxy server setting Note To configure this feature or these settings access the...

Страница 120: ...these settings access the Properties tab as a System Administrator For details refer to Access Internet Services as System Administrator on page 16 1 From the Properties tab click on the Connectivity...

Страница 121: ...twork connected devices The device profile prescribes how to use elements of core Web services specifications to enable these functions Enabling WSD at Your Workstation Note To configure this feature...

Страница 122: ...r on page 16 1 From the Properties tab click on the Connectivity link 2 Click on the Protocols link 3 Select AppleTalk in the directory tree 4 In the General area a For Protocol check the Enabled chec...

Страница 123: ...ervers Configure NetWare Settings At your Workstation Note To configure this feature or these settings access the Properties tab as a System Administrator For details refer to Access Internet Services...

Страница 124: ...layed in a hierarchical tree structure In the NetWare Directory Services NDS area a If IP is selected for the Filing Transport in the General area select either IPv4 Address or Host Name b In the NDS...

Страница 125: ...asily configure and manage their network print services It also has a set of NetWare Loadable modules that run on the NetWare server NetWare users can automatically create a printer object in the NDS...

Страница 126: ...o three ports may be enabled and configured in the Port Information area a For Port 1 Leave the TCP Port Number set to 9100 If two additional ports are available click on the Default All button to see...

Страница 127: ...ote Location Enter the IP Address of the printer User defined options IBMSHRCNN System driver program IBMSNMPDRV 6 Leave all other options set to the default values Press Enter A message indicates tha...

Страница 128: ...s control Buffer SAME Destination options XAIX Text description Display any file NO Job separators 0 Operator controlled YES Data Queue NONE Library Authority to check DTAAUT 2 Press Enter to create N...

Страница 129: ...eport e Touch Close The Configuration Report will print On the report verify the details under Network Setup heading are correct Ensure the machine is connected to the network with Ethernet cabling En...

Страница 130: ...sing the System Administrator Manager SAM 1 Open a command window on the desktop From the command prompt enter the information below Remember that UNIX commands are case sensitive 2 Type su to become...

Страница 131: ...X workstation Add the machine printer hostname to the etc hosts file Note Perform the following steps to create a machine print queue on a Solaris 2 x workstation using either the GUI or the TTY metho...

Страница 132: ...d Touch Print Report e Touch Close The Configuration Report will print On the report verify the details under Network Setup heading are correct Set up for a SCO UNIX Client SCO UNIX workstations requi...

Страница 133: ...aemon LPD and A T and T Line Printer LP system designed in the 1970s for printing text to line printers Currently available for downloading from a number of sources on the Internet such as www cups or...

Страница 134: ...ecommended 7 Click on the OK button when you see the message Properties have been successfully modified Note The settings are not applied until you restart the device 8 Click on the Status tab select...

Страница 135: ...inux using the init d script that was created when the CUPS RPM was installed The command is etc init d cups restart A similar script or directory entry should have been created in System V and BSD Fo...

Страница 136: ...Network Installation Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 128...

Страница 137: ...Drivers This chapter summarizes the Print Driver features and functions You can use Internet Services to configure the Print Drivers Windows 2000 2003 Server on page 130 Windows 2000 Professional on...

Страница 138: ...Device a Press the Machine Status button b Touch the Machine Information tab c Touch Print Reports d Touch Print Report e Touch Close Locate the Print and Fax Drivers CD load the CD into your CD drive...

Страница 139: ...Disk and click Browse Locate the Drivers folder on the CD 11 Select the required driver 12 Click on Open and then OK 13 Select the model of your machine from the list Click on Next 14 The Name your Pr...

Страница 140: ...rt go to the Device a Press the Machine Status button b Touch the Machine Information tab c Touch Print Reports d Touch Print Report e Touch Close Locate the Internet Services Print and Fax Drivers CD...

Страница 141: ...he Desktop right click the My Network Places icon 2 Select Properties 3 Right click on the Local Area Connection icon and select Properties 4 Verify that the Internet Protocol TCP IP protocol has been...

Страница 142: ...er a printer name Select Yes if you wish to make this the default printer then click on Next 14 The Printer Sharing screen appears If you will be sharing this printer with other clients select the Sha...

Страница 143: ...b c Touch Print Reports d Touch Print Report e Touch Close Locate the Internet Services Print and Fax Drivers CD This was delivered in the Internet Services Network Services Pack with your device Revi...

Страница 144: ...eneral tab 3 Click on the Apply button then OK Create a New Print Queue on Windows XP 1 Obtain the Print Driver for your operating system 2 Verify that Print Services for UNIX is loaded from the Start...

Страница 145: ...lients select the Share Name button and enter a share name Click on Next 17 Enter a location and comment in the Location and Comment screen optional 18 Select Yes to print a test page Click on Next 19...

Страница 146: ...chine Information tab c Touch Print Reports d Touch Print Report e Touch Close Locate the Internet Services Print and Fax Drivers disc This was delivered in the Internet Services Network Services Pack...

Страница 147: ...t Control Panel and double click on Programs and Features 2 Double click on Windows Features 3 In the Turn Windows Features on and off window expand the Print Services menu 4 Click on LPR Port Monitor...

Страница 148: ...options The driver Printing Preferences will report information about the printer s operational status active jobs completed jobs and paper status If you do not want to configure Bi directional Setup...

Страница 149: ...ort and note the Name given to the device under AppleTalk Settings Instructions for 10 x OS X At the Macintosh Workstation 1 Load the Internet Services Print and Fax Drivers CD ROM into your CD drive...

Страница 150: ...ist 23 Select your printer model from the Model Name list 24 Click on Add The device will appear in the Printer List 25 Select the printer and click on the Show Info button 26 Click on Installable Opt...

Страница 151: ...tication solution with the Xerox Secure Access feature Users will be asked to provide a User Name and Password to be validated by the designated authentication server If this validation is successful...

Страница 152: ...and or hidden so that unauthorized users cannot use or see them Pathways can be locked or unlocked Authentication Configuration Network Authentication can be enabled to prevent unauthorized use of fea...

Страница 153: ...your workstation web browser Properties Security Authentication Configuration Step 1 of 3 for Authentication Configuration will display Authentication Configuration Step 1 of 3 This screen explains t...

Страница 154: ...Information area a Enter details in the Realm field b Select either IPv4 Address IPv6 Address or Host Name button c If IPv4 or IPv6 Address is selected enter details in the IP Address Port and Backup...

Страница 155: ...ton to return to the Authentication Configuration page 5 In the Current Configuration area click on the Edit or Configure button for Authentication Server 6 In the Authentication Server page select Ke...

Страница 156: ...Authentication Configuration for NDS Novell Information Checklist Before starting the procedure ensure the following items are available or tasks have been performed Ensure the NetWare protocol is ena...

Страница 157: ...Wizard a On the Device Access page in the Pathway Access area select either Unlocked or Locked for the following options Services Pathway Job Status Pathway Machine Status Pathway b Click on the Next...

Страница 158: ...us Pathway Machine Status Pathway b Click on the Next button the Service Access page displays To set Authentication to control access to individual Features select individual feature radio button for...

Страница 159: ...corner of your screen if you are still logged in as Administrator and click on the Logout button Configure Authorization Access by groups for LDAP Used when Remotely on the Network is selected for Au...

Страница 160: ...d by commas When no access group is listed all members will have access c When done click on the Close button 10 Select the Device Access tab a For Services Pathway Access Group field enter the name o...

Страница 161: ...on the device using the User Information Database those users will be authenticated only if the Authentication Configuration method is set to Locally on the Device If the authentication method is swi...

Страница 162: ...ill logged in as Administrator and click on the Logout button Xerox Secure Access System Administrators can configure the device so that users must be authenticated and authorized before they can acce...

Страница 163: ...Services This is required because if the user normally authenticates at the device with a card reader there would be no method for the device to authenticate users who access Internet Services from t...

Страница 164: ...the Accounting Information heading note that this item will be grayed out if Network Accounting is not enabled If accounting is enabled select Automatically apply Accounting Codes from the server if...

Страница 165: ...the Save button to return to the Authentication Configuration page Configure your LDAP Server Configure LDAP communications on the device as stated in the LDAP LDAPS topic See Authentication Configur...

Страница 166: ...5775 5790 System Administrator Guide 158 3 The device will confirm successful authentication allowing access to previously locked system features 4 When finished using system features press the Clear...

Страница 167: ...s for the device User Data Encryption on page 161 User Information Database on page 161 IP Filtering on page 164 Audit Log on page 165 Machine Digital Certificate Management on page 167 IP Sec on page...

Страница 168: ...5745 5755 5765 5775 5790 System Administrator Guide 160 Security Xerox For the latest information on securely installing setting up and operating your device see the Xerox Security Information websit...

Страница 169: ...e Network Controller This may result in a loss of user data and will interrupt or delete current jobs on the device User Information Database User Information Database is a local database that contain...

Страница 170: ...nor create any new users for the device User This will appear in the Role column as USER 7 Click on the Add New User button to save the new user settings To Edit a User on the Database As a System Adm...

Страница 171: ...User Name column check the user checkbox you want to delete and click on the Delete button to delete the user 5 A pop up window will state All associated data will be lost Delete Selected User Accoun...

Страница 172: ...displays the originating port if applicable that the rule has been created to handle If the incoming packet did not originate from this source port the rule is not applied Destination Port displays t...

Страница 173: ...he United States Department of Defense To enable this feature perform the following steps IMPORTANT Audit Log cannot be enabled until SSL Secure Sockets Layer is enabled on the device To enable SSL on...

Страница 174: ...b is deleted from its scan to mailbox folder there will be no entry created in either the Completed Jobs Log or the Audit Log for the job deletion Event ID A unique value that identifies the entry The...

Страница 175: ...t Log Network Authentication must be configured on the Xerox device IIO Status If IIO Immediate Image Overwrite is enabled this column will show the status of overwrites completed on each job Entry Da...

Страница 176: ...ates the public key for the certificate to be used in SSL encryption A certificate from a Certificate Authority or a server functioning as a Certificate Authority for example Windows 2000 running Cert...

Страница 177: ...nloaded for processing by a Trusted Certificate Authority This occurs during the Create New Certificate process but indicates the process is incomplete Upload the Signed Certificate when it is receive...

Страница 178: ...ertificate Authority e Select Logout in the upper right corner of your screen if you are still logged in as Administrator and click on the Logout button To Upload a Signed Certificate When a signed ce...

Страница 179: ...ec encrypted data to the printer is provided by the use of a public cryptographic key following a network negotiating session between the initiator client workstation and the responder printer or serv...

Страница 180: ...ons and security settings which allows two systems to agree on how to secure traffic between them Multiple policies can be simultaneously active however the scope and policy list order may alter the o...

Страница 181: ...e security policy details 6 In the IP Host Group Details area a To define or modify a Host Group enter the name of the Host Group in the Name field b Enter a description or purpose of this Host Group...

Страница 182: ...IPsec security policies You can view and manage IP actions that can be used in the security policies 1 From the IP Sec page click on the Actions tab under IPsec heading 2 To delete an Action highligh...

Страница 183: ...Action page If you Selected Internet Key Exchange IKE as the Keying Method IKE Phase 1 authenticates the IPSec peers and sets up a secure channel between the peers to enable IKE exchanges IKE Phase 2...

Страница 184: ...tication Header and ESP Encapsulating Security Payload are the two main wire level protocols used by IPsec and they authenticate AH and encrypt and authenticate ESP the data flowing over that connecti...

Страница 185: ...a System Administrator For details refer to Access Internet Services as System Administrator on page 16 1 From the Properties tab click on the Security link 2 Select Trusted Certificate Authorities in...

Страница 186: ...te when attempting to connect to the device s Internet Services server To resolve this install the generic Xerox Root CA Certificate in user s Web browsers 1 At the Trusted Certificate Authorities scr...

Страница 187: ...Before starting the procedure ensure the following items are available or tasks have been performed Create a user name and password on your authentication server which will be used to authenticate the...

Страница 188: ...ges 5 Click on the OK button when you see the message Properties have been successfully modified To Disable 802 1X At the Device Note To configure this feature or these settings access the Tools pathw...

Страница 189: ...system shall log the user out without warning or notification and perform a Reset to Default At Your Workcentre Note To configure this feature or these settings access the Properties tab as a System A...

Страница 190: ...The device is taken offline until the overwrite is complete and any existing jobs in the print queue are terminated The overwrite process cannot be cancelled unless it was started at the device not r...

Страница 191: ...he device At the Device Note To configure this feature or these settings access the Tools pathway as a System Administrator For details refer to Access Tools Pathway as a System Administrator on page...

Страница 192: ...g the device At your Workstation Note To configure this feature or these settings access the Properties tab as a System Administrator For details refer to Access Internet Services as System Administra...

Страница 193: ...the directory tree 4 In the On Demand Overwrite Scheduled page a From the Frequency drop down menu select the frequency for the overwrite to occur b If Daily is selected specify the time for the Over...

Страница 194: ...device s image disk so they do not need to be overwritten When enabled the feature becomes immediately operational and requires no configuration by the System Administrator Immediate Image Overwrite a...

Страница 195: ...r Disable then touch Save The change in status will be immediately effective 5 Press the Log In Out button 6 Touch Logout to exit the Tools pathway Immediate Image Overwrite Status When Immediate Imag...

Страница 196: ...Security Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 188...

Страница 197: ...Repository and then with the help of server or desktop software Routed to a user s PC desktop for viewing or editing Integrated with a variety of popular document management and workflow applications...

Страница 198: ...ort check under the Workflow Scanning Setup heading if Workflow Scanning Enabled is enabled At the Device Note To configure this feature or setting access the Tools pathway as a System Administrator F...

Страница 199: ...nd password Create a new folder within the directory Delete the folder Enter the Scan Repository Details via Internet Services Note To configure this feature or these settings access the Properties ta...

Страница 200: ...e General Settings on page 197 NetWare NCP NetWare Core Protocol Information Checklist Before starting the procedure ensure the following items are available or tasks have been performed Ensure the de...

Страница 201: ...ver e If you are using Bindery or Bindery emulation leave the NDS Tree field blank if you are using NDS this field cannot be left blank The default tree name is Xerox_DS_Context f If you are using Bin...

Страница 202: ...MARTsend if used overwrites the Default Repository and Template Pool scan settings If certain applications will use Default Repository settings not matching SMARTsend settings reconfigure the applicat...

Страница 203: ...configure this feature or these settings access the Properties tab as a System Administrator For details refer to Access Internet Services as System Administrator on page 16 a From the Properties tab...

Страница 204: ...Default Repository and Template Pool scan settings If certain applications will use Default Repository settings not matching SMARTsend settings reconfigure the applications to use an Alternate Reposi...

Страница 205: ...Services link 2 Click on the Workflow Scanning link 3 Select General link in the directory tree Note The Confirmation Sheet specifies the success or failure of the Workflow Scanning job 4 In the Sett...

Страница 206: ...cans their documents at the device The administrator creates metadata entries when they configure Document Management Fields within a Workflow Scanning Default Template A Validation Server is a servic...

Страница 207: ...ick on the Edit button to display the Add Validation Server page 5 In the Server Information area a For Protocol select from the drop down menu the communication protocol for the Validation Server b S...

Страница 208: ...d Click on the Settings button to enable or disable this HTTP Web Services 5 For Scan Template Management and Scan Extension click on the Settings button to display the HTTP Web Services page c Check...

Страница 209: ...scan distribution templates is displayed The available file destinations is determined by the File Repository Setup To specify an additional file destination if one is available click on the Add butto...

Страница 210: ...down menu one of the following Rename New File this adds an incrementing numeric value to the file name Overwrite Existing File this deletes the previous file Do Not Save the new file is not saved Add...

Страница 211: ...tination highlight the fax destination and click on the Delete button 1 In the Fax area To add an additional file destination click on the Add button or to edit an existing file destination highlight...

Страница 212: ...nagement information It can be up to 128 characters in length This field cannot be left blank b For User Editable select one of the following method Editable if you would like the user to be able to m...

Страница 213: ...is is best for documents that contain mostly text c The Scan Presets feature provides a convenient way to optimize scan settings to match the intended purpose of the scanned document Select one of the...

Страница 214: ...o the Default Template page Layout Adjustment The Layout Adjustment feature allows the user to select the page layout characteristics of the scanned images 1 To changes the Layout Adjustment settings...

Страница 215: ...ten used when increased document portability is desired PDF A this setting provides a mechanism for representing electronic documents in a manner that pre serves their visual appearance over time inde...

Страница 216: ...orm a search on text in the file or select Searchable to enable XPS PDF and PDF A documents to be text searched b If Searchable is selected then select one of the following Use Language Displayed on t...

Страница 217: ...pically slower This compression format requires Acrobat 5 with PDF version 1 4 or greater The following options can be selected Enable Arithmetic Encoding Enable Huffman Encoding f Image Compression F...

Страница 218: ...ustom Naming this option will allow you to select elements you want to use to build the file name for example Date Time Job ID User ID and or Custom Text You can position the elements you choose to di...

Страница 219: ...or these settings access the Properties tab as a System Administrator For details refer to Access Internet Services as System Administrator on page 16 1 From the Properties tab click on the Services...

Страница 220: ...col drop down menu 2 Select either the IPv4 Address IPv6 Address or Host Name 3 Enter FTP server details in the IP Address Port or Host Name Port field 4 Type in the path to the location of the scan f...

Страница 221: ...Login Name Password and Retype Password field Note A Login account Name and server Password is required for the system to access the remote server This is mandatory for use with a SMARTsend server For...

Страница 222: ...he script allows file transfers with the server For example directory name folder name Click on the Get Example Scripts link to download a working example script 5 Type in the path to the location of...

Страница 223: ...n the network prior to installation Ensure that the TCP IP and HTTP protocols are configured on the device and fully functional This is required to access Internet Services to configure Workflow Scann...

Страница 224: ...sy to identify as the Scan to Home template and enter a Friendly Name as mentioned in step 8b This will ensure users can identify the Scan to Home template Templates with the same name can be created...

Страница 225: ...external server directory path where the scanned pages are saved If the external server directory is used by many users appending the user name makes it easier for users to locate their files a Check...

Страница 226: ...Scan to Home Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 218...

Страница 227: ...vice Ensure that the TCP IP and HTTP protocols are configured on the device and fully functional Print a Configuration Report to verify that Workflow scanning Scan to File is enabled on the device a P...

Страница 228: ...dress of the device in the Address bar and press Enter 2 Click on the Scan tab 3 In the Display area select Mailboxes 4 Scan to Mailbox consists of a Default Public Folder which can be used by all use...

Страница 229: ...ity of your scanned output images based on the content in your original documents Each selection adjusts the printer settings to compensate for the predominant attributes of the content that is being...

Страница 230: ...the scan service shall output the scanned input image Changing the resolution affects the amount of detailed reproduced on graphic images The range is from 72 DPI to 600 DPI d For Build Job check the...

Страница 231: ...r Document Name enter name for the document the default name is DOC b For File Format select one of the following document format options TIFF TIF select this for Full Color Grayscale or Black White d...

Страница 232: ...n the Workflow Scanning Image Settings area click on the Edit button to display the Workflow Scanning Image Settings screen 2 In the Fast Web Viewing Options area select one of the following None Line...

Страница 233: ...parts are compressed separately using the best type of compression for each part e If you enable MRC Compression The MRC Compression Format options will display Select either Multi Mask Compression o...

Страница 234: ...page allows administrators to delete files stored in Scan to Mailbox folders 4 If you want to delete files immediately a In the Immediate Cleanup of All folder Files area there are two options Select...

Страница 235: ...rvices as System Administrator on page 16 1 From the Properties tab click on the Services link 2 Click on the Scan to Mailbox link 3 Select Folders in the directory tree 4 In the Created Folder Operat...

Страница 236: ...ompt for password when scanning to private folder ensure users must enter a password at the device each time they scan to a Private Folder This is useful if you wish to create a private folder where u...

Страница 237: ...a location on your workstation and click on the Save button b To print the image at the device select Reprint from the drop down menu and click on Go c To delete the image select Delete from the drop...

Страница 238: ...Scan to Mailbox Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 230...

Страница 239: ...entication is enabled a user will be prompted to enter a user name and password before they can access the E mail feature For a full description of the Authentication feature refer to Authentication o...

Страница 240: ...5 Touch Save 6 Press the Log In Out button 7 Touch Logout to exit the Tools Pathway Configure SMTP Server Note To configure this feature or these settings access the Properties tab as a System Admini...

Страница 241: ...n existing Login Name f For Login Credentials for the Walkup User to send Scanned E mails select how walkup users can be authenticated by the SMTP server Users can be prompted to log in or users can b...

Страница 242: ...ollowing options from the Confirmation Sheet drop down menu Off This setting will not produce a Confirmation Sheet On This setting will produce a Confirmation Sheet that will provide the job status an...

Страница 243: ...s Quality File Size allows you to select the level of compression to use for scanned images or document Note By increasing the compression the files size will decrease depending on the image quality b...

Страница 244: ...see the message Properties have been successfully modified E mail Image Settings Image Settings allow you to select linearized PDF and interleaved XPS images for faster web viewing Note Searchable opt...

Страница 245: ...Book on page 244 LDAP Lightweight Directory Access Protocol is a popular protocol used by large accounts to access large quantities of data including corporate address books The local system will nee...

Страница 246: ...on the device System if selected the device will specify the LDAP server login details and enter the required information in the Login Name and Password fields Format for the login name may be login n...

Страница 247: ...uld appear in the login context for example cn LDAP o xerox c us 3 Click on the Save button To Define User Mappings Fields contained within LDAP structures are not standardized This section allows you...

Страница 248: ...Your Workstation 1 From the LDAP screen click on the Authorization Access tab under the LDAP title at the top of the screen 2 Select the User Roles tab Use this tab to define the access groups that ar...

Страница 249: ...access various device functions and services a Enter the names of LDAP groups as required in the Access Group field to allow access to individual device services Note By default everybody has access t...

Страница 250: ...ernet browser search to find examples 5 Click on the Apply button to implement any changes 6 Click on the OK button when you see the message Properties have been successfully modified You have complet...

Страница 251: ...r For details refer to Access Internet Services as System Administrator on page 16 1 Click on the Address Book tab 2 In the Common Tasks area click on the Add New Name link 3 In the Enter Name Address...

Страница 252: ...2 In the Import Your Address Book File area click on the Browse button 3 Browse to the location of the Address Book File CSV and highlight the CSV file and click on Open in the Choose File window Note...

Страница 253: ...book 1 From the Address Book tab in the Management area click on the Delete All Names link 2 When the pop up window displays Are you sure you want to remove all names from the Public Address Book clic...

Страница 254: ...en domains are added to the list they will be checked against the current list to prevent duplicate values from being entered from SNMP or the Internet Services At your Workstation Note To configure t...

Страница 255: ...he Domains list by clicking on the Remove All button e Click on the Sort button to sort the domains alphabetically 4 Click on the Apply button to implement any changes 5 Click on the OK button when yo...

Страница 256: ...E mail Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 248...

Страница 257: ...selected as an option Internet Fax Addressing Recipient addresses can be added by entering the SMTP Simple Mail Transport Protocol address for example name company com at the Internet Fax screen In a...

Страница 258: ...canning Enablement Kit to ensure the Kit is installed before you continue with the Internet Fax instructions Ensure that DNS settings are configured on the device Obtain the IP Address account and pas...

Страница 259: ...mum allowable size for an e mail with an attachment in the Maximum Message Size Message and Attachment field the range is 512Kb to 20480 Kb b Enter the allowable number of fragments in the Number of F...

Страница 260: ...ils in the IP Address Port or Host Name Port field of the POP3 server c Enter details in the Login Name and Password field d Retype details in the Retype password field e Check the Select to save new...

Страница 261: ...is setting will produce a Confirmation Sheet only when an error is detected 3 Click on the Save button to implement changes and return to the Internet Fax Default screen Internet Fax 1 From the Intern...

Страница 262: ...ck on the Apply button to accept changes and return to the Internet Fax Default screen 4 Click on the OK button when you see the message Properties have been successfully modified Filing Options Filin...

Страница 263: ...ternet Receive Settings link in the directory tree 3 In the Filter Options area check the Accept E mail with no attachment checkbox to filter out attachments or for Accept the following attachments ch...

Страница 264: ...domains is defined then all e mails to other domains are not allowed The domain is defined to be the string in the e mail address which follows the symbol Exact matches are checked Sub strings are not...

Страница 265: ...mains setting is preferred for the highest security Note Duplicate domain details entered in the Add Domain field are not allowed and will not be added If a duplicate entry is entered a pop up screen...

Страница 266: ...Internet Fax Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 258...

Страница 267: ...Fax will be disabled automatically Information Checklist Before starting the procedure ensure the following items are available or tasks have been performed Ensure the device is fully functioning in...

Страница 268: ...creen keyboard Touch Save to return to the Line Configuration screen Note Line ID is used to identify your device for example Finance Fax Machine d For Fax Number touch the type in region Enter the Fa...

Страница 269: ...oard Touch Save to return to the Line Configuration screen Note Fax Line ID is used to identify your device for example Finance Fax Machine d For Options select the required option for the line by tou...

Страница 270: ...board and touch Save c Repeat for the From field d For Comment upto six different comments can be added Select a comment field and touch Edit e Enter comment using the on screen keyboard and touch Sav...

Страница 271: ...een select the Layout Adjustment tab 2 Touch the Original Size icon a The Original Size screen displays Select one of the following method for the device to determine the size of the original fax docu...

Страница 272: ...mation Report screen displays Select On to enable a confirmation report to print every time fax has been sent b Touch Save to return to the Fax Options tab 3 Touch the Starting Rate icon a The Startin...

Страница 273: ...l Remote Fax this option allows you to retrieve a document stored on a remote machine You may poll a single machine or several machines as one job Poll Remote Mailbox this option allows you to retriev...

Страница 274: ...s screen 3 Select Line Configuration to display the Fax Line Setup screen a Touch either Line 1 or Line 2 for Line Setup Note Line 2 will be available if a Line 2 Fax Kit has been purchased and instal...

Страница 275: ...ystem administrator 1 From the Incoming Default Settings screen touch Receive Printing Mode icon 2 The Receive Printing Mode screen displays Select one of the following option Automatic when selected...

Страница 276: ...to be printed on both sides of the pages in Head to Head orientation If the incoming document does not match this the orientation may not be as expected 3 Touch Save to return to the Incoming Default...

Страница 277: ...esend icon 2 The Automatic Resend screen displays For Number of Resends use the left and right arrow buttons to select the required amount The range is 0 to 5 3 Select one of the following options for...

Страница 278: ...Tools pathway as a System Administrator For details refer to Access Tools Pathway as a System Administrator on page 10 1 From the Tools pathway touch Service Settings 2 Touch the Fax Settings to disp...

Страница 279: ...a 4 digit passcode for the mailbox using the numeric keypad Note If no passcode is entered the mailbox will use the default passcode of 0000 c Touch Save to return to the Edit Mailbox screen 5 To rece...

Страница 280: ...ppearance this option allows you to choose if the report should include a reduced image of the fax or not If selected select one of the following Reduce Image to print a thumbnail image of the fax on...

Страница 281: ...election with additional selections for rules which have been defined 6 In the General area a Enter a name in the Rule Name field b From the File Format Type drop down menu select one of the following...

Страница 282: ...use to login into the server in the Login Name field f Enter a password the device will use to login into the server in the Password and Retype Password fields g Check the Select to save the new passw...

Страница 283: ...ows the date Received_Date to display When the fax is forwarded this is replaced by the current date Time selecting this allows the date Received_Time to display When the fax is forwarded this is repl...

Страница 284: ...Embedded Fax Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 276...

Страница 285: ...can be enabled at any time If Server Fax is currently enabled and Embedded Fax is then enabled Server Fax will be disabled automatically If Embedded Fax is currently enabled and Server Fax is then en...

Страница 286: ...etwork Server Fax is installed and enabled Enable Server Fax At the Device Note To configure this feature or these settings access the Tools pathway as a System Administrator For details refer to Acce...

Страница 287: ...Properties tab as a System Administrator For details refer to Access Internet Services as System Administrator on page 16 1 From the Properties tab click on the Services link 2 Click on the Server Fa...

Страница 288: ...Enter the Fax Repository Details via Internet Services At your Workstation Note To configure this feature or these settings access the Properties tab as a System Administrator For details refer to Ac...

Страница 289: ...r Name Create a user account and password for the device with full access rights to the fax repository Note the user account and password Test the settings by attempting to connect to the shared folde...

Страница 290: ...include Microsoft Internet Information Services IIS and Apache Note the IP Address or host name of the server For HTTPS ensure that your web server is installed with a secure certificate Create a user...

Страница 291: ...th and filename of this script relative to the HTTP root in the Filing Destination setup If authentication is required to access the script on the server specify login information on the setup page Th...

Страница 292: ...eld Additionally the Authenticated User s e mail address will be used as the Reply To address Note This feature requires Network Authentication to be enabled The Perform LDAP Query to populate the Fro...

Страница 293: ...ults page in the Image Quality area click on the Edit button The Image Quality page displays a In the Image Quality area for Lighten Darken use the Lighten or Darken arrow buttons to adjust the overal...

Страница 294: ...feature is convenient for international calls and for sending documents at night when the telephone rates are at their lowest If set to Off any fax jobs are begun or queued immediately 1 From the Fax...

Страница 295: ...ntre Print Driver must be installed on your Workstation Enable LAN Fax Windows Print Driver LAN Fax must be enabled in your Print Driver to support the LAN fax feature LAN fax can be enabled automatic...

Страница 296: ...heckbox e Click on OK The recipient will show in the Recipients list 3 If you have a Personal Phonebook created you can add a recipient name from it On the Fax screen click on the Add from Phonebook i...

Страница 297: ...Recipient Information Sender s Information Cover Sheet Paper Size 4 Enter the information that you want to show on the cover sheet in the following fields Name Fax Number Organization Telephone Number...

Страница 298: ...f your telephone system requires Fax users to enter a prefix in front of fax numbers If selected enter the prefix in the entry field Credit Card if your call requires a Charge Code number for billing...

Страница 299: ...ecipient List Always Use Current Cover Sheet Notes if you want to use the current Cover Sheet notes 5 Click on the OK button to return to the Fax screen 6 Click on the OK button to close the Fax scree...

Страница 300: ...LAN Fax Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 292...

Страница 301: ...res that third parties cannot read print scan or e mail these files You can enable disable encryption of user data Refer to User Data Encryption on page 161 Information Checklist Before starting the p...

Страница 302: ...s option will disable the feature and delete the user folders and it contents Disable and Keep Jobs this option will disable the feature but will not delete the user folder or its content Enable this...

Страница 303: ...repository server in the Document Path field For example directory name directory name e Enter the file name for the backup in the File Name field This name will be appended to the document path f Ent...

Страница 304: ...ck on the Start button to begin the restore process Manage Folders Create New Folder Folders and the files saved within them can be managed using Internet Services 1 At your workstation open the web b...

Страница 305: ...folders by selecting the Save Job for Reprint Job Type when submitting a print job from your PC or when submitting a print job using Internet Services Using the Print Driver Select or create a docume...

Страница 306: ...saving or use the Browse option to locate the file 4 From the Job Type drop down menu and select Save Job for Reprint The Saved Job options are displayed Select Save to store the job only or Save and...

Страница 307: ...ers their network authentication account details at the user interface Enable Validation Options At your Workstation Note To configure this feature or these settings access the Properties tab as a Sys...

Страница 308: ...Custom Services Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 300...

Страница 309: ...ccess to features that can be tracked for accounting and regulatory requirements Secure Access is also the key to the personalized experience at the device Xerox Scan to PC This solution bridges the g...

Страница 310: ...c In the Security area check the following required checkboxes Xerox Secure Access this feature is one of the authentication options available to restrict access to printer services and features Sess...

Страница 311: ...provides a WSD client to connect with printing and scanning peripherals that offer the WSD interface Enable WSD Web Services for Devices Note WSD Services are not related to the HTTP Web Services acce...

Страница 312: ...WSD Web Services for Devices Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 304...

Страница 313: ...rmed When XSA is enabled users must enter their account details in the Print Driver to print documents from their workstations The XSA feature and any other accounting features are mutually exclusive...

Страница 314: ...figure this feature or these settings access the Tools pathway as a System Administrator For details refer to Access Tools Pathway as a System Administrator on page 10 1 From the Tools pathway touch A...

Страница 315: ...mpany A Project The administrator can print an XSA Report which lists the numbers of impressions recorded for each user Group and General Account At your Workstation Note To configure this feature or...

Страница 316: ...ions that are enabled and supported on the device 6 Click on the Close button To Create a Group Account All Login IDs must be assigned to one or more Group Accounts If a user is a member of more than...

Страница 317: ...et the corresponding usage counter Or click on the Reset All button reset all corresponding usage counter Note Usage information will aonly be displayed for those options that are enabled and supporte...

Страница 318: ...checkboxes to show asterisks when ID s are entered 8 Otherwise select Use Default Accounting Codes a Enter details of the default user in the Default User ID b Select from the drop down menu the Defa...

Страница 319: ...the configuration file disable any of the features by clicking the checkboxes next to the feature s and then click on the Clone button 3 Right click on the Cloning dlm link that appears and select Sav...

Страница 320: ...Xerox Standard Accounting Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 312...

Страница 321: ...ng the procedure ensure the following items are available or tasks have been performed Ensure the device is fully functioning on the network prior to installation Ensure that the TCP IP and HTTP proto...

Страница 322: ...ct Enable Note If you enable Authentication users who enter incorrect User or Account ID s will not be permitted to use the machine b Touch Save to return to the Network Accounting screen 3 Select Net...

Страница 323: ...If you want users to enter their User ID and Account ID each time they print check the following checkboxes Mask User ID Mask Account ID When you select these options the information entered will dis...

Страница 324: ...ne the preset for example Accounting e Click on OK Ensure the Accounting preset is selected in the Presets menu each time you print f Click on Print g Enter your Network Accounting information h Click...

Страница 325: ...server to complete this task Contact your Xerox Sales Representative if you do not have the Xerox Secure Access authentication server Note If you want authorization there must be a mapping between the...

Страница 326: ...e Device to validate users listed in the Local User Information Database This option requires you to configure accounts in the Local User Information Database Select Remotely on the Network to validat...

Страница 327: ...ing users with an alternate method to log in For example this feature can be enabled for users who are unable to use their swipe card When the alternate button is selected the remote server presents a...

Страница 328: ...o select the required Authentication Type from the drop down menu See Authentication Configuration for Kerberos Solaris on page 146 See Authentication Configuration for Kerberos Windows 2000 2003 on p...

Страница 329: ...rd Place a proximity card near to the reader Enter a user ID or PIN number If you need to enter information touch the Keyboard Access button and enter your login information 3 The screen may request f...

Страница 330: ...Xerox Secure Access Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 322...

Страница 331: ...owed to complete or be deleted before initiating a software upgrade There are three methods for upgrading the software on the device Over a network connection using Internet Services via a web browser...

Страница 332: ...to delete the file after the upgrade procedure It is important to obtain the correct upgrade file for your particular model of device System Software Version To determine which model of device you hav...

Страница 333: ...jobs from printing until the upgrade has completed If you wish to preserve these jobs allow them to complete before upgrading your software All configured network settings and installed options will...

Страница 334: ...s from this device will be lost including this web user interface The installation progress can be monitored from the local user interface Upgrade Through USB This section provides instructions to upg...

Страница 335: ...are for the Upgrade 1 Obtain the upgrade file UGD to be used for the upgrade You will be able to delete the file after the upgrade procedure 2 Verify that you have the upgrade tool installed onto the...

Страница 336: ...d to offer the option of upgrading the parts of the software set which are of an earlier version 7 Click on the Select File button Browse to locate the software upgrade file that you obtained earlier...

Страница 337: ...tab as a System Administrator For details refer to Access Internet Services as System Administrator on page 16 1 From the Properties tab click on the Connectivity link 2 Click on the Physical Connecti...

Страница 338: ...ls pathway as a System Administrator For details refer to Access Tools Pathway as a System Administrator on page 10 1 From the Tools pathway touch Network Settings 2 Touch USB Printer Port The USB Set...

Страница 339: ...vice verify that you have a Workflow Scanning feature icon on the device screen interface and that this is not grayed out or unavailable To view the Workflow Scanning feature icon you may need to pres...

Страница 340: ...anning link 8 Select File Repository Setup in the directory tree 9 Select the file from the File Destination list 10 Click on the Edit box and check the details configured for your Scan Filing Reposit...

Страница 341: ...st verify the device is connected on the network and functioning as a printer by performing the following activities Check the network cable at the back of the device Send a test page from your PC to...

Страница 342: ...device s account If there is still a problem check for restricted host addresses at the SMTP server that could cause mail to not be received from the device Other possibilities are that an authentica...

Страница 343: ...you may need to press the Services Home button Install Internet Fax before proceeding For instructions refer to Internet Fax on page 249 Note If you have enabled Internet Fax but the icon is grayed o...

Страница 344: ...he network path to the SMTP server It may be necessary to perform a network trace analysis POP3 Errors If you are experiencing problems with receiving Internet Fax messages at the device verify the PO...

Страница 345: ...gure the device on the network see Enable TCP IP and HTTP at the Device on page 11 Ensure Server Fax is Installed Correctly At the device verify that you have a Server Fax feature icon on the device s...

Страница 346: ...the TIFF Files If the fax filing repository contains the TIFF files then the device has successfully completed its task The problem lies with the third party fax server Ensure the server is configured...

Страница 347: ...10 1 From the Tools pathway touch Service Settings 2 Touch Fax Settings Verify that all Fax Setting configuration steps have been performed Refer to Embedded Fax on page 259 If the fault requires furt...

Страница 348: ...er 1 Open the web browser and enter the IP Address of the device in the address bar and press Enter 2 The device s Internet Services web pages should appear It they do not verify the IP Address settin...

Страница 349: ...provides the required character sets to print documents in multiple languages in an SAP printing environment To order the kit contact your Xerox representative The Font Management Utility is used to m...

Страница 350: ...Troubleshooting Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 342...

Страница 351: ...l 148 SMB Windows NT4 and Windows 2000 2003 2008 149 Xerox Secure Access 154 Authentication Configuration Network Authentication 145 Authentication Configuration for NDS Novell 148 Authorization Overv...

Страница 352: ...AppleTalk 114 Energy Saver 37 Energy Saver Button 8 Entry Data 167 Ethernet Configuration 11 54 Ethernet Port 11 Event Description 166 Event ID 166 Extensible Services Setup 301 F Feature Default 39...

Страница 353: ...re Directory Services NDS 116 NetWare NCP NetWare Core Protocol 190 192 NetWare Settings Configuration 115 Network Accounting 313 Configure 314 Enable and Configure 314 Enable in Mac Print Driver 316...

Страница 354: ...verwrite 185 Searchable PDF 27 Searchable PDF A 27 Security 159 Security Xerox 160 Security Policies 172 Server Fax 277 Authentication and Authorization 277 Configure a Fax Repository using FTP 279 Co...

Страница 355: ...emplates 209 Usage Counters 37 48 Usage Limits 308 309 USB Printer Port 329 User Data Encryption 161 User Information Database 161 V Validation Servers 198 Verify the IP Address 58 81 View audit log f...

Страница 356: ...Index Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 System Administrator Guide 348...

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