Getting Server Firmware and Software Updates
37
5. Skip the Create Service Request: Solutions screen by clicking the Next button
in the upper right corner of the screen twice.
The Create Service Request: More Details screen appears.
6. Provide more information about your request as follows:
a. In the Additional Information section, answer the questions listed in the
following table:
b. Fill in the ship-to contact information, which includes a contact name, phone
number, email address, company name, and shipping address.
7. Click the Next button.
The Create Service Request: Severity/Contact screen appears.
8. Enter your contact phone number and preferred method of contact.
9. Click the Submit button.
This completes the physical media request. It can take up to seven business days
to receive the physical media.
Question
Your Answer
Is this a physical software media shipment
request?
Yes
Which product line does the media request
involve?
Sun Products
Are you requesting a required password
for a patch download?
No
Are you requesting a patch on CD/DVD?
Yes
If requesting a patch on CD/DVD, please
provide the patch number and
OS/platform?
Enter the patch number for each download
that you want for the software release.
List the product name and version
requested for the physical media
shipment?
Product Name:
Sun Server X4-2
Version:
Latest software release number
What is the OS/platform for the requested
media?
If you are requesting OS-specific downloads,
specify the OS here. If you are requesting
system firmware only, enter Generic.
Are any languages required for this
shipment?
No
Содержание Server X4-2
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