recorded with the AVCHD digital video camcorder?
Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system
memory performance on your VAIO computer. During the video playback, some operations and/or functions
may become unavailable, and sound interruptions, dropped frames, and playback failure may occur
depending on the configuration of the computer.
What should I do if my game app does not work or it keeps crashing?
Check the website of the game if there are any patches or updates to download.
Make sure you have installed the latest video driver.
On some VAIO computer models, the graphics memory is shared with the system. The optimal graphics
performance in such a case is not guaranteed.
How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO
computer?
If MAC address filtering of your access point is enabled, register the MAC address of your VAIO computer in
the setup screen of the access point. Otherwise, the computer cannot connect to the access point.
Open
Command Prompt
, enter "ipconfig /all", and then press the
Enter
key. You can find the physical
address (MAC address) in the
Physical Address
field under
Wireless LAN adapter Wi-Fi
.
To open
Command Prompt
, see
Searching/Starting Apps, Settings, or Files
.
What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or their
playback is interrupted? Why is the data transfer speed slow?
Move your VAIO computer away from obstructions, or closer to any access point you may be using.
Connection capability is affected by distance, obstructions, device configuration, radio wave
strength/interference, wall materials, running apps, etc.
If you are using an access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
Wait for a while and try again.
Change the channel setting of your access point. By changing the channel, interference on your wireless
network may be reduced and data transfer speed may improve.
If access point channel interference occurs, data transfer speed may be reduced.
If your access point interferes with other access points, change the access point channel.
Refer to the manual that came with your access point for more information.
Make sure that a microwave oven is not operating near your Wi-Fi devices.
The 2.4 GHz frequency band, on which Wi-Fi operates, is used by various devices and apparatus. If you use
a microwave oven while communicating via Wi-Fi, data transfer rate may slow down, communication range
may narrow, or communication may be interrupted.
What should I do if I do not know the SSID or security key for the access point?
You can find the key in the setting screen of your access point.
Refer to the manual that came with your access point for more information.
