
The data in the folders specified below will be erased after you refresh your VAIO computer.
\Windows
\Program Files
\Program Files(x86)
\ProgramData
\Users\(User name)\AppData
Note
Save important data in advance.
Copyright protected data, such as digital broadcast data or music files organized by digital media playback
apps may not be available, even if the data is retained in the same location after you refresh your VAIO
computer.
Refer to the help file included with the app you are using for instructions.
Hint
The apps installed at the time of delivery and installed from
Windows Store
are retained, whereas all
Desktop apps that you installed after the purchase will be erased.
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
With
VAIO Care
, you can perform the following operations to keep your VAIO computer running at an
optimum level.
Conduct regular performance checks and tune-ups.
Find support information (the support website URL and the contact information).
Start
VAIO Care
just by pressing the
ASSIST
button and search for appropriate measures if you have any
problem.
1. Press the
ASSIST
button while your VAIO computer is on.
VAIO Care
starts.
Refer to the help file included with
VAIO Care
for more information.
Hint
Pressing the
ASSIST
button while your VAIO computer is off displays the
VAIO Care (Rescue Mode)
screen.
VAIO Care (Rescue Mode): VAIO recovery solutions
can be used to recover the
computer in case of emergency, for example, if Windows does not start.
Alternatively, open the charms, select the
Search
charm and
Apps
, and enter "VAIO Care (Desktop)"
in the search box to start
VAIO Care
.
To open the charms, see
Opening the Charms
.
Using VAIO Update
VAIO Update
provides a service that informs you of available update information, such as important notices
or update programs, to keep your VAIO computer up to date.