be unstable.
When the access point is set to refuse communication with a device whose SSID is set to "ANY," and the SSID of your
VAIO computer or the access point is set to "ANY."
When the access point is in stealth mode.
For more information, refer to the manual that came with your access point, or consult your Wi-Fi service provider.
Make sure your VAIO computer and access point are connected to one another. See
Starting Wi-Fi(R)
(Wireless LAN) Communications
for more information.
Connection capability is affected by distance, obstructions, device configuration, radio wave
strength/interference, wall materials, running apps, etc.
Move your VAIO computer away from obstructions or closer to any access point you may be using.
Open the charms and select the
Settings
charm and
(the network icon).
Check that your access point is displayed.
To open the charms, see
Opening the Charms
.
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
Enable the Wi-Fi function.
Open the charms and select the
Settings
charm.
Select
Change PC settings
in the lower right corner, and select
Wireless
in the left pane.
Turn off
Airplane mode
and change the
Wi-Fi
setting under
Wireless devices
to
On
.
To open the charms, see
Opening the Charms
.
To use the Wi-Fi function on your VAIO computer, you need to configure the Wi-Fi settings.
Check the Wi-Fi settings of the computer. See
Starting Wi-Fi(R) (Wireless LAN) Communications
for more
information.
If a connection utility app supplied with a third-party Wi-Fi product is installed, uninstall it.
If a connection utility app is installed, Windows may fail to configure the Wi-Fi settings. Be sure to take a
note of your settings, (such as security keys) before uninstalling.
How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO
computer?
If MAC address filtering of your access point is enabled, register the MAC address of your VAIO computer in
the setup screen of the access point. Otherwise, the computer cannot connect to the access point.
Open
Command Prompt
, enter "ipconfig /all", and then press the
Enter
key. You can find the physical
address (MAC address) in the
Physical Address
field under
Wireless LAN adapter Wi-Fi
.
To open
Command Prompt
, see
Searching/Starting Apps, Settings, or Files
.
What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or their
playback is interrupted? Why is the data transfer speed slow?
Move your VAIO computer away from obstructions, or closer to any access point you may be using.
Connection capability is affected by distance, obstructions, device configuration, radio wave
strength/interference, wall materials, running apps, etc.
If you are using an access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.