15
Service and support
15.1
Sales and Service Network
Please contact your personal account manager first.
If you do not have a personal account manager, please contact the next
sales organization. For the corresponding contact data, please refer to
ter 15.2 "Internet Contact" on page 140
"
15.2
Internet Contact
For additional information on service, repair and training as well as the cur‐
rent addresses of our sales organizations, please refer to:
http://
www.boschrexroth.com
.
15.3
Preparation of Information
We can help you in a fast and efficient way if you keep the following informa‐
tion available:
●
Detailed description of the failure and the boundary conditions
●
Information on the name plate of the products concerned, particularly
type key and serial numbers
●
Phone, fax numbers and email address under which you are available in
case of enquiries.
On the basis of this information we will process your request quickly and effi‐
ciently.
Specify the hydraulic set-up of the machine (e. g. hydraulic circuit diagram or
sketch; place of installation of the pressure transducer, check valves, if appli‐
cable, set-up of suction area).
Bosch Rexroth AG
DOK-SYTROX-DRN5020****-IT05-EN-P
140/143
Frequency-Controlled Pump Drive System Sytronix DRn 5020
Service and support
