Introduction
25
no
vd
ocx
(e
n)
24
Ma
rch 20
09
1.5 Technical Support
Table 1-3 on page 25
lists the available technical support options.
Table 1-3
Novell ZENworks Network Access Control Technical Support
1.6 Additional Documentation
Novell ZENworks Network Access Control documentation is available in a number of media
formats and is accessible in a variety of ways:
Quick-start card
— The Quick-start card provides a high-level overview of the physical
deployment options, software installation, post-installation configuration, the Users’ Guide,
and how to get support.
Novell ZENworks Network Access Control Installation Guide
— The
Novell ZENworks
Network Access Control Installation Guide
is designed to get Novell ZENworks Network
Access Control up and running on your network quickly. It provides instructions on installation
and on system configuration. The Installation Guide is available on the installation CD in the
/
docs
directory.
Online help
— Online help is an essential component that assists in the installation,
configuration, and ongoing management of Novell ZENworks Network Access Control. You
can access the online help by clicking the question mark displayed in the upper-right corner of
the primary interface elements. See
Section 1.10, “Users’ guide online help,” on page 29
for
additional information.
1.7 Installing and Upgrading
Installation instructions are provided in the Installation Guide.
Upgrading is described in
Section 3.5.10, “Checking for Novell ZENworks Network Access Control
Upgrades,” on page 56
.
IMPORTANT:
Installing third-party software on the Novell ZENworks Network Access Control
server is not supported. If you install additional software on the Novell ZENworks Network Access
Control server, you need to remove it in order to troubleshoot any Novell ZENworks Network
Access Control issues, and it will likely be partially or fully overwritten during Novell ZENworks
Network Access Control release upgrades or patch installs, compromising the third-party software
functionality. Additionally, installing third-party software and/or modifying the Novell ZENworks
Network Access Control software can violate your license agreement. Please refer to the Novell
EULA:
“Licenses” on page 461
.
Option
Contact
Hours
Call Novell Support
(800) 858-4000
Monday - Friday
8:00 AM - 6:00 PM Mountain Time
Web support
http://www.novell.com/support
(http://www.novell.com/support)
Содержание ZENworks Network Access Control 5.0
Страница 4: ...4 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 14: ...14 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 Glossary 525 ...
Страница 136: ...136 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 156: ...156 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 216: ...216 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 224: ...224 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 226: ...226 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 Figure 8 1 Inline Installations ...
Страница 227: ...High Availability and Load Balancing 227 novdocx en 24 March 2009 Figure 8 2 DHCP Installation ...
Страница 234: ...234 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 294: ...294 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 310: ...310 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 328: ...328 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 378: ...378 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 384: ...384 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 392: ...392 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 436: ...436 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 442: ...442 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 450: ...450 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 460: ...460 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 524: ...524 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...
Страница 534: ...534 Novell ZENworks Network Access Control Users Guide novdocx en 24 March 2009 ...