Novell ZENworks Network Access Control 5.0, Руководство пользователя

Страница: 116 / 534

116 Novell ZENworks Network Access Control Users Guide
no
vd
ocx
(e
n)
24
Ma
rch 20
09
3.15.2 Restoring From a Backup
See Section 16.7.2, “Restoring from Backup,” on page 339 for information about restoring from a
backup file.
TIP: If you are using Backup and Restore to move configuration files from one physical server to
another, you must have the same version of Novell ZENworks Network Access Control installed on
both servers.
3.16 Downloading Support Packages
Support packages are useful when debugging your system with Novell Support (http://
www.novell.com/support) . If a support package is necessary, Novell Support will instruct you to
generate one and will provide instructions on how to upload the generated package (a TAR file).
To save a support package to your local computer:
Home window>>System configuration>>Maintenance
1 In the
Support packages
area, click
download support packages now
. A
progress window appears.
2 Once the support package is generated, you will be prompted to save the file on your computer.
For example, select a directory and click
Save
.
TIP: If you cannot access the GUI, enter the following command at the command line to generate a
support package:
generate-support-package.py
3.17 Cluster Setting Defaults
The following sections describe how to globally set the default settings for all clusters. For
information on overriding the default settings for a specific cluster, see Section 3.2, “Enforcement
Clusters and Servers,” on page 39 .
The following sections contain more information:
Š
Section 3.17.1, “Testing Methods,” on page 117
Š Section 3.17.2, “Selecting End-user Options,” on page 119
Š
Section 3.17.3, “Accessible Services,” on page 119
Š Section 3.17.4, “Exceptions,” on page 121
Š
Section 3.17.5, “Notifications,” on page 123
Š Section 3.17.6, “End-user Screens,” on page 125
Š
Section 3.17.7, “Agentless Credentials,” on page 127