CHAPTER 3 TERMINALS
Issue 5
UNIVERGE NEAX 2000 IPS General Description
Page 174
globally unique IP address before sending packets to the outside network. NAT is
configured on the router at the border of the inside network and the outside network. NAT
is used for efficient use of global IP addresses and for security (shield internal addresses
from the public Internet).
• Remote connections of IP Enabled Dterm via NAT
- Provide communications between IP Enabled Dterm located under the same NAT. -
Provide communications between IP Enabled Dterm located under different NAT.
Tie Lines
This feature allows any station user dial access or direct access to an E&M Tie Line.
Tie Line Tandem Switching
This feature allows trunk-to-trunk connections through the SOPHO 2000 IPS without the
need for any Attendant assistance or control. The major use of this feature is in
association with a dial tandem tie line network to allow tie line connections and incoming
tie line calls automatic access to, and completion of, local Central Office calls.
Timed Queue
When a user originates an outgoing trunk call and the called party is busy or does not
answer, the caller can set the Timed Queue feature. When this feature is set, the trunk
seizure is repeated and the number is redialed after a predetermined time interval.
Timed Reminder
This feature allows the system to be programmed to automatically call stations at
specified times. Upon answering, the station is connected to a recorded announcement or
music source.
Trunk - Direct Appearances
This feature allows Multiline Terminal users the ability to access a CO line or E&M Tie
Line without dialing an access code. For this feature, trunks must be assigned to the line
keys on the Multiline Terminal. Incoming calls on CO lines can be answered on the
appropriate trunk line appearance.
Trunk Queuing - Outgoing
This allows a station user, upon encountering a busy signal on a trunk, to dial a feature
access code and enter a first-in, first-out queue. As soon as an outgoing trunk becomes
available, stations in the queue will be called back on a first-in, first-out basis.
Trunk-to-Trunk Connection
This feature provides any station user with the ability to conference together two outside
trunk calls and abandon the connection without dropping the Trunk-to-Trunk Connection.
Uniform Call Distribution (UCD)
The Uniform Call Distribution (UCD) feature permits incoming calls to terminate to a
prearranged group of stations. Calls are distributed in the order of arrival to idle terminals
within the group, based on which terminal has been idle the longest period of time.
Stations may log on/log off from the UCD group. Supervisor stations may monitor
conversations of agents.
Busy In/Busy Out-UCD