CHAPTER 3 TERMINALS
Issue 5
UNIVERGE NEAX 2000 IPS General Description
Page 142
Without answering incoming calls or held calls that terminate to the line keys of a
Multiline Terminal, the calls can be transferred to a pre-programmed station or Voice
Mail System. Two transferring destination number can be designated per tenant, in system
data programming. This feature can be used together with the Caller ID Display feature.
Call Transfer
This feature permits a station user to transfer a call to another station in the system
directly, or with assistance from the attendant.
Call Transfer - All Calls
This feature permits a station user to transfer incoming or outgoing calls to another station
within the system without attendant assistance.
Call Transfer - Attendant
This feature permits a station user, while connected to an internal or outside call, to signal
the Attendant and have the Attendant transfer the call to another station within the system
or to an outside connection.
Caller ID Class
This feature receives the calling subscriber’s name and number sent from a public
network using a MODEM signal and displays the name or number on an LCD of a
Multiline Terminal and Attendant Console.
Caller ID Display
Without answering incoming calls or held calls which terminate to the line keys of a
Multiline Terminal, the calling party's information can be confirmed by the indications on
the LCD. When a station is in conversation and the CID display key is pressed, the
following information will be displayed on the lower line of the LCD.
Caller ID display enhancements (R8)
Previously, incoming trunk Caller ID (CID) Name or Number was displayed for 6
seconds after the call is answered. Incoming station calls, the number displayed for the
duration of the call, but the name was only displayed for 6 seconds after the call was
answered. R8 enhancement allows the incoming trunk CID Name or Number to be
displayed for the duration of the call and incoming station calls display both name and
number for the duration of the call (CM08>537 programming option, default is 6
seconds).
Previously, outgoing trunk calls displayed the dialed number for 6 seconds after the call is
answered. Outgoing station calls, the number displayed for the duration of the call, but the
name was only displayed for 6 seconds after the call is answered. R8 enhancement allows
the out going trunk call dialed number to be displayed for the duration of the call and out
going station call to display both name and number for the duration of the call.
(CM08>538 programming option, default is 6 seconds).
Calling Party Number Display – Dterm (R11)
1) Prior to R11, when the system uses TAS (Trunk Answer from any station) as a trunk
call terminating method, calling party number was displayed at the time when the
incoming call is answered. In R11 software, the calling party number can be displayed
before answering the call. Max. 8 Dterms can be assigned per tenant for the answering
positions, by system data programming.
