NEC Bull NovaScale R620 Series, Руководство пользователя

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NovaScale R620 User Guide
7-33
Problems with ESMPRO
ESMPRO Manager

See Chapter 5. See also online document in EXPRESSBUILDER CD-ROM for troubleshooting and
other supplementary information.
ESMPRO Agent
Change in monitoring interval of file system and threshold value of free space monitoring do not reflect:

Change in monitoring interval by the file system monitoring function of ESMPRO Agent, threshold
value of free space monitoring do not reflect immediately. The configuration change becomes
effective in the next monitoring interval of monitoring service after changing the setting.
ESMPRO Manager does not receive traps from ESMPRO Agent properly:

When the trap community which receives traps in the setting of ESMPRO Manager is changed from
the default setting
“
public
”
, SNMP service setting needs to be changed. See the separate user
’
s guide
(Setup), and set the same community name configured in ESMPRO Manager. For ESMPRO Manager
to receive traps from ESMPRO Agent properly, both community names must match.
Alert is redundantly reported to ESMPRO Manager:

When ESMPRO Manager
’
s IP address (or host name) assigned to SNMP service to send traps is
assigned in the message manager (TCP/IP), a warning message for redundancy is displayed. Alert is
redundantly reported when the same ESMPRO Manager is assigned.
Cannot monitor from ESMPRO Manager:

When a community name besides
“
public
”
is entered in SNMP service trap properties sheet, see the
separate user
’
s guide (Setup) and add the value to
“
Accepted community names
”
in security
properties sheet. When the choice of
“
Accepted community names
”
is set other than
“
READ
CREATE
”
or
“
READ WRITE
”
, monitoring from ESMPRO Manager cannot be done.
ESMPRO Agent cannot receive SNMP packet from ESMPRO Manager:

When you changed the community name which receive SNMP packet of SNMP service from the
default name
“
public
”
to the desired name, you must register new community name of ESMPRO
Agent from the [Control Panel]. Follow the steps below:
1. Double-click the [ESMPRO Agent] icon in [Control Panel].
2. Select a desired community name from the [SNMP Community] list box in [SNMP Setting] of the
[General] sheet.
The community names to receive SNMP packets are listed in the [SNMP Community] list box.
3. Click the [OK] to terminate the operation.
The community name to send SNMP packet from ESMPRO Manager and the community name to receive
SNMP service in ESMPRO Agent must be the same to receive SNMP packet properly.
ESMPRO Agent does not operate properly:

When SNMP service is added after applying service pack when OS is installed, apply service pack
again. Otherwise, SNMP service does not run properly and ESMPRO Agent may not run.

SNMP service is necessary for ESMPRO Agent to run. If you deleted SNMP service after installing
ESMPRO Agent, reinstall ESMPRO Agent after installing SNMP service.

SNMP service may be used among other software. If you install SNMP service and ESMPRO Agent
while such software is installed, ESMPRO Agent service may not be able to start. In such case, delete SNMP
service once and install it again. Then, reinstall ESMPRO Agent and other software described above.