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NovaScale R620 User Guide

7-3

ERROR MESSAGES

If the NovaScale/ft Server series enters the abnormal state, the error is posted by various means. This section explains
the types of error messages.

Error Messages by LED Indication

The LEDs on the front and rear panels of the NovaScale/ft Server series and near the handles of hard disks inform the
user of the various server statuses by the colours and the patterns of going on, going off, and flashing. If trouble seems
to have occurred, check the LED indication. For the LED indication and meanings, see

“

LEDs

”

in chapter 2.

This User

’

s Guide describes actions to be taken for watch error message. However, if replacement of modules is

necessary, contact your sales agent.

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Содержание Bull NovaScale R620 Series

Страница 1: ...User s Guide Bull NovaScale R620...

Страница 2: ......

Страница 3: ...ct However actual performance of each product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the s...

Страница 4: ...al assets This guide uses the following three types of symbols to give indications and precautions against a danger They are defined as follows Indicates that there is a risk of danger Each image symb...

Страница 5: ...Prohibited actions Indicates a general prohibition that is not defined herein Do no touch the indicated area There is a risk of an electric shock or fire Do not touch with wet hands There is a risk of...

Страница 6: ...terference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada CE Statement Warning This is a Class A pr...

Страница 7: ...llow the system to instantaneously isolate the failed parts to assure non stop running operation will be moved smoothly from one module to the other minimizing damage to it You can use this NovaScale...

Страница 8: ...General Description This chapter describes what you should know about the product its component names functions operating procedures as well as handling of devices and other parts Chapter 3 Windows Se...

Страница 9: ...is included and check the individual items If some component is missing or damaged contact your sales agent Keep the accessories in a safe place You will need them when you perform setup addition of o...

Страница 10: ...ees the CPU Modules 2 6 How CPU modules appear on Device Manager 2 6 How CPU modules appear on Task Manager 2 7 NAMES AND FUNCTIONS OF COMPONENTS 2 8 Front View inside 2 9 CD ROM Drive 2 12 Rear View...

Страница 11: ...SISelect 4 26 FORCED SHUTDOWN AND CLEAR 4 31 Forced Shutdown 4 31 Clear CMOS Password 4 32 How to Clear Passwords 4 35 Remote Management function 4 37 Network Default Values 4 37 Settings on the Serve...

Страница 12: ...3 Problems with NovaScale ft Server series 7 13 Event Log 7 25 Problems with EXPRESSBUILDER 7 30 Problems with Master Control Menu 7 31 Problems with Configuration Diskette Creator 7 32 Problems with...

Страница 13: ...24 Removing CPU Model with Water cooling Kit 8 26 Replacing CPU 8 27 ft Remote Management Card 8 28 Installing ft Remote Management Card 8 29 Removing ft Remote Management Card 8 30 PCI BOARD 8 31 Ins...

Страница 14: ...Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server...

Страница 15: ...ng labels are placed in certain parts of the system so that the user stays alert to possible risks Do not remove or damage these labels If some label is missing about to peel off or illegible contact...

Страница 16: ...NovaScale R620 User Guide CPU IO modules The following shows the place on CPU IO modules where the label is attached Standard Model 1 3...

Страница 17: ...NovaScale R620 User Guide Water cooling kit 1 4...

Страница 18: ...e odour or noise If the equipment emits smoke odour or noise immediately flip off the POWER switch unplug the cord and contact your sales agent There is a risk of a fire Do not insert a wire or metal...

Страница 19: ...there is a risk of overheating that could lead to a fire Do not plug the cord insecurely Insert the plug firmly into an outlet There is a risk of heat or fire due to poor contact If dust settles on th...

Страница 20: ...ers on the rail when you mount dismount the equipment into from the rack Do not use or store this product in corrosive environment Avoid the usage or storage of this product in an environment which ma...

Страница 21: ...cable or connector may cause an electric shock or a fire resulted from a short circuit Do not use any non designated interface cable Use only interface cables designated by Bull identify which compon...

Страница 22: ...r outlet before cleaning or installing removing internal optional devices Touching any internal device of the server with its power cord connected to a power source may cause an electric shock even if...

Страница 23: ...s a risk of a fire or electric shock Keep animals away Animal s waste or hair may get inside the equipment to cause a fire or electric shock Do not place any object on top of the server The object may...

Страница 24: ...is imposed on a single place To distribute the weight attach stabilizers or install two or more racks It may fall down to cause injuries Do not assemble parts alone It takes at least two people to mou...

Страница 25: ...re 10 to 35 C Humidity 20 to 80 Check the system clock once in a month It is recommended to operate the system clock using a time server NTP server if it is installed on the system which requires high...

Страница 26: ...a before disposal You need to exercise sufficient care to protect privacy and confidential information Some of the system components have limited lifetime e g cooling fans built in batteries built in...

Страница 27: ...properly installed 4 Use a commercially available anti virus program to check the server If the problem isn t solved by the above actions stop using the server and consult with your sales agent In th...

Страница 28: ...tment it is difficult to maintain a good work posture and may get tired soon Be sure to adjust the angle before using the display Adjust Brightness and Contrast Displays allow you to adjust brightness...

Страница 29: ...pter 2 General Description This chapter describes what you need to know to use the NovaScale ft Server series Refer to this chapter when you want to know about certain components and how to operate th...

Страница 30: ...mask Remote power on feature AC LINK feature Self diagnosis Memory monitoring feature 1 bit error correction 2 bit error detection Bus parity error detection Temperature monitoring Error notification...

Страница 31: ...memory It assures data redundancy through duplication of server data on an independent storage system These features eliminate server downtime that is usually caused by network disconnection or troub...

Страница 32: ...h as general status changes and faults and notifies Windows Event Log of these events Transparent migration NovaScale ft Server series constantly monitors events If trouble occurs on NovaScale ft Serv...

Страница 33: ...ea CHECK The partition for operating system is not mirrored at the time of EXPRESSBUILDER setup completion Mirror the partition separately Windows OS and media The Windows OS media used on NovaScale f...

Страница 34: ...ocessors installed on this server are shown How CPU modules appear on Device Manager The Device Manager shows the logical CPUs On a multi processor system the number of displayed CPUs is the number of...

Страница 35: ...NovaScale R620 User Guide How CPU modules appear on Task Manager As with the Device Manager all the logical CPUs are shown 2 7...

Страница 36: ...hown below 1 Front bezel The cover to protect devices in the front this cover can be locked by the security key shipped together 2 LEDs For more information see the description on the front view page...

Страница 37: ...ils the LED lights amber While memory dump is being performed this LED blinks amber 4 CPU IO module 1 status LED This LED indicates the status of the CPU IO module 1 see page 2 18 When the module is r...

Страница 38: ...IDs 11 CD ROM drive This device is used to read data from CD ROMs 12 CPU IO module 0 This is a module with a set of CPU processor memory DIMM PCI board and cooling fan unit see page 2 18 13 CPU IO mod...

Страница 39: ...e R620 User Guide 24 Memory group 1 error LED See page 2 20 25 HCS2 error LED See page 2 21 26 Power supply unit error LED See page 2 20 27 HCS1 error LED See page 2 21 28 Heat warning LED See page 2...

Страница 40: ...LED An LED that stays on while the loaded CD ROM is accessed 2 CD tray eject button A button for ejecting the CD tray 3 Manual release hole When the eject button does not work insert a metal pin into...

Страница 41: ...nit is working normally If the fan unit has a problem the LED lights amber see page 2 21 7 USB connectors From left to right USB2 and USB3 The connectors are used for connecting devices supporting the...

Страница 42: ...ccess status see page 2 21 13 Speed LEDs A speed LED indicates the transfer speed of the LAN see page 2 21 14 PCI X slot 1 64 bit 100 MHz 3 3V PCI X A PCI board of low profile type is attached to this...

Страница 43: ...ers see the figure on next page C C CPU IO module without a water cooling kit R620 LR model 1 2 3 4 6 5 7 1 Module handle 2 Cooling fan unit 1 3 Water cooling kit 4 PCI slot 5 DIMM For more informatio...

Страница 44: ...connector 4 Processor 1 socket CPU 1 5 Processor 2 socket CPU 2 6 Fan connector 7 LED board connector 8 HCS B connector A water cooling kit installed for the CPU 2 is attached to this connector 9 Lith...

Страница 45: ...ard and a connected device such as a hub and they are connected properly the LED lights green LINK When the network port is sending receiving data successfully the LED blinks green ACT Speed LED This...

Страница 46: ...gs FT status LED indications Description Action Green The device is running successfully in the Duplex mode Power is off Performing POST Wait for a while it will light green and the mode will become D...

Страница 47: ...module status LEDs to find the failing module and then report your sales agent which LED of the failing module is blinking Detected a fatal temperature error Check if dust is accumulated on internal f...

Страница 48: ...amber when the I O of the CPU IO module has a problem Memory Group 1 Error LED This LED lights amber when the memory group 1 A1 and B1 DIMM slots of the CPU IO module has a problem Memory Group 2 Err...

Страница 49: ...standard network port It is green if power is supplied to the main unit and hub and they are connected correctly LINK It blinks green while the network port sends or receives data ACT When the LED do...

Страница 50: ...NovaScale R620 User Guide lights green When the LED lights amber the fan unit may have a problem Contact you service agent and ask for the replacement of the cooling fan unit 2 22...

Страница 51: ...turn it left with a little pressure to release the lock 2 Hold the right side of the front bezel lightly and pull it toward you 3 Detach the front bezel from the main unit by sliding it to the left a...

Страница 52: ...ess the POWER switch Do not turn off the power before you see our logo and a character below the logo It may take one to five minutes for the logo to appear depending on you server configuration While...

Страница 53: ...memory modules CPU modules keyboard mouse etc It also shows startup messages for various BIOS setup utilities According to the factory default settings our logo appears on the display while POST is be...

Страница 54: ...ayed For setting and parameter functions see the section of BIOS setup When SETUP is completed the server will reboot itself automatically and perform POST 5 A message appears prompting for startup of...

Страница 55: ...the module started later is managed as secondary If one CPU IO module is disconnected because of the failure and others the other module becomes primary The CPU IO module to be started first is selec...

Страница 56: ...n a proper position Do not use a pencil or ballpoint pen to write on the floppy disk Do not open the protective shutter Do not use the floppy disk in a dusty place Do not place anything on the floppy...

Страница 57: ...r 1 Do not leave the CD tray ejected Insert Remove CD ROM Follow the steps below to set a CD ROM 1 Before you insert a CD ROM make sure that the server is powered on When the server is powered on the...

Страница 58: ...emoval operation of these devices by mistake click Safely Remove Hardware icon again and select Safely remove AMD PCI to USB Open Host Controller The removed device will be then recognized again When...

Страница 59: ...ouch the signal side blank side Place the CD ROM gently on the tray with the printed side up Do not scratch or use a pencil or ballpoint pen to write on the CD ROM Keep away from cigarette smoke Do no...

Страница 60: ...Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make NovaScale ft Server series ready for use...

Страница 61: ...of operating procedures 1 Click Start Help and Support 2 Select Disks and Data from the topics on the help 3 Select Managing Disks and Volumes Disk Management How To then check the operating procedure...

Страница 62: ...ating or repairing mirror volume be sure to check the target ID by following the procedures below Slot0 Slot1 Slot2 Slot3 Slot4 Slot5 Mirror Mirror Mirror The pairs of mirror disks as shown above can...

Страница 63: ...f the other disks Disk No Target ID Disk 0 0 Disk 1 1 Disk 2 2 Disk 3 3 Disk 4 4 Disk 5 5 When disk numbers and target IDs are matched as shown above define hard disks 0 and 3 hard disks 1 and 4 and h...

Страница 64: ...Click Start Administrative Tools then Computer Management The Computer Management dialog box will appear 2 Click Disk Management under Storage in the console tree The Disk Management window will appea...

Страница 65: ...me of the dynamic disk to mirror and click Add Mirror 6 On the Add Mirror dialog box select the disk to mirror and click Add Mirror IMPORTANT Clicking Add Mirror displays the Logical Disk Manager dial...

Страница 66: ...NovaScale R620 User Guide The volume status changes to Resynching 7 The mirror configuration is completed if the volume status changes from Resyching to Healthy 3 7...

Страница 67: ...Disk mirroring is completed properly if the volume layout is Mirror and the status is Healthy on the Disk Management window z Is the mirror configured on the disks of the proper position On the Disk M...

Страница 68: ...r on C drive are discribed here 1 Click Start Administrative Tools Computer Management The Computer Management window will appear 2 Right click the volume of the dynamic disk whose mirror is to be bro...

Страница 69: ...mirror is broken and the volumes will be converted to simple volumes In the figure on the right the status of the volumes are as follows System Volume Volume OEM C Status Healthy System Broken Volume...

Страница 70: ...disk on another system it becomes impossible to boot from the disk 1 Insert the disk to import 2 Foreign Dynamic Disk is displayed on Disk Management In the figure on the right Disk 2 and Disk 3 are...

Страница 71: ...NovaScale R620 User Guide 5 In the Foreign Disk Volumes dialog box check the volumes to import and click OK 6 The disk import is completed if the disk status changes from Foreign to Online 3 12...

Страница 72: ...ume a mirror volume is extended in the following order Remove Mirror Extend Volume Add Mirror 1 Remove the mirror of the volume you want to extend and make it a simple volume In the case below the mir...

Страница 73: ...lect Disks dialog box enter the amount of space to extend and click Next In this case 1500 MB is added 5 Check the settings on the Completing the Extend Volume Wizard dialog box and click Finish 6 The...

Страница 74: ...NovaScale R620 User Guide 7 Configure the mirror of the extended volume 3 15...

Страница 75: ...to Computer Management Disk Management Execute Remove Mirror for all data volumes stored in the disks that you replace by following the procedure on page 3 17 b Go to Computer Management Device Mange...

Страница 76: ...te Volume B If a mirror volume is recognized as Failed Redundancy delete the mirror volume on the disk device that you have deleted by selecting Remove Mirror before selecting the disk device to delet...

Страница 77: ...mirrored disks in which Drives E and F are included is broken Some disks are indicated as Unknown disk However they may be indicated differently depending on the error type Even in such cases failed d...

Страница 78: ...NovaScale R620 User Guide 6 Right click a disk with x and select Remove Disk 7 Similarly delete the other Missing disk 3 19...

Страница 79: ...new disks will appear on Disk Management If any uninitialized disk is inserted right click the disk and initialize it 9 Select and right click a disk and then select Convert to Dynamic Disk IMPORTANT...

Страница 80: ...rd disks are numbered from 0 at the OS start up according to the position they are inserted When you increase a hard disk while the system is running it will be given a number that is not used for any...

Страница 81: ...4 and select Add Mirror 12 When the Add mirror dialog box appears select Disk 1 and then click Add Mirror 13 Similarly make settings of Disk 2 and Disk 5 Upon completion of synchronous processing reco...

Страница 82: ...re to replace from the management target of Windows and then perform the operations described on the previous pages 1 Run Remove Mirror to make the disk to be replaced in the Unallocated status 2 From...

Страница 83: ...with the same target ID makes the LED light green again If the Remove Disk is performed at the same time than a disk access the disk is recognized as an error and the LED of the disk may light amber...

Страница 84: ...loppy disk drive drive letters may change from A to B by switching CPU IO modules When switching CPU IO modules an unallocated drive letter is automatically reallocated to the CD ROM drive in the orde...

Страница 85: ...r Fault Tolerance AFT Adapter Fault Tolerance AFT is a feature that places more than one LAN controller on the same LAN same segment and automatically switches the process of the primary controller to...

Страница 86: ...ual configuration be sure to use at least one adapter of CPU IO module 0 and of 1 individually Example Configure the dual network which enhances the service life by using all adapters module 1 CPU IO...

Страница 87: ...guration on NovaScale ft Server series IMPORTANT Log on as Administrator or a member of the group Administrators 1 Start Device Manager 2 Select a target Network Adapter Right click on it and select P...

Страница 88: ...4 Enter the team name and click Next 5 Select the adapters to include in the team and click Next 6 Select Adapter Fault Tolerance or Adaptive Load Balancing as a team mode Usually select Adapter Fault...

Страница 89: ...ick Finish 8 Start Command prompt to check the physical MAC address set on ipconfig all 9 Select the Team Adapter you have set Right click on it and select Properties from the menu displayed to show t...

Страница 90: ...10 Select the Advanced tab on the properties dialog box Select Locally Administered Address from the Settings list box and then enter the MAC address of a Team Adapter which you have checked in the Va...

Страница 91: ...evice Manager 2 Select the Team Adapter of which you want to remove dual LAN Right click on it and then select Properties from the menu displayed to show the properties dialog box 3 Select the Setting...

Страница 92: ...first followed by the CPU module 2 Stop the operation of a CPU module to be removed using the Server Maintenance Utility Select Start All Programs NEC ESMPRO Agent Server Maintenance Utility to start...

Страница 93: ...ver Maintenance Utility click Up of Bring Up Bring Down to the IO module which was stopped in the step 3 and the IO module will be started Once the IO module is started the IO module diagnosis and the...

Страница 94: ...e NovaScale ft Server series operation Do not stop these services When minimizing the number of operating service programs temporarily is required for system disk backup using backup software etc the...

Страница 95: ...e is registered in the startup folder of the user and files are checked when logging on When an invalid update is detected the check result is displayed on the GeminiEngine Control Software File Check...

Страница 96: ...GeminiEngine Control Software files have been illegally updated in the system HASSETUP Version n nn nn ILLEGAL FILE COUNT n aaaaaaaa aaa YYYY MM DD HH DD MM VER bbbbbbbb cccccccc Description of value...

Страница 97: ...alog When the file check result is normal this dialog box is not displayed Example of dialog On the dialog box select a file and click the Description button to display detail information If the updat...

Страница 98: ...corrupted Even if this message is displayed and the server becomes unable to access the floppy disk the processing can be completed by accessing the floppy disk again If you need to change the color q...

Страница 99: ...are icon again and select Safely remove AMD PCI to USB Open Host Controller By doing this the removed device is recognized again 2 About compressing a system drive Do not compress the root directory a...

Страница 100: ...pter describes Basic Input Output System BIOS configuration When you install the NovaScale fault tolerant server for the first time or install remove optional devices thoroughly read this chapter for...

Страница 101: ...ORTANT The SETUP utility is intended for system Administrator use only The SETUP utility allows you to set a password The server is provided with two levels of password Supervisor and User With the Su...

Страница 102: ...OST terminates Press F1 to resume F2 to SETUP Press F2 to start the SETUP utility and display its Main menu If you have previously set a password with the SETUP utility the password entry screen appea...

Страница 103: ...eter of the selected item to next value Enter Displays a submenu or chooses the selected parameter Esc Displays the previous screen F1 Press F1 when you need help on SETUP operations The help screen f...

Страница 104: ...Server AC LINK Power On To keep the server off powered even when power is supplied from the UPS if the POWER switch was used to power off Select Server AC LINK Last State To keep the server off powere...

Страница 105: ...press Esc while our logo is on the screen to display POST check results To control from the HW console Remote operation via LAN Select Server Console Redirection and make necessary settings Memory To...

Страница 106: ...Option Parameter Description System Time HH MM SS Specify the system time System Date MM DD YYYY Specify the system date factory set IMPORTANT Check and adjust the system clock before operation in the...

Страница 107: ...ogy the ID of a physical processor but not logical processor appears here Processor 1 L2 Cache Displays the cache size of the L2 of the processor 1 Processor 2 CPUID CPUID Not Installed When the proce...

Страница 108: ...our Setting Boot time Diagnostic Screen Disabled Enabled Specify whether to display the Power On Self Test POST screen at start up If Disabled is selected our logo appears while POST is in progress To...

Страница 109: ...ns Option Parameter Description Memory Size Displays the memory size DIMM Group 1 Status Normal Not Installed Displays the memory status DIMM Group 2 Status Normal Not Installed Displays the memory st...

Страница 110: ...nd press Enter its submenu appears Refer to the table below for information on options Option Parameter Description PCI Slot 1 Option ROM Enabled Disabled PCI Slot 2 Option ROM Enabled Disabled PCI Sl...

Страница 111: ...information on options Option Parameter Description SCSI Controller Enabled Disabled If Disabled is selected chip stays in the reset status In this status the SCSI Controller is totally disabled and...

Страница 112: ...information on options Option Parameter Description LAN Controller Enabled Disabled If Disabled is selected chip stays in the reset status In this status the LAN Controller is totally disabled and no...

Страница 113: ...ions Option Parameter Description Wake on LAN Disabled Enabled Select whether or not to enable the remote power on function via the LAN connector on motherboard Wake On PME Disabled Enabled Select whe...

Страница 114: ...mbols from the keyboard IMPORTANT User password setup is not available before Supervisor password setup Do not set any password before installing the OS If you forget your password contact you sales a...

Страница 115: ...Enabled Specify whether to request a password entry at boot up User password setup is required beforehand Switch Inhibit Disabled Enabled Enable or disable the POWER switch on the server If you select...

Страница 116: ...f Last State Power On Specify the AC LINK feature by selecting the status of the power supply unit of the server when the AC power supply restarts See the table on the next page for details Power ON D...

Страница 117: ...ssis Part Number Displays the chassis information Chassis Serial Number Displays the chassis information BMC Device ID Displays the BMC information BMC Device Revision Displays the BMC information BMC...

Страница 118: ...abled Enabled Enable or disable Console Redirection By enabling this option you can remotely control behaviour during POST Baud Rate 9600 19 2K 38 4K 57 6K 115 2K Select a port rate used for the inter...

Страница 119: ...the following screen See the table below for setup options on the screen Option Parameter Description Clear Online Event Logs Press Enter To clear event logs of the working module press the Enter key...

Страница 120: ...n OS with no ESMPRO Agent installed disable this option If you use Disaster Recovery Option for ARCServe select Disabled Option ROM Scan Monitoring Disabled Enabled Select whether or not to enable the...

Страница 121: ...ce according to the order specified in this menu and use the software to boot the system if found You can change the boot device order using or and or Move the cursor to select the device by or and th...

Страница 122: ...NovaScale R620 User Guide Exit Move the cursor onto Exit to display the Exit menu 4 23...

Страница 123: ...thout saving the changes you have made If you select Yes in the dialogue box you can exit SETUP with the changes you have made saved in CMOS The server reboots automatically Load Setup Defaults Select...

Страница 124: ...to save changes you have made in CMOS non volatile memory without exiting SETUP When you select the Save Changes you will see the dialogue box as shown on the right If you select Yes in the dialogue...

Страница 125: ...CSI controller settings as many as the number of added SCSI controller boards in addition to the configuration for the built in SCSI controller The utility used for changing settings may be different...

Страница 126: ...not to save the changes is displayed Select Yes save the changes or No discard the changes Configure View SCSI Controller Settings When you select Configure View Host Adapter Settings in the Options...

Страница 127: ...e Options menu After a while the screen showing SCSI IDs and matching devices appears For more information see SCSI Disk Utilities described later The following table provides information on options a...

Страница 128: ...Int 13 Transfer for DOS Drivers 1 Gbyte Enabled Disabled Set Enabled Post Display Mode Verbose Silent Diagnostic Do not change the settings unless it is necessary SCSI Controller Int 13 Support Enabl...

Страница 129: ...nel to be configured the screen for scanning SCSI IDs is displayed After the scanning the screen showing SCSI IDs and corresponding devices appears When you select a device on this screen and press th...

Страница 130: ...n the server the POWER switch does not turn off the server or resetting does not work Press and hold the POWER switch on the server for over four seconds The power is forcibly turned off To turn on th...

Страница 131: ...data restores the factory settings To clear the password or CMOS data power off the server To clear the password or the CMOS data use configuration jumper pins jumper switches located inside of the s...

Страница 132: ...of CPU IO 0 Remove the clips from the jumper pins 11 12 and place them on the jumper pins 1 2 on the CPU IO Module 1 4 Mount only the CPU IO Module 0 to the NovaScale ft Server series see Installing C...

Страница 133: ...apter 8 install the CPU IO module 0 on the server 10 Reconnect the power cord of the CPU IO module 0 and press the POWER switch to power on 11 After the start up press the F2 key during POST to start...

Страница 134: ...om the outlet Example Phoenix ServerBIOS 3 Release 6 0 Copyright 1985 2003 Phoenix Technologies Ltd All Rights Reserved GPJ1 HA XXXX X XXXXXXXXXX IGPJ BIOS Release X X Build Time XX XX XX XX XX XX 2x...

Страница 135: ...to Installing CPU IO Module in chapter 8 5 Connect the power cords of CPU IO modules and wait for 30 seconds Then disconnect the power cords of both CPU IO modules from outlet again 6 Remove your tar...

Страница 136: ...unctions XXXXXXXXXXXX is the MAC address assigned to each management card The MAC address can be found on the label attached to the rear or the card or Server System Management Sub menu Selections Pri...

Страница 137: ...ke initial settings Either wait for a while after the above message is shown or press the F1 key to precede POST Start up the EXPRESSBUILDER CD ROM and select initialize Remote Management Card from th...

Страница 138: ...s Server 2003 clear the Enhance pointer precision check box in the Motion box of the Pointer Option tab which is in the Mouse Properties as shown below If you cannot move the mouse cursor to the right...

Страница 139: ...menu z When the OS of the management PC is Linux The installer of JRE Linux is stored at the following directory of NEC EXPRESSBUILDER CD ROM dianascope jre_x To install JRE log in as a root user or...

Страница 140: ...ink to Java Plug in at the plugins directory of Mozilla If you want to install the latest Java Runtime download it from the following site If you use DianaScope on the same management PC use Java2 Run...

Страница 141: ...rver IP Pas Hos Address 192 168 1 1 User Name administrator sword None t Name ARMCXXXXXXXXXXXX Default host When connecting to network which does not support DHCP protocol 1 The default IP address of...

Страница 142: ...OM Load the EXPRESSBUILDER CD ROM on the server and from the main menu select Tools System Management Set FT Remote Management Card LAN1 LAN2 Select Disable on Remote Management Console and register t...

Страница 143: ...d Default user name administrator Default password None enter no data IMPORTANT By default no password is set Set your password immediately after login For security it is recommended to change the def...

Страница 144: ...Yes you do not see this message again because the data will be stored on the management PC Logout Click the File menu and select Exit to logout When you log out the main window closes and you will re...

Страница 145: ...ows including the KVM console window 3 Main frame A window is shown here 4 Click this to show the Help menu Click Help to see the version information of this applet Control panel The control panel all...

Страница 146: ...EL 16 Opens the window showing the sensor device information SDR 17 Opens the window showing the information on parts to be replaced for maintenance FRU 18 Displays the slot position information modul...

Страница 147: ...emote KVM console login with the settings where no proxy is used Starting up the remote KVM console window Click the start up icon on the remote KVM console on the control panel to display the KVM con...

Страница 148: ...rmation including resolution 12 Remote KVM console screen on which the server screen is shown IMPORTANT When you operate Shift Caps Lock or Num Lock on the remote KVM console window such action may no...

Страница 149: ...d zoom out of the view Click the icon to zoom in the view Click the icon to zoom out the view Click the icon to display the screen in the same size as the device Click the window resize icon to adjust...

Страница 150: ...l panel SEL information is collected from the BMC and shown on the system event log SEL window as shown below The upper pane shows a list of system event logs while the lower pane shows details of the...

Страница 151: ...el the SDR information is collected from the BMC and shown on the sensor device information SDR window as shown below The upper pane shows a list while the lower pane shows details of the entry select...

Страница 152: ...ion on parts to be replaced for maintenance FRU on the control panel FRU information is collected from the BMC and shown on the window for parts to be replaced for maintenance FRU as shown below The u...

Страница 153: ...w appears as shown below c d e f g h i 1 Reads the BMC configuration file 2 Saves the BMC configuration file 3 Edits the BMC configuration 4 Reloads the BMC configuration 5 Sets the data loaded from t...

Страница 154: ...nt to modify or add and click the icon for editing the following window for editing a user account appears c d e 1 Enter the user name 2 Enter the password 3 You can specify whether or not to enable t...

Страница 155: ...client Not determined TCP BMC 80 2 WEB client SSL Not determined TCP BMC 443 3 1 Can be modified by selecting BMC Settings Alert Mail E Mail Alert Settings SMTP SMTP Port Number 2 Can be modified by...

Страница 156: ...s are completed by clicking OK Close the window once and then login again by entering the newly set IP address or host name in the browser The login page remaining on the browser is the page you acces...

Страница 157: ...er or not to automatically acquire the IP address of the DNS server by DHCP 2 If you have selected not to automatically acquire the IP address by DCHP make settings here If the address is acquired aut...

Страница 158: ...ame to be easily guessed from the server s host name on the OS i e in Windows the computer name For example you may set the BMC host name as sapphire_bmc if the server s host name on the OS is sapphir...

Страница 159: ...rall information of the web server settings IMPORTANT When you change the HTTP port number settings of SSL enable disable or SSL port number the current connection will be temporarily disconnected Clo...

Страница 160: ...again if you have failed to login 5 Specify the number of login retries If the number of retries exceeds the number specified here during the period specified in 4 login retries will be rejected for t...

Страница 161: ...tings for BMC When you click Alert Mail on the left pane of the BMC configuration window the right pane shows the summary of the alert mail settings When you click the icon for editing the window for...

Страница 162: ...d a test mail IMPORTANT Perform the mail test after you have completely configured E Mail Alert Settings described in the following pages Making entries in the editing window does not complete setting...

Страница 163: ...bject to be given to alert mail 4 Select whether or not to enable the body messages for all alert mail which is configured in the next step 5 Enter the body message to be used in all alert mail If you...

Страница 164: ...ecify the number to be made if sending a mail has failed 4 Specify the time period in seconds to wait for next retry If you click Default the default values for SMTP port number number of retries and...

Страница 165: ...tion Product name code number of the server IP Address IP address of the BMC Event Time Time that the event occurred SEL Dump Data Data representing system event logs SEL in the hexadecimal format BMC...

Страница 166: ...p the firmware update window When you click the icon to start up firmware update on the control panel each pieces of revision information is loaded from the BMC to display the following firmware updat...

Страница 167: ...ns Wait for file loading to complete TIPS You can update in a batch If there are more than one update targets all the information of the update targets must be loaded You can select more than one file...

Страница 168: ...ecting what to be upgraded Select check boxes of update targets CHECK Only those selected here will be written in Items with no check box selected will not be written in even if files have been loaded...

Страница 169: ...Status column displays the result for each target OK OK CHECK To apply updates for targets other than applet reboot the server or power off and then on the server When you rebooted or power on the ser...

Страница 170: ...environment You cannot use Remote KVM Console for connections via proxy 3 Unable to reach the target host Check the network environment You cannot use Remote KVM Console for connections via proxy 4 Fa...

Страница 171: ...t a problem Click OK and close the message box 5 UDP packet transmission failed Check the network environment and server If you do not find any problem contact your service representative 6 Remote KVM...

Страница 172: ...s again 11 Invalid HTTP port number You can only use numeric values 12 Invalid SSL port number You can only use numeric values 13 HTTP SSL should not be the same The same port number cannot be specifi...

Страница 173: ...because a failure may have occurred in BMC 9 Unsupported format version Some update files may be corrupted Obtain update files again 10 Failed to load the update image file Some update files may be co...

Страница 174: ...resentative because a failure may have occurred in BMC 30 Failed to acquire lines Some update files may be corrupted Obtain update files again 31 Invalid line length Some update files may be corrupted...

Страница 175: ...Chapter 5 Installing and Using Utilities This section describes how to use the EXPRESSBUILDER CD ROM that comes with your server and to install the utilities stored on the EXPRESSBUILDER...

Страница 176: ...rt the NovaScale ft Server series from the system in the EXPRESSBUILDER When the NovaScale ft Server series is started by using this procedure the EXPRESSBUILDER top menu shown on the right appears Se...

Страница 177: ...SSBUILDER After the EXPRESSBUILDER is started the EXPRESSBUILDER top menu shown below appears B C D A A Express Setup Performs various automatic setup operations including settings of internal paramet...

Страница 178: ...sed with a partition different from that at purchase or if OS is reinstalled This feature carries out the complicated setup IMPORTANT To install Windows Server 2003 R2 Enterprise Edition in your serve...

Страница 179: ...be created If you write down the titles displayed on the screen onto the floppy disk labels they can be easily managed later The customer should prepare the floppy disks for creating the support disks...

Страница 180: ...ft Remote Management Card parameters for remote control and alert IMPORTANT This menu appears when optional ft Remote Management Cards are installed Help Displays descriptions on features of the EXPRE...

Страница 181: ...ST exe From the Master Control Menu you can install various software which runs on Windows or view online documents TIPS Some online documents are provided in the PDF format Acrobat Reader of Adobe Sy...

Страница 182: ...to setup the servers from EXPRESSBUILDER NOTE You can install Windows Server 2003 without Configuration Diskette Also you can modify newly create Configuration Diskette during the setup with EXPRESSB...

Страница 183: ...lick OK The dialog boxes to specify setup information will be displayed in order such as Basic Information dialog box 7 Follow the message to specify each item on the dialog box and click Next NOTE If...

Страница 184: ...8 Verify that the Configuration Diskette check box is checked and input file name for the Setup File in File Name 9 Insert the floppy disk formatted by 1 44 MB into the floppy disk drive and click OK...

Страница 185: ...jobs In particular if the system becomes large or remote servers are used required jobs increase further The reduction of the load of the server management brings the decrease in costs and thus custo...

Страница 186: ...se in chassis Fan Fan failure decrease in the number of revolutions Storage File system usage rate LAN Line fault threshold over Send retry or send abort threshold over Prevention of Server Fault ESMP...

Страница 187: ...oltage O Monitors the voltage inside of chassis Power Supply O Monitors the power unit Door x Monitors Chassis Intrusion chassis cover open and close of a door Software O Refers to the information of...

Страница 188: ...eries management task ESMPRO function or tool on managed server ESMPRO function or tool on management manager Monitoring of major component states ESMPRO Manager data viewer Diagnostics and start stop...

Страница 189: ...esigned in the Explorer format to indicate the components in a server hierarchically for effective server management ESMPRO Manager manages servers by using the following three types of GUIs Operation...

Страница 190: ...tion it changes the status colour of the failed server component This enables you to identify the failed portion Alert Viewer The Alert Viewer manages fault reports sent from servers together A fault...

Страница 191: ...dule 0 SCSI bus 1 of SCSI adapter 1 on PCI module 0 SCSI bus 2 of SCSI adapter 1 on PCI module 0 Ethernet adapter on PCI module 0 0 10 0 10 1 0 10 2 0 10 3 0 10 4 0 10 100 0 10 101 0 10 102 0 10 103 0...

Страница 192: ...04 1 0 10 105 CPU module 1 DIMM slot A1 on CPU module 1 DIMM slot B1 on CPU module 1 DIMM slot A2 on CPU module 1 DIMM slot B2 on CPU module 1 DIMM slot A3 on CPU module 1 DIMM slot B3 on CPU module 1...

Страница 193: ...The figure below shows the actual locations of the device names displayed on the ESMPRO screen CPU IO module 1 SCSI enclosure SCSI slots 0 through 5 from bottom to top CPU IO module 0 Front view of t...

Страница 194: ...CPU and PCI IO Modules If you dynamically change the configuration of the CPU or PCI module IO module in the relevant system during review of the server information by using the data viewer the messa...

Страница 195: ...NMP service s security function are not made or default settings of authority are different To enable the remote shutdown and threshold change functions via ESMPRO Manager make settings of community a...

Страница 196: ...e information from the OS due to a temporary resource shortage or high load ratio on the system it will record the following event log However there is no real problem on operation In the description...

Страница 197: ...tus as shown below You can check the status of each module from the data viewer of ESMPRO Manager or Server Maintenance Utility Status Actions Duplex Stop the failed CPU PCI module CPU IO module Simpl...

Страница 198: ...p state system standby or system halt state While ESMPRO Manager monitors server shutdown the relevant ESMPRO Agent machine may be entered into the sleep state If so the report server access disabled...

Страница 199: ...ting the Server for the First Time After installing the server and when it is started for the first time or when it is started for the first time after the system is reset up an event that SCSI relate...

Страница 200: ...e status becomes Empty If the PCI module status is Empty make sure that the LAN and FC cables are connected to and LANs are teamed Indication of the mirror status If the pair of the disks that make up...

Страница 201: ...ormat the data viewer indicates their states on the right side of the screen You can manage the status on a Web browser using Web component functions of ESMPRO Manager For details see Help on Web Comp...

Страница 202: ...t tree You can see the following information on the modules and the components on the CPU modules in the CPU Module tree General Allows the configuration and other information on the CPU modules to be...

Страница 203: ...aintenance of the Server described later for the update of BIOS of the CPU modules The detailed device identification information can be checked by selecting ESMPROMIB tree Hardware tree Field Replace...

Страница 204: ...les and the components on the IO modules of the PCI Module tree This section describes the general information screens of the IO modules The components on the IO modules are described later General Al...

Страница 205: ...CI slot to be seen PCI slot of the ft tree You can see the following information on the PCI slot and the devices on the PCI slot in the PCI slot tree General Allows the PCI slot configuration informat...

Страница 206: ...a device on the PCI slot to be viewed Monitoring BMC on IO Module To monitor the base management controller BMC controller for system management on the IO modules see the BMC tree To see the informati...

Страница 207: ...on and other information of the SCSI enclosure to be viewed IMPORTANT You need to be aware that PCI modules SCSI adapters SCSI buses and modules under the SCSI enclosure have impact on each other For...

Страница 208: ...the mirror disk components see the Mirror tree To view information on Mirror tree select Mirror under ft tree You can see the redundancy status of the mirrors and the device IDs of the SCSI slots into...

Страница 209: ...ks 1 Confirmation of hard disk failure If ESMPRO Agent detects some problem with a hard disk it will report an alert of the problem to ESMPRO Manager Check the alert viewer in the manager regularly Ex...

Страница 210: ...T The mirroring redundancy status will change depending on the status of the two hard disks that make up a mirror as follows Status of hard disk 1 Status of hard disk 2 Status of mirror volume Duplex...

Страница 211: ...Mirror Mirror Mirror Boot volume Volume A Volume B Volume C Volume D 3 Recovery from a hard disk failure If a hard disk breaks the broken disk must be replaced immediately This section describes alert...

Страница 212: ...slot changes the status to Warning SCSI Slot General IMPORTANT The status colour of the SCSI slot differs depending on the connection of mirrored hard disks If one of the mirrored disks was removed Wa...

Страница 213: ...ed and the SCSI slot status becomes Online Details of alert report TIPS The device ID for example 41 1 on the Details window of alert indicates the location of the removed hard disk drive The state co...

Страница 214: ...e Tree view Information display view Items indicating the information and configuration of the entire system and the components of the device of each module Components of physical modules are displaye...

Страница 215: ...OS installed on the server OS Version Version of the OS installed on the server Name Host name of the server Product Information contains the following information Item Description Manufacturer Manufa...

Страница 216: ...and when the server is running in the simplex mode with one module if the other module is inserted to the chassis it will be automatically started and modules will become duplex The module POWER switc...

Страница 217: ...ore the CPU module Down Stops the CPU module Firmware Updates the firmware System BIOS Jump Switch Switches the board Start the IO module and the CPU module of the sopped module respectively and make...

Страница 218: ...umber Test number from the diagnostics result The following buttons are displayed for PCI Module Item Description Clear Clears the MTBF information of the PCI module Up Starts the PCI module The CPU m...

Страница 219: ...n Status Status of the Ethernet board BMC The following information is displayed for Firmware Item Description Active Current status of the firmware IPMI Version IPMI version Firmware Revision Firmwar...

Страница 220: ...ine BIOS image to offline Select this radio button to copy online BIOS image to offline Specify the file path to update Select this radio button to specify the file path to update Type the location of...

Страница 221: ...erver Maintenance Utility Displays the version of this application Tool bar There are the following buttons Item Description Help The mouse cursor is displayed with Clicking something on the screen wi...

Страница 222: ...mation display view When the mouse cursor is on a menu item the help information of that menu item is displayed F6 key Switches the focus between the tree view and the information display view Tree vi...

Страница 223: ...Component R L R L R L R L R L CPU module IO module PCI slot Ethernet board SCSI adapter SCSI enclosure SCSI electronics SCSI slot R Remote Executable from remote management PC by using ESMPRO Manager...

Страница 224: ...Utility Supported Not supported The table below shows the support of the whole system setup functions Quick dump Auto firmware update Auto module start Component R L R L R L Whole system R Remote Exe...

Страница 225: ...ed forcibly due to replacement or malfunction of module Executable in the following module state this can be viewed on Server Maintenance Utility screen Duplex IO Module Same as above Same as above Sa...

Страница 226: ...arted after the diagnostics Stop Perform the procedure below before replacing a component 1 Select the target component in the ft tree 2 Check the current state with the State display on the target co...

Страница 227: ...arting a stopped IO module diagnostics of the CPU IO modules are automatically performed The IO module is started after the diagnostics Stop Stop before replacing components 1 Select the target compon...

Страница 228: ...nager use the Maintenance tree of the component of the ft tree of the data viewer Open the tree of the component whose MTBF information is to be cleared and select the Maintenance tree To clear the MT...

Страница 229: ...screen The result of the MTBF clearing operation is reported by the server as an alert CHECK At this point the State display on the target component screen is not changed If the MTBF clear is execute...

Страница 230: ...ed by the LEDs on the target component The result of the MTBF clearing operation is registered in the event log CHECK At this point the State display on the target component screen is not changed If t...

Страница 231: ...of the following module states this can be viewed on manager screen Removed Broken Shot Firmware Update Complete To diagnose the module under operation bring down the module before the diagnostics Whe...

Страница 232: ...onfirmed by Result of the diagnostics on the target component screen The result of the diagnostics is reported by the server as an alert The result of diagnostics executed last is displayed in the Dia...

Страница 233: ...cs button in the Diagnostics Information on the target module The diagnostics result can be confirmed by re obtaining the status of the target module The result of the diagnostics is registered in the...

Страница 234: ...n the firmware update screen specify the path to the firmware image file for update The table below shows the potential cases in which the firmware of a component is to be updated Firmware update Comp...

Страница 235: ...o the input box and click the Execute button The server will update the firmware The update result can be confirmed by the state on the target component screen indication of Firmware update completed...

Страница 236: ...you are updating may appear In such a case click Yes CHECK When stopping IO module check that the status of Ethernet is Duplex on ESMPRO Manager Do not stop the IO module especially when LAN is connec...

Страница 237: ...d for the rest of the modules automatically In that case the BIOS update status dialog is displayed so check its information If the automatic update completes it is not required to take the following...

Страница 238: ...dump can be collected only when the power is supplied with the module POWER LED illuminating and both CPU module and IO module are stopped Collecting dump under system operation Either of the CPU mod...

Страница 239: ...te with the State display on the target component screen 3 Click the Dump button in the Maintenance screen for the target component A certain time is required for the dump saving The dump is stored as...

Страница 240: ...arget CPU module with the LEDs 3 Select the dump acquisition method with Dump of the target CPU module and click the Harvest button A certain time is required for the dump acquisition The dump is stor...

Страница 241: ...is not updated automatically The default value is Enable Auto module start If Enable is selected for this item modules will be put into the duplex mode automatically when mounting both modules and res...

Страница 242: ...intenance Utility in the following procedure The system cannot be configured using the ESMPRO Manager 1 Select System Configuration 2 Select radio buttons to change the settings in System Configuratio...

Страница 243: ...MC firmware update screen specify the path of the image file of the firmware to be updated The table below shows the potential cases in which the BMC firmware is to be updated IMPORTANT Contact your m...

Страница 244: ...ars 2 Enter the device name and click OK The Execution Check dialog box appears 3 Store the firmware in the directory specified by Location The storage area may be modified See Change of Update Data S...

Страница 245: ...ears 2 Enter the device name and click OK The Execution Check dialog box appears 3 Store the firmware in the directory shown in Location The storage area may be changed See Change of Update Data Stora...

Страница 246: ...re update by using the Server Maintenance Utility as described below 1 From the menu bar click Tool point to BMC FW and select Properties The BMC FW Update Service Properties dialog box appears 2 Ente...

Страница 247: ...re network band width since each state change will be notified to ESMPRO Manager as some kind of alert Setting 1 Select All Programs Esmpro from the start menu and click Manager Settings Manager Setti...

Страница 248: ...rs ft Remote Management Card comes with one license of DianaScope Notes The online document provides general description of overall severs to be remotely managed by DianaScope but this section contain...

Страница 249: ...atus Becomes Non redundant GeminiEngine Monitor Tool displays the following dialog box when the system status becomes non redundant Buttons Buzzer Stop Stops the buzzer beeps for a certain interval an...

Страница 250: ...the Start menu select All Programs GeminiEngine Monitor Tool and then Configuration If you start the configuration function the following GeminiEngine Monitor Tool Configuration window is displayed Fi...

Страница 251: ...When the dialog box on page 5 75 is still displayed after the FT STATUS LED lights green press the Alt F4 keys together to close it The firmware update status dialog is temporarily closed by the chang...

Страница 252: ...Chapter 6 Maintenance This chapter describes the daily maintenance of NovaScale ft Server series and precautions when relocating or storing the server...

Страница 253: ...ovaScale ft Server series on hard disks installed in 3 5 inch hard disk drive bay or on LCD display when the server is powered on or powered off by the shut down operation The functions and indication...

Страница 254: ...do not use volatile solvents such as thinner or benzene to clean the server The power receptacle the cables the connectors on the rear panel of server and the inside of the server must be kept dry Do...

Страница 255: ...nect the mouse from the USB hub of the keyboard while the server remains powered on 2 Turn the mouse upside down and rotate the mouse ball cover counter clockwise to remove it Take out the ball from t...

Страница 256: ...button on the front of the CD ROM drive The tray comes out 3 Hold the CD ROM lightly and take it out from the tray IMPORTANT Do not touch the signal side of the CD ROM with your hand 4 Wipe the tray w...

Страница 257: ...e head may be a cause of unsuccessful backup and damage to tape cartridge Clean the tape head regularly using a cleaning tape For procedure and interval of cleaning as well as lifetime of a tape cartr...

Страница 258: ...Diagnostics Follow the steps below to start the system diagnostics If the server is running shut it down and execute Step 1 through Step 12 1 Shutdown the OS and power off the server Then unplug the p...

Страница 259: ...ecuted the diagnostics Move the cursor and press the Enter key on the cursor line to display the details of the test When an error is detected by the system diagnostics the relevant test result in the...

Страница 260: ...es the output destination of a log Reboot Reboots the system 8 Select Reboot in the Enduser Menu above The server restarts and the system is started from the EXPRESSBUILDER 9 Exit the EXPRESSBUILDER a...

Страница 261: ...the floppy disk drive and reboot the system The Off line Maintenance Utility program starts from the boot disk The Off line Maintenance Utility Bootable FD is created by selecting Tools Create Support...

Страница 262: ...r keep it under storing environment conditions temperature 10 to 55 C humidity 20 to 80 non condensing 1 Take floppy disk and CD ROM out of the server if any 2 Power off the server 3 Unplug the power...

Страница 263: ...Chapter 7 Troubleshooting If the product does not work properly see this chapter before deciding that it is a breakdown...

Страница 264: ...g the system operation Especially take note on whether any alert is reported to ESMPRO Manager on the management PC Check whether any alert is reported on the Operation Window Data Viewer or Alert Vie...

Страница 265: ...ar panels of the NovaScale ft Server series and near the handles of hard disks inform the user of the various server statuses by the colours and the patterns of going on going off and flashing If trou...

Страница 266: ...the CPU IO module 0213 Keyboard locked Unlock key switch Keyboard is locked Unlock the key switch 0230 System RAM Failed at offset DIMM is faulty Replace DIMM Replace the CPU IO module 0231 Shadow RA...

Страница 267: ...CPU IO module or ft Remote Management Card option 0B82 BMC core Hardware failure 0B83 BMC IBF or OBF check failed RMC device is faulty Replace the CPU IO module or ft Remote Management Card option 0B8...

Страница 268: ...SROM is faulty BMC is faulty 0BB1 SMBIOS SROM data checksum bad Data within SROM is faulty If turning AC power off and on does not help replace the CPU IO module 0BC0 POST detected start up failure o...

Страница 269: ...n mismatched BMCFW revision does not match Update SDR PIA If updating it does not help replace the CPU IO module or ft Remote Management Card option 902D IPMB 1 SROM failure detected IPMB 1 SROM is fa...

Страница 270: ...ce another CPU IO module or center plane 902B BIOS revision does not match This BIOS revision cannot support the duplex mode Update the BIOS revision 9031 Configuration of PCI riser is mismatch Check...

Страница 271: ...failed to get the information from another CPU IO module When the system is running in the duplex mode it is no problem If the system cannot be running in the duplex mode due to continuous this error...

Страница 272: ...memory manager 1 3 4 1 RAM address error 1 3 4 3 RAM low byte data error 1 4 1 1 RAM high byte data error Check the installation of DIMM board If the error persists contact your sales agent to replac...

Страница 273: ...pear indicating that virtual memory is insufficient when you restart the system after a STOP or system error has occurred Ignore the message and start the system If an error such as a stop error of th...

Страница 274: ...nagement tool such as ESMPRO Agent or ESMPRO Manager has been installed in the NovaScale ft Server series or management PC you can obtain the error information from the display unit of the server or m...

Страница 275: ...s power See the manual that comes with the UPS for details Power supply to the server may be linked with the connected UPS using the BIOS setup utility of the server Menu to check Server AC LINK Power...

Страница 276: ...cted Also make sure that the cables are connected in the correct order Is that device compliant with NovaScale ft Server series Operation of the server with unauthorized devices is not guaranteed Is t...

Страница 277: ...erver s operating specifications and does not pose any problem Fail to access read or write to the floppy disk Does the floppy disk drive contain a floppy disk Insert a floppy disk into the floppy dis...

Страница 278: ...of the server Also make sure to use the LAN cable that conforms to the network interface standard Have the protocol and service already been configured Install the distinctive network driver for the s...

Страница 279: ...following message will be recorded to the system event log and the CPU IO module may become disconnected In this case contact your sales agent because device replacement will be required Source HasCt...

Страница 280: ...urred on the PCI Express PCI Express Type of Module Module Number Module Number 0 or 1 PCI Express Type 0 or 1 CPU IO module is not integrated When you attempt to integrate the CPU IO module that caus...

Страница 281: ...ast Module Module Number Module Number 0 or 1 Source HasCtrl Type Warning Event ID 1405 Description The driver was not able to bind PCI Express 0 It has broken down in the past Module Module Number Mo...

Страница 282: ...to a usable disk Note The data on disks are lost when initialized Make sure to back up the data before initializing disks A message Missing is displayed when the dynamic disk is broken or removed Del...

Страница 283: ...tem which ESMPRO Agent is installed to and removal drives such as MO and DVD RAM are mounted on without closing Windows Explorer after displaying the contents of media and removing the media by the so...

Страница 284: ...ce service by selecting Administrative Tools Services Command prompt cannot be display full screen In NovaScale ft Server series you cannot switch command prompt to full screen mode Also you cannot ex...

Страница 285: ...all Master control menu is displayed by Autorun function Execute JRE installer in DianaScope install menu from Software Setup DianaScope Download the latest Java Runtime from http java sun com j2se Is...

Страница 286: ...ianaScope save the setting to connect to DianaScope to a floppy disk before performing the operation BMC setting can be configured saved by system management function of DianaScope Agent or EXPRESSBUI...

Страница 287: ...daptor that lack adapter Number of missed adaptors Check if all adapters exist and function properly Source iANSMiniport Type Warning Event ID 13 Description Physical Adaptor is invalid in the team So...

Страница 288: ...the errors This error is logged about 5 times when the server shifts from the simplex mode to the duplex mode during maintenance operations Ignore these errors as well Source adpu320 Type Error Event...

Страница 289: ...may be recorded during the system operation but there is no problem in continue operating the system However there might be a problem in OS or software environment if logs are recorded repeatedly Con...

Страница 290: ...logs may be recorded during the system operation This is caused because there are internally two types of Empty status that shows that disks are not loaded For example if disks do not exist in Slot 1...

Страница 291: ...f SCSI Adapter has changed from Duplex to Simplex Device Path ID of SCSI Adapter 0 10 104 or 1 11 104 Source ESM HAS Storage Service Type Warning Event ID 201 Description Status of the SCSI Bus ID Dev...

Страница 292: ...e the appropriate corrective action according to the error codes listed in the table below Message Cause and Remedy This machine is not supported This EXPRESSBUILDER version is not designed for this s...

Страница 293: ...urs or more Set the display unit to display 256 colours or more The master control menu fails to appear Is your system Windows NT 4 0 or later or Windows 95 or later The CD ROM Autorun feature is supp...

Страница 294: ...his case rebooting is not necessary The details of a network adapter cannot be set Configuration Diskette Creator is unable to set the details of network adapters Start Windows 2003 and set the detail...

Страница 295: ...user s guide Setup and add the value to Accepted community names in security properties sheet When the choice of Accepted community names is set other than READ CREATE or READ WRITE monitoring from ES...

Страница 296: ...completed after mounting a hard disk drive In addition it may take several minutes for OS to recognize the change of disk status and or disk may need to be scanned again A status colour may turn to a...

Страница 297: ...lerted You can set the time to the shutdown by selecting Base Setting Other on the setting tool of the alert function Alert Manager The initial value is 20 seconds When you set smaller value than this...

Страница 298: ...m monitoring cannot be inherited on the system using EXPRESSCLUSTER When using ESMPRO Agent in the cluster environment configured by EXPRESSCLUSTER there is the following limitation If a failover occu...

Страница 299: ...incorrect manner After switching on and off the power of the CPU PCI module CPU IO module the floppy disk drive name of I O Device on Data Viewer may be different from the name that is recognized by...

Страница 300: ...indicates that a disk is not mounted For example when no disk is mounted in both Slot 1 and Slot 4 Empty is simply informational Slot 1 also indicates Empty when a disk on which no volume is created...

Страница 301: ...occurred in the NovaScale ft Server series IMPORTANT If a STOP error or system error has occurred or the system has stalled restart the system and then start collecting event logs 1 Click Start Settin...

Страница 302: ...the work 1 Click Start All Programs Accessories System Tools System Information 2 Select the Save from the File menu 3 Enter the name of the target file in the File name box 4 Click Save Collecting D...

Страница 303: ...able the server to restart In such a case it is required to force the server to shut down This forced shutdown however is not available if Enabled is selected for Switch Inhibit on the Security menu o...

Страница 304: ...e ESRAS Utility window appears 2 Select Most recent IPMI Data from the tree view to obtain the information of the local computer If the data is displayed that means the information is successfully obt...

Страница 305: ...not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user Bull recommends you ask your sales agent to install or remov...

Страница 306: ...ir or alter the server Do not look into the CD ROM drive Do not remove the lithium battery Disconnect the power plug before working with the server CAUTION Observe the following instructions to use th...

Страница 307: ...suitable workspace Work with the server on the anti static or concrete floor When you work with the server on a carpet where static electricity is likely to be generated make sure take anti static mea...

Страница 308: ...To remove the CPU or PCI module during the continuous operation disable the intended module place the module off line by using the Server Maintenance Utility of the ESMPRO Agent or the ESMPRO Manager...

Страница 309: ...eps you should take are the same for other models You can install 25 4mm 1 inch high hard disk drives to six 3 5 inch hard disk drive bays on the server 3 5 imch hard disk drive bays have labels with...

Страница 310: ...tall the hard disk Install a hard disk in an empty slot in the group starting from the lower slot In the order of slot 0 slot 3 slot 1 slot 4 slot 2 and slot 5 5 Hold the handle of the dummy tray to r...

Страница 311: ...NovaScale R620 User Guide 10 Press the POWER switch to power on 11 Install the front bezel and lock it with the security key 12 Set the dual disk configuration see Chapter 3 8 7...

Страница 312: ...Server 2003 The system turns off automatically 2 Disconnect all the power cords from the power outlet 3 Unlock the front bezel with the security key and detach it 4 Push the lever of the hard disk to...

Страница 313: ...andle lights amber The DISK Access LED of the amber lit disk also lights amber 2 Remove the failed hard disk referring to Replacing Failed Hard Disk Drives in chapter 3 and Removing 3 5 inch Hard Disk...

Страница 314: ...management software e g Server Maintenance Utility or ESMPRO Manager to identify the module to be removed so that the module is removed when it is stopped without fail Then remove the relevant module...

Страница 315: ...d confirm that the status of the CPU IO module and the IO module are Removed 2 If the module POWER LED of the module to be removed is illuminated press the module POWER switch to power off the module...

Страница 316: ...fully place the CPU IO module on a flat and sturdy table Avoid the dusty or humid place This allows you to access the devices in the CPU IO module For more information on how to handle these devices s...

Страница 317: ...le as far as it goes Handle 3 Put the handle back in the position where it was The installed CPU IO module will start automatically IMPORTANT Connect the cables that you disconnected before removing t...

Страница 318: ...e on the next page IMPORTANT The DIMM is extremely sensitive to static electricity Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the D...

Страница 319: ...en a DIMM is added to one group another identical DIMM should be installed to the socket with the same number in another group This rule is applied to the case of removal The linked DIMMs should be of...

Страница 320: ...Keep the removed DIMM connector cover 7 Insert a DIMM into the DIMM socket vertically TIPS Pay attention to the orientation of the DIMM The terminal of the DIMM has a cut out to prevent misinsertion...

Страница 321: ...total memory capacity exceeds 2 GB after additional memory has been installed in the system with complete memory dump enabled If the setting is not changed incorrect dump files may be collected 1 Go...

Страница 322: ...from the outlets 3 Remove the CPU IO module referring to page 8 11 4 Open the lever on both ends of the target DIMM socket to unlock the DIMM Then remove the DIMM 5 Mount the CPU IO module referring...

Страница 323: ...ailed DIMM 1 Identify the failed DIMM using the Data Viewer of ESMPRO Manager 2 Remove the CPU IO module referring to page 8 11 3 Replace the DIMM 4 Install the CPU IO module referring to page 8 13 5...

Страница 324: ...ard parts with a bare hand or place the CPU directly on the desk For more information on static electricity see ANTI STATIC MEASURES Do not use the system before checking to see it works correctly Mak...

Страница 325: ...he cable and then remove the cooling fan unit Cooling fan unit 5 Check to be sure of the location of the CPU socket 6 Detach the socket cover on the CPU socket IMPORTANT Keep the socket cover 7 Lift t...

Страница 326: ...ightly 13 Check that the heat sink mounted on the CPU is level with the motherboard IMPORTANT If the heat sink is leaning remove it and then mount it again The following are possible causes The CPU ha...

Страница 327: ...displays no error message If an error message is displayed write it down and check it in the error message list on page 7 4 Removing CPU Model with Air cooling Kit Removal of a CPU model with air coo...

Страница 328: ...he power cords 3 Remove the CPU IO module referring to page 8 11 4 Remove the two screws securing the cooling fan unit remove the cable and then remove the cooling fan unit Cooling fan unit 5 Check to...

Страница 329: ...ck the pin marks of the CPU and the socket and insert the CPU correctly 10 After pressing the CPU softly against the socket return the socket holder back to its original place 11 Return the socket lev...

Страница 330: ...oling fan unit with two screws IMPORTANT When mounting the water cooling fan unit avoid catching or damaging the tube of the water cooling kit 16 Install the CPU IO module referring to page 8 13 17 Co...

Страница 331: ...to replace a failed CPU 1 Use Data Viewer of ESMPRO Manager to identify the failed CPU 2 Remove the CPU IO module referring to page 8 11 3 Replace the CPU 4 Install the CPU IO module referring to page...

Страница 332: ...ss temporally stops when starting the server POST The server may be in such a state when our logo screen is displayed and the start up process is stopped Press ESC to delete the logo screen and check...

Страница 333: ...talled to the CPU IO module as a standard with two screws PCI rear bracket 3 Remove the blank cover for LAN connector of ft Remote Management Card Grab the top and bottom of the blank cover to unlock...

Страница 334: ...he card remove the card once and install it again Be careful since the card gets damaged if you press it too hard TIPS If PCI board is removed in the first step remount it referring to page 8 32 8 Ins...

Страница 335: ...PCI 2 for R620 LR PCI 1 cannot be mounted on R620 LR Note the following to install or replace PCI board To make a dual PCI board configuration install the same type of board i e having the same specif...

Страница 336: ...stall a PCI board and remove the connector cap IMPORTANT Carefully keep the removed connector cap 3 Remove the PCI bracket by loosening the screw and remove the slot cover of an expansion slot Bracket...

Страница 337: ...the power by pressing the POWER switch of installed CPU IO module Removing PCI Board Removal of PCI board card follows the reverse procedure of the installation and installs the expansion slot cover R...

Страница 338: ...other connector is used it may not be removed easily List of slots to install optional PCI boards Refer to List of option PCI boards and installable slots on page 8 31 Driver installation procedure TI...

Страница 339: ...ocated at CD ROM_drive HAS W2K3 HASSETUP SCSI_folder If the pop up window for confirming to overwrite a file appears click Yes and continue the installation 3 After one minute remove the CD ROM and sh...

Страница 340: ...all a Fibre Channel board set and then start the system 2 Start Device Manager from Start Program Administrative Tool Computer Management and check if Emulex LP1050 Fibre Channel Host Adapter appear u...

Страница 341: ...rs as many as installed IMPORTANT Install Fibre Channel boards after completing the OS installation They are used in a pair or in a set of four Mount each controller on the slot of the same position o...

Страница 342: ...6 The user area is reduced to a half of the physical capacity due to software mirroring Auxiliary input device CD ROM standard ATAPI interface 1 Load on tray type x24 speed 5 25 inch None File bay 3 5...

Страница 343: ...300 GB 6 The user area is reduced to a half of the physical capacity due to software mirroring Auxiliary input device CD ROM standard ATAPI interface 1 Load on tray type x24 speed 5 25 inch None File...

Страница 344: ...00 0000061F 00000A79 00000A79 00000CA2 00000CA5 00000CF8 00000CFF 0000FE00 0000FE20 DMA controller Programmable interruption controller Motherboard resource System timer Motherboard resource Motherboa...

Страница 345: ...This page is deliberately left empty...

Страница 346: ......

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