8. The Moneris Gift & Loyalty Programs
8.5.2
Gift or Loyalty Card Transaction With a Balance Due
Gift card purchases, activations, and reloads can be paid for with more than one payment type to cover
transactions where there is a balance due. For example, if the total amount due is $50 and a gift card has only
$30 remaining on it, the balance due of $20 can be paid for with cash.
Note: When tipping is enabled for Gift & Loyalty and the Gift & Loyalty application
starts the Debit & Credit application to pay a balance due, the tip prompt will
not reappear for the debit/credit transaction.
When the terminal displays the "Balance Due $###.##" message followed by the "Press OK key"
prompt:
1.
Press the green
OK
key.
The "Select Payment For Balance Due" prompt appears.
2.
Use the function keys to select the payment type:
•
For payment by debit or credit card, select
DbCr
.
•
For payment by gift card, select
Gift
.
•
For payment by cash, select
Cash
.
The terminal displays "Approved" or "Tear Receipt" and prints the Cardholder copy of the receipt then
displays the "Press OK key" prompt.
3.
Press the green
OK
key to print the Merchant copy of the receipt.
4.
If you selected:
•
DbCr:
(debit or credit) beginning at the "Amount: $0.00"
prompt.
•
Gift:
The terminal begins a
transaction beginning at the "Total Amount: $0.00"
prompt.
•
Cash:
The transaction is complete.
The transaction is completed when the balance due is $0.
8.5.3
Voiding a Gift or Loyalty Transaction
Follow the procedure below to void a gift or loyalty card transaction.
IMPORTANT: This transaction must be performed in the same batch and for the same amount as
the original transaction.
To void a Gift & Loyalty transaction:
1.
, select
GIFT & LOYALTY
.
The message "Activating App..." is displayed, then the GIFT & LOYALTY transactions menu appears.
2.
Select
Void
.
The "Password:" prompt appears.
3.
Key in the manager password and press the green
OK
key.
The "Swipe or Enter Card" prompt appears.
4.
Swipe the gift or loyalty card.
•
If the "Enter CVC" prompt appears, key in the CVC number and press the green
OK
key.
•
If the "Clerk ID" prompt appears, key the clerk ID and press the green
OK
key.
142
Moneris Vx810 Duet Operating Manual
