Moneris vx810 duet, Руководство по эксплуатации

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5. Financial Transactions
3. Press the green OK key.
The terminal then displays "Prt Cust Cpy".
4. Select Yes to print a cardholder copy of the Balance Inquiry receipt . Hand the receipt to the cardholder.
Note: The balance inquiry is intended to be seen only by the cardholder.
OR
Select
No .
The terminal returns to the transactions menu.
Note: For balance inquiry, only one receipt copy (Cardholder copy) is printed,
regardless of the number of copies that have been configured to print. If the
receipt does not print the first time, repeat steps 1 - 4 again (perform another
Balance Inquiry).
5.11.8 Cancelling Partial Approval Transactions
A Partial Approval transaction can be cancelled on the terminal or, if an external PINpad is attached, from the
PINpad. A cancelled Partial Approval transaction does not impact the value stored on the pre-paid credit card.
Cancelling a Partial Approval on the Terminal
The cardholder has the ability to cancel a Partial Approval transaction on the terminal. During the transaction,
the merchant passes the terminal to the cardholder. It is at this point that the transaction can be cancelled.
To cancel a Partial Approval transaction on the terminal:
1. At the "Partial Appr $###.## Yes No" prompt, select No or press the red CANC/ANNUL key.
The terminal displays "Amount Error" then "TRANS CANCELLED Return to Clerk"
2. The terminal prints a merchant and cardholder receipt that displays "PARTIAL APPR CANCELLED" and
returns to the transactions menu.
Cancelling a Partial Approval on the External PINpad
The cardholder has the ability to cancel a Partial Approval transaction on the external PINpad. During the
transaction, the PINpad requires cardholder input to acknowledge the Partial Approval. It is at this point the
transaction can be cancelled. The rest of the time, the keypad will not accept input because it is waiting on
merchant input on the terminal.
To cancel a Partial Approval transaction on the external PINpad:
1. At the "Partial Appr $###.## Yes No" prompt, press the red CANC/ANNUL key.
The PINpad displays "CANCELLED" then "TRANS CANCELLED"
2. Press the green OK key on the terminal.
The Merchant and Customer copies of the cancellation receipts print and the terminal returns to the
transactions menu.
OR
1. At the "Partial Appr $###.## Yes No" prompt, press the red CANC/ANNUL key.
The terminal and PINpad display "NOT COMPLETED".
2. The terminal prints a merchant and cardholder receipt that displays "PARTIAL APPR CANCELLED" and
returns to the transactions menu.
108 Moneris Vx810 Duet Operating Manual