Moneris vx810 duet, Руководство по эксплуатации

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5. Financial Transactions
Scenario 3 - Partial Approval Full Refund
In this scenario, the cardholder has changed their mind and returned their purchase (using the Purchase example
above) for a full refund.
Part
Total Transaction
Amount to be
Refunded
Card One Type and
Payment Amount
Card Two Type
and Payment
Amount Card Three Type
and Payment
Amount Moneris Loyalty
Card - Points
Refunded
A $75.00
Pre-paid Credit
Card: -$25 Credit Card: -
$50
N/A - 75
B $75.00
Pre-paid Credit
Card: -$25
Pre-paid
Credit Card: -
$35
Debit Card: -
$15
N/A
Unlike a regular Purchase Refund transaction (which requires a single card being refunded for a single amount),
the Partial Approval Refund may require one refund for each card used in the transaction (based on the
cardholder's requirements). For Part A, two credit card refunds were performed. Once the transaction is
completely refunded, a separate
Loyalty Refund will also be required. Part B required three separate refunds to
correct the transaction.
Scenario 4 - Partial Approval Partial Refund
In this scenario, the cardholder has changed their mind about one of the pre-paid credit cards used, and returned
a portion of their purchase (using the
Purchase example above) for a refund onto the pre-paid credit card.
Part
Total Amount of
Pre-paid card to be
Refunded
Card One Type and
Payment Amount
A $25.00
Pre-paid Credit
Card: -$25
B $35.00
Pre-paid Credit
Card: -$35
Unlike a regular Purchase Refund transaction (which requires a single card being refunded for a single amount),
the Partial Approval Refund may require one refund for each card used in the transaction (based on the
cardholder's requirements). For Parts A & B, one pre-paid credit card refund was performed. The rest of the
transaction remained intact.
5.11.7 Performing Balance Inquiries on Pre-paid Credit Cards
From the transactions menu:
1. Scroll down and select Balance Inq .
If the "Password:" prompt appears, key in the manager password and press the green OK key.
The "Swipe, Tap or Insert Card:" prompt appears.
2. Swipe the pre-paid credit card on the terminal. The card will be queried for its available balance.
When the transaction completes, the terminal (or external PINpad, if equipped) displays "Balance:
$###.##".
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