5. Financial Transactions
•
If prompted for an Invoice Number ("Invoice Id:"), see
Entering an Invoice Number
.
•
If prompted for Tip Entry, see
Entering a Tip Amount
.
•
If prompted for a password during manual card entry, see
Password Protection on Manual Card Entry
•
If prompted for a Cashback amount ("Cashback?"), see
Entering a Cashback Amount
.
12.
Process receipts (see
5.11.3
Partial Approval Correction (Void)
This transaction is used only when a
or a
transaction was
entered incorrectly and needs to be cancelled.
Note: The correction MUST be processed for the amount of each partial approval within
transaction, and it must be performed in the same
batch as the original transaction. For example, if the overall transaction was
$57.75 and two pre-paid credit cards were used for $25 each, then you would
need to perform three Purchase Voids; two for $25 each and a third for the
remaining $7.75. See the "
Partial Approval Transaction Scenarios
" topic for
more information.
To process a Correction:
1.
, select
DEBIT & CREDIT
.
The message "Activating App..." appears followed by the
2.
To begin the transaction, select
Correction
.
If the "Password:" prompt appears, key in the
OK
key.
•
If prompted for a Clerk ID ("Clerk Id:"), see
Entering the Clerk ID
.
The "Correct Last" prompt appears.
3.
Choose one of the following:
•
To correct the last transaction performed on the terminal:
a.
Select
Yes
.
b.
Select
Yes
again to confirm the displayed transaction is the one you want to correct.
OR
•
To correct a
different
transaction:
a.
Select
No
.
The "Retrieve By" prompt appears.
o
To retrieve the transaction by Sequence Number:
i.
Select
Seq#
. The "Seq Number" prompt appears.
ii.
Key in the 6-digit Sequence Number printed on the original receipt and press the green
OK
key (see
Finding Sequence and Orig Auth Numbers
OR
o
To retrieve the transaction by card number:
i.
Select
Acct#
. The "Last 4 digits:" prompt appears.
ii.
Key in the last 4 digits of the card number and press the green
OK
key.
b.
Select
Yes
to confirm the displayed transaction is the one you want to correct.
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Moneris Vx810 Duet Operating Manual