8. The Moneris Gift & Loyalty Programs
o
If "Excess Tip" appears, the tip amount added exceeds the maximum allowed value. Use the
yellow
CORR
key to remove the amount, and then re-enter a lower tip.
o
If the "Invoice Number" prompt appears, you must key in the invoice number, press the green
OK
key, and then return the terminal to the customer.
The "Accept Total?" prompt appears.
OR
•
The customer selects
No Tip
(selection is available only if the
terminal) and the transaction continues with no tip added.
The "Accept Total?" prompt appears.
4.
Click
Yes
to accept the total.
The terminal displays "Approved" for 20 seconds, or until you press the green
OK
key, and then prints the
Cardholder copy of the receipt.
•
If the terminal displays "Balance Due $###.##", follow the
Gift or Loyalty Card Transaction With a
instructions to complete the transaction.
The "Press OK key" prompt appears.
5.
Press the green
OK
key to print the Merchant copy of the receipt and return to the GIFT & LOYALTY
transactions menu.
8.2.3
Deactivate a Moneris Gift Card
Follow the procedure below to deactivate a Moneris gift card.
IMPORTANT: Once the gift card is deactivated, it can never be used again.
To deactivate a Moneris gift card:
1.
, select
GIFT & LOYALTY
.
The message "Activating App..." is displayed, then the GIFT & LOYALTY transactions menu appears.
2.
Select
Deactivate
.
The "Swipe or Enter Card" prompt appears.
3.
Swipe the gift card OR key in the gift card number.
The terminal displays the last four digits of the card number then the "Enter CVC" prompt appears.
4.
Key in the CVC number and press the green
OK
key.
•
If the "Clerk ID" prompt appears, key in the clerk ID and press the green
OK
key.
•
If prompted, key in the additional transaction information and press the green
OK
key.
•
If the "Invoice Number" prompt appears, key in the Invoice number and press the green
OK
key.
The terminal displays "Approved" and prints the Cardholder copy of the receipt then displays "Press OK
key".
5.
Press the green
OK
key to print the Merchant copy of the receipt.
The "Transfer Balance to New Card?" prompt appears.
6.
Choose one of the following:
•
To move the remaining balance to a new gift card:
a.
Select
Yes
.
b.
instructions using the new gift card.
132
Moneris Vx810 Duet Operating Manual
