8. The Moneris Gift & Loyalty Programs
o
If the "Invoice Number" prompt appears, you must key in the invoice number, press the green
OK
key, and then return the terminal to the customer.
The "Accept Total?" prompt appears.
OR
•
The customer presses the green
OK
key without keying in a tip amount and the transaction continues
with no tip added.
o
If the "Invoice Number" prompt appears, you must key in the invoice number, press the green
OK
key, and then return the terminal to the customer.
The "Accept Total?" prompt appears.
4.
Click
Yes
to accept the total.
The terminal displays "Approved" for 20 seconds, or until you press the green
OK
key, and then prints the
Cardholder copy of the receipt.
•
If the terminal displays "Balance Due $###.##", follow the
Gift or Loyalty Card Transaction With a
instructions to complete the transaction.
The "Press OK key" prompt appears.
5.
Press the green
OK
key to print the merchant copy of the receipt and return to the GIFT & LOYALTY
transactions menu.
Enhanced Tip Processing
If
is enabled on the terminal, the customer is prompted as shown below to add a tip
amount on gift card purchases.
To enter a tip on a gift card purchase with Enhanced Tipping enabled:
1.
The "Tip Type:" prompt appears on the terminal.
2.
Pass the terminal to the customer, who will follow the prompts.
3.
The customer can do one of the following:
•
The customer selects
%.
o
If
Other
selection, the customer selects the
desired tip percentage OR selects
Other
, keys in a tip percentage and then presses the green
OK
key to continue the transaction with the tip added accordingly.
o
If no tip percentages have been configured on the terminal, the "Tip %:" prompt appears, and
the customer keys in a tip percentage and then presses the green
OK
key to continue the
transaction with the tip added.
o
If "Excess Tip" appears, the tip percentage added exceeds the maximum allowed. Use the
yellow
CORR
key to remove the value, and then re-enter a lower percentage.
o
If the "Invoice Number" prompt appears, you must key in the invoice number, press the green
OK
key, and then return the terminal to the customer.
The "Accept Total?" prompt appears.
OR
•
The customer selects $.
At the "Tip:" prompt, the customer keys in a tip amount and then presses the green
OK
key to continue
the transaction with the tip added.
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