Specifications
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Align the edges of the sheets on a level surface before insertion into the paper tray.
The paper tray should be kept clean for optimum printer performance.
Loading single-sided paper
Single-sided paper has a specially treated side, to improve print quality. These specially
prepared single-sided papers must be inserted into the paper tray with the treated (or print-
ready) side facing down. If you are using this type of paper, check that the paper tray is
loaded correctly. Incorrect loading is a common cause of mis-picking.
Paper jams due to paper curl
When printing heavy graphics, the speed of your Lomond printer may cause the paper to curl
in the output tray of your printer. This curl may cause a paper jam in the output tray. To
minimise the chance of this occurring:
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Use recommended paper types to minimise curl. Heavy graphics usually requires higher
quality paper.
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Remove the sheets from the output tray more often if curl is still a problem.
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Make sure the side access door is firmly closed.
Can no longer print to a networked printer
If you can no longer print to a networked printer, the most probable cause is that the IP
address of the printer cannot be reached by the printer driver.
See your Network Administrator to resolve the issue in accordance with your network’s
access and security policies.
Print options greyed out
If your networked printer has been installed to run as a Service from a print Server in your
organization, all the following features will be greyed out:
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My Print Settings.
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Custom Sizes.
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Custom Watermark.
These features require the user to have write access to the host system’s Windows Registry,
and this is generally not available to clients on Servers.
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