Specifications
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Cannot access Toolbox Home Page
If you have tried to access the Toolbox Home Page and failed, the most common reason is
that the printer is switched off.
To fix this problem switch the printer back on and try again.
If you are still having problems, and you are using a networked printer, contact support
personnel and inform them of the problem.
Toolbox links are not working
The Toolbox pages contain several hyperlinks, all of which require JavaScript to be enabled
on your default browser. Generally most Web browsers are set up with JavaScript enabled.
If you have linked to a Lomond printer as a service from a Windows 2003 or 2008 Server, and
you find you cannot jump to other Toolbox pages other than the Home Page, a likely cause is
that the Server has restricted access to JavaScript.
Contact support personnel and inform them of the problem.
Printer slows down between pages
Your Lomond printer will always print a page at its rated speed, from start of page to end of
page. If you see your printer slowing down between pages the most likely cause is slow
delivery of data to your printer.
For some documents your computer may not be able to generate the data stream quickly
enough to drive your Lomond printer at its rated speed. Some applications render documents
in such a way that even simple-looking documents may generate a large amount of data. Low-
end PCs may be particularly subject to this issue.
Similarly, delivering that data stream to your Lomond printer can require considerable
bandwidth, and a slow or overloaded network connection may give rise to similar symptoms.
If you are printing to a local Lomond printer, make sure it is connected via a USB 2.0 (Hi-speed)
connection.
