Phone Calls
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Important
:
Voicemail Password
– Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password, anyone who
has access to your phone is able to access your voicemail messages.
Voicemail Notification
There are several ways your phone alerts you to a new voicemail message.
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By sounding the assigned ringer type.
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By displaying within the Notifications area of the Status Bar when new unheard voicemail
messages are received.
Note
: When you are roaming off the Nationwide Sprint Network, you may not receive notification of
new voicemail messages. Sprint recommends that you periodically check your voicemail by dialing 1
+ area code + your wireless phone number. When your voicemail answers, tap
and enter your
password. Roaming rates apply when you access voicemail while roaming off the Nationwide Sprint
Network.
Note
: Your phone accepts messages even when it is turned off. However, your phone notifies you of
new messages only when it is turned on and you are in a Sprint service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional voicemail
or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Tap
>
>
Dial
tab (if necessary).
2. Touch and hold
. If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Use Visual Voicemail to Access Your Messages
1. Tap
>
>
Voicemail
.
2. Tap an entry to listen to the message.
Note
: You are charged for airtime minutes when you are accessing your voicemail from your
wireless phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, tap the pound key on the phone (
).
3. Enter your password.