Phone Calls
41
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone's screen is locked or your account is restricted.
Note
: When you place an emergency call, your phone automatically enters Emergency mode.
To call the 9-1-1 emergency number when the phone's screen is locked with a screen lock:
1. Touch and hold
for 2 seconds.
2. Tap
next to the 9-1-1 entry to place the call.
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see
Wake Up the Screen
.
2. Tap
>
.
3. Tap
.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-
1-1 emergency location services where available. When you place an emergency 9-1-1 call, the
GPS feature of your phone seeks information to calculate your approximate location. Depending on
several variables, including availability and access to satellite signals, it may take up to 30 seconds or
more to determine and report your approximate location.
Important
:
Always report your location to the 9-1-1 operator when placing an emergency
call.
Some designated emergency call takers, known as Public Safety Answering Points (PSAPs)
may not be equipped to receive GPS location information from your phone.
In-Call Options
Once you initiate a call, you will see these on-screen options.
n
Add call
to initiate a 3-way call.
n
End
to end the call.
n
Dialpad
to display the dialpad.
n
Bluetooth
(Only available when a Bluetooth headset is connected to your phone) to conduct the
call via the Bluetooth headset for hands-free conversation. For details about pairing the phone
with a Bluetooth headset, see
Pairing Bluetooth Devices
.
Note
: When using the Bluetooth headset during a call, the Ongoing Call notification icon is blue in
the Status Bar.
n
Mute
to mute the microphone during a call. The Mute button lights up to indicate the microphone
is muted. To unmute the microphone, tap
Mute
again.