Load management program
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Typical workflow: Generating Diagnostics information
If an error is observed at the KeContact M10 that cannot be resolved without help, the support engineer asks
for additional information about the KeContact M10 internals (log files or diagnostics information or both).
►
Press the
[Service]
button
in the toolbar at the bottom of the screen.
►
If the support engineer has asked for diagnostics information, press the menu button
[Diagnos-
tics]
at the left side of the screen. The diagnostics screen appears.
►
Generate a new diagnostics information archive by pressing the
[New]
button. The generation of
the archive will take some time.
When the archive has been generated, select it and press the
[Download]
button. A dialogue box
appears where a storage location for the archive can be entered. This location must be accessi-
ble from the PC of the operator using the Web interface of the KeContact M10.
►
Return to the home screen by clicking on the
[HOME]
button
.
6.9.6 Digital Certificates
Screen to provide an overview of all previously uploaded digital certificates.
Service menu
– Digital Certificates
Содержание KeContact Series
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