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aspersky Internet Security 6.0
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The web browser (e.g., Microsoft Internet Explorer) freezes or behaves
unexpectedly (for example, you cannot close the program window).
In 90% of cases, these indirect systems are caused by malfunctions in hardware
or software. Despite the fact that such symptoms rarely indicate infection, we
recommend that, upon detecting them, you run a complete scan of your
computer (see 5.2 on pg. 58) with the settings at the
recommended
level.
1.5. What to do if you suspect
infection
If you notice that your computer is behaving suspiciously…
1. Don’t panic! This is the golden rule: it could save you from losing
important data, and from a lot of needless worry.
2. Disconnect your computer from the Internet or local network, if it is on
one.
3. If the computer will not boot from the hard drive (the computer displays
an error message when you turn it on), try booting in safe mode or with
the emergency Microsoft Windows boot disk that you created when you
installed the operating system.
4. Before doing anything else, back up your work on removable storage
media (floppy, CD/DVD, flash drive, etc.).
5. Install Kaspersky Internet Security, if you have not done so already. See
section Chapter 3 on page 31.
6. Update threat signatures (see 5.6 on pg. 61). If possible, download the
updates off the Internet from a different, uninfected ,computer, for
instance at a friend’s, an Internet café, or work. It is better to use a
different computer since, when you connect an infected computer to the
Internet, there is a chance that the virus will send important information
to hackers or spread the virus to the addresses in your address book.
That is why if you suspect that your computer has a virus, you should
immediately disconnect from the Internet. You can also get threat
signature updates on floppy disk from Kaspersky Lab or its distributors
and update your signatures using the disk.
7. Select the security level recommended by the experts at Kaspersky
Lab.
8. Start a full computer scan (see 5.2 on pg. 58)
.
