
Goodrive350-19 series VFD for crane
Troubleshooting
-382-
Fault
code
Fault type
Possible cause
Solution
insertion port after power-off.
C3-Er
Communication
timeout of
expansion card at
card slot 3
There is no data transmission in
interface at card slot 3.
Confirm whether the expansion
card inserted can be supported;
Stabilize the expansion card
interfaces after power-off, and
check whether the fault persists at
next power-on.
Check whether the insertion port
is damaged. If yes, replace the
insertion port after power-off.
E-DP
PROFIBUS card
communication
timeout fault
There is no data transmission
between the communication
card and the upper computer
(or PLC).
Check whether the
communication card wiring is
loose or dropped.
E-NET
Ethernet card
communication
timeout fault
There is no data transmission
between the communication
card and the upper computer.
Check whether the
communication card wiring is
loose or dropped.
E-CAN
CANopen card
communication
timeout fault
There is no data transmission
between the communication
card and the upper computer
(or PLC).
Check whether the
communication card wiring is
loose or dropped.
E-PN
PROFINET card
communication
timeout fault
There is no data transmission
between the communication
card and the upper computer
(or PLC).
Check whether the
communication card wiring is
loose or dropped.
E-CAT
EtherCAT card
communication
timeout fault
There is no data transmission
between the communication
card and the upper computer
(or PLC).
Check whether the
communication card wiring is
loose or dropped.
E-BAC
BACNet card
communication
timeout fault
There is no data transmission
between the communication
card and the upper computer
(or PLC).
Check whether the
communication card wiring is
loose or dropped.
E-DEV
DeviceNet card
communication
timeout fault
There is no data transmission
between the communication
card and the upper computer
(or PLC).
Check whether the
communication card wiring is
loose or dropped.