EasyMatch QC User’s Manual Version 2.1
Software Messages
C-1
APPENDIX C
Software Messages
Occasionally you may receive an error or warning message on your computer screen. A message can
help you determine if you have a setup, instrument, or software problem. This appendix lists some of
the more prevalent messages for EasyMatch QC. If any error message is displayed which is not
described in this chapter, it may be a Windows message. Refer to your Windows User’s Guide for a
possible explanation. Contact HunterLab Technical Support if the error message cannot be found or the
problem persists. Please read “When You Need Assistance,” page 12-6, prior to telephoning HunterLab.
Message Text
Meaning
Possible Solution(s)
An error occurred
during the move data
process.
This message indicates that one or
more files are not registering in the
system (Windows) registry during
the installation process. This
generally occurs when you are
attempting to install while logged
into Windows using an account that
does not have administrator
privileges.
Cancel the installation and log into
Windows using an administrator account,
then perform the installation.
Cannot execute the
application due to
Invalid license.
Please contact
HunterLab.
You are attempting to open
EasyMatch QC with a defective
hardware key connected to your
computer.
Obtain a new key from HunterLab.
Did not receive a
status message from
the sensor.
The sensor is not responding to the
software’s attempt to connect to it.
Follow the instructions on the screen
below the message to check the status of
the sensor and its connections. If you are
connecting to a MiniScan EZ, confirm
that the instrument is turned on. If you
are connecting to an UltraScan PRO or
UltraScan VIS using a USB cable, also
consider whether the FTDI USB-to-serial
adapter is installed properly. If, after
checking and attempting to connect
again, this message is still received,
contact HunterLab concerning instrument
service.
Содержание EasyMatch QC
Страница 11: ...Part I Software Overview...
Страница 105: ...EasyMatch QC User s Manual Version 2 1 2 50 Lessons...
Страница 112: ...Part II Software Menu Commands...
Страница 140: ...EasyMatch QC User s Manual Version 2 1 3 28 The File Menu...
Страница 150: ...EasyMatch QC User s Manual Version 2 1 3 38 The File Menu...
Страница 156: ...EasyMatch QC User s Manual Version 2 1 5 2 The View Menu Toolbar is not displayed...
Страница 227: ...Part III Instruments...
Страница 290: ...Part IV Reference...
Страница 325: ...EasyMatch QC User s Manual Version 2 1 Measurement Values A 35...