Troubleshooting
Diagnostic Steps
If the server does not power up, or powers up but does not complete POST, answer the
questions in Table 5-1 to determine appropriate actions based on the symptoms observed. The
flow of questions reflects the usual flow of events during a power-on sequence.
According to the answers you give, you will be directed to an appropriate secondary table in
this section. The table outlines possible reasons for the problem, options available to assist in
diagnosis, possible solutions, and references to other sources of information.
Table 5-1: Diagnostic Steps
Question Action
Question 1:
Is the system power button LED off?
If no, continue to question 2.
If yes, refer to Table 5-2.
Question 2:
Is the system power button LED illuminated
green?
If yes, continue to question 3.
If no, refer to Table 5-3.
Question 3:
Is the external health LED illuminated green?
If yes, continue to question 4.
If no, refer to Table 5-4.
Question 4:
Is the internal health LED illuminated green?
If yes, continue to question 5.
If no, refer to Table 5-5.
Question 5:
Is the monitor displaying information?
If yes, use the POST messages for further
diagnosis. Refer to Table 5-6 for details.
If no, refer to Table 5-6.
HP ProLiant ML570 Generation 2 Server Maintenance and Service Guide
5-3
Содержание ProLiant ML570 Generation 2
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