NOTE:
In the table which follows, the Unit Identifier (UID)/locator LED has not been included,
because it is not used directly for troubleshooting rx2660 servers. However, indirectly, it can
provide useful system information. When the UID is blue, this is an indication that the BMC is
working.
Similarly, the INIT Button, which is a momentary switch with pinhole access, that is used to
cause a system INIT or Transfer of Control (ToC), is not discussed in the following tables either.
It basically is like a system reset, preserving the entire memory image, so that you can obtain a
crash dump and receive OS error information. This button can be used to recover a hung system,
and to obtain information useful for debugging -- it is less harsh than a power reset.
NOTE:
In
Table 5-2
, LED states indicating error conditions are provided in uppercase (for
example, “FLASHING AMBER”).
Table 5-2 Front Panel LED States
Basic Low End Troubleshooting
Table Step Number
System Power
External Health
Internal Health
System Health
1 in Table 5-3
Off
Off
Off
Off
2a in Table 5-3
STEADY AMBER
Off
Off
Off
2b/2c in Table 5-3
Steady green
FLASHING
AMBER
Off or steady green
FLASHING
AMBER OR RED
8b in Table 5-4
Steady green
Steady green
FLASHING AMBER
Off
3a/3b in Table 5-3
Steady green
Steady green
FLASHING AMBER
FLASHING
AMBER OR RED
4a, 4b, 4c, and 4d in Table 5-3
Steady green
Steady green
Steady green
Off
8a in Table 5-4
Steady green
Steady green
Steady green
Steady green/off
5, 6, and 7 in Tables 5-3 and 5-4
Steady green
Steady green
Steady green
Steady green
Table 5-3 Basic Low End Troubleshooting
Action
Condition
Step
Nothing is logged for this condition. 1. For new
server installations, review the install procedures.
Server appears “dead” -- no front panel LEDs are
on, and no fans are running.
1
2. Verify that the power cord(s) are connected to
both the power supplies and to the ac
receptacle(s). 3. Verify that ac power, at the
proper ac voltage levels, is available to the
receptacle(s). 4. Check the front panel connector
and the cable to the rest of the system. 5. If the
integrated power button LED on front panel
remains off, then re-seat the power supplies,
replace the power cords, and replace the bulk
power supplies, in that order (See
“Power
Subsystem ” (page 130)
for more details).
The preceding problem is fixed when the front
panel LED states are as follows: system health is
off; internal health is off; external health is off;
and power is steady amber.
A fatal fault has been detected and logged,
attempting to power on the server (system health
Server does not power on after front panel power
button is momentarily pressed (less than four
seconds). NOTE: This step assumes BMC is running
2a
is off, internal health is off, external health is off,
and power is steady amber). 1. Examine each
power supply LED -- if not solid green, then
replace power supply (see
“Power Subsystem ”
(page 130)
for more details). 2. Examine the iLO
Methodology
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