Microsoft Mail link icon does not appear.
The Microsoft Mail link requires the file MAPI.DLL. Check the
following items to verify this file is in the correct place:
•
Make sure that the path to this file, which is usually C:\MSMAIL, is
included in the path statement in your AUTOEXEC.BAT file.
•
The WIN.INI file must include the line
MAPI=1
in the
[Mail]
section.
N o t e
Installing Novell GroupWise will overwrite MAPI.DLL, making
Microsoft Mail unavailable.
WordPerfect Office link icon does not appear.
To correct this problem, perform the following steps:
1
Make sure that the file WPC.INI in your Windows directory contains the
line
WPOF=<path>\ofwin.exe
(where
<path>
represents the
location of OFWIN.EXE) in the
[AppServer]
section.
2
Make sure that the file WIN.EXE is in the specified path. If it is not,
check with your network or system administrator.
N o t e
If Novell GroupWise has been installed, the WordPerfect Office link will
disappear. Novell GroupWise is an upgrade to the WordPerfect Office.
Da Vinci eMAIL link icon does not appear.
To correct this problem, perform the following steps:
1
From the Edit menu, choose Preferences. The PaperPort Preferences
dialog box appears.
2
Click the Da Vinci icon in the Category area.
3
Type the path for the Da Vinci EMAINWIN.EXE file.
4
Run Da Vinci eMAIL at least once on your computer before running the
PaperPort software so that the link icon appears.
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Troubleshooting and Error Messages
7-13
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