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Understanding and addressing operational issues
Problem
Possible Cause
Action
There is an active
temperature alarm,
but the incubator does
not meet a high or low
temperature condition.
The monitor is not
calibrated (applies to
i.Series models only).
►
Confirm that the upper temperature probe
is reading within the appropriate tolerance
for your organization. Calibrate the probe
if necessary. For more information and
instructions, see Section 7.7, “Calibrating
temperature readings on the i.Center.”
A high or low
temperature alarm
activated, but the
temperature recorded
at activation does
not match the alarm
setpoint.
The monitor is not
calibrated (applies to
i.Series models only).
►
Confirm that the upper temperature probe
is reading within the appropriate tolerance
for your organization. Calibrate the probe
if necessary. For more information and
instructions, see Section 7.7, “Calibrating
temperature readings on the i.Center.”
The temperature
changed slightly around
the time of activation.
►
No action needed.
The incubator is not
receiving AC power, but
the power failure alarm
is not active.
The alarm setpoint was
changed (applies to
i.Series models only).
►
Check the current setpoints for the alarms.
Change the setpoints if necessary. For more
information and instructions, see Section 4.4.2,
“Changing the setpoints for the door open and
power failure alarms.”
A component is faulty or
internal connections are
loose.
►
Contact a qualified service technician.
The condenser alarm
is active (applies to
i.Series models only).
The compressor is
overheating due to lack
of airflow.
►
Check the condenser grill. Clean it if
necessary. For instructions, see Section 7.3.1,
“Cleaning the condenser grill.”
►
Confirm that the incubator is placed
appropriately. For more information, see Section
3.3, “Selecting an appropriate location.”
The condenser alarm
setpoint is too low.
►
Confirm that the alarm setpoint is set at the
appropriate value. For more information, see
Section 4.2, “Viewing current settings.”
The refrigerant level is
too low.
►
Contact a qualified service technician.
A component is faulty or
internal connections are
loose.
►
Contact a qualified service technician.
The condenser probe is
not calibrated.
►
Contact a qualified service technician.
