CARESCAPE Monitor B850
146
2106778-001
11.5.5 Acquisition module problems
Problem: an acquisition module does not work with the patient monitor.
Locate first whether the problem is in the patient monitor or in the acquisition module:
1.
Connect another, similar, known good module to the suspect patient monitor and check if
the module works normally:
“Yes” => The suspect module is most likely faulty. Refer to Module Frames and
Modules Service Manual for troubleshooting instructions.
“No” => The problem is most likely in the patient monitor. Continue troubleshooting
the problem according to the related troubleshooting chart below.
OR
Connect the suspect acquisition module to another, similar, known good patient monitor and
check if the module works normally:
“Yes” => The problem is most likely in the patient monitor. Continue troubleshooting
the problem according to the related troubleshooting chart below.
“No” => The suspect module is most likely faulty. Refer to Module Frames and
Modules Service Manual for troubleshooting instructions.
Unable to view a certain feature
although the license is enabled.
The software package in use
does not include the feature in
question. (For example,
Anesthetic agent measurement
is not supported by ICU software
package).
1. Log in to
Webmin > Configuration >
Licenses >Software Package.
2. Select the correct option and select
Activate
.
Unable to upload a license file.
- The license file is corrupted.
- The license file is for a patient
monitor with a different serial
number.
Log in to
Webmin > Configuration >
Licenses
.
- If you have printed license information,
select
Software Package
and
Host
Licensing
.
- If you have a license file, select
Upload
License
.
The wrong software application
is displayed on the patient
monitor.
The wrong software application
is activated for the device.
1. To view the software package that is
currently activated, Log in to
Webmin
> Configuration >Licenses > Host
Licensing
.
2. Make sure that the desired software
application is displayed under
Currently Active Software Package
.
3. If you need to activate a different
software package, access
Configuration > Licenses > Software
Package
.
4. Select the correct option and select
Activate
.
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