149
6.4 Before Contacting a Service Provider
6
SOL
V
ING COMMON PR
OBLEMS
■
Error Descriptions
Problem at the time of PC connection.
Document feeding trouble
Imaging quality trouble
Others
Items to check
Findings
OS (Windows) type
Displayed error message
Interface (example)
SCSI
interface
Interface controller
(example) Adaptec SCSI Card 2940Au
Items to check
Findings
Document type
Main purpose of use
Last cleaning date
Last consumable replacement date
Operator panel status at trouble
Items to check
Findings
Type and version of scanner driver
Interface controller
(example) Adaptec SCSI Card 2940Au
OS (Windows) type
Application software
(example) ScanAll21, Acrobat
Items to check
Findings
Can you send both the original document and the
generated image by E-mail or fax?
Содержание NSS8 and NSS12
Страница 2: ......
Страница 20: ...xviii ...
Страница 114: ...94 3 9 Multi Image Output 6 Click the Scan button to scan the document ...
Страница 117: ...97 3 10 Color monochrome Auto Detection 3 SCANNING VARIOUS TYPES OF DOC 5 Click the Scan button to scan the document ...
Страница 118: ...98 3 10 Color monochrome Auto Detection ...
Страница 134: ...114 4 5 Cleaning the Transport path and the sensors ...
Страница 184: ...164 7 8 Scanning Mixed Documents ...
Страница 214: ...194 8 17 Timeout for Manual Feeding ...
Страница 225: ...205 10 3 Dimensions 10 SCANNER SPECIFICATIONS 10 3 Dimensions unit mm ...
Страница 226: ...206 10 3 Dimensions ...
Страница 229: ...IN 3 ...