15 Problem Solving
492
P
roblem S
o
lv
ing
15
021-515
021-516
[Cause] The settings of the machine on the EP server is incorrect.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. Execute the operation again. If
the error still is not resolved, contact our Customer Support Center.
021-517
021-518
021-519
[Cause] An error occurred while connecting to EP system via the Internet.
[Remedy] Wait for a while, and then execute the operation again. If the error still is
not resolved, contact our Customer Support Center.
021-520
021-521
021-522
[Cause] An error occurred while connecting to EP system via the Internet.
[Remedy] Check the followings:
z
LAN cable connection
z
DNS server address setting
z
The default gateway setting
z
The subnet mask setting
Check the following for BB-Direct configuration:
z
EP proxy server setting
If the error still is not resolved after checking the above settings, there
may be a network failure the DNS server failure. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact
our Customer Support Center.
021-523
[Cause] An error occurred while communicating with the EP server.
[Remedy] Enable the SOAP port, switch off the machine power, make sure that the
touch screen is blank, and then switch on the machine power. If the
error still is not resolved, contact our Customer Support Center.
021-524
021-525
021-526
021-527
021-528
[Cause] An error occurred while communicating with the EP server.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
021-529
[Cause] The machine attempted to upgrade the software of EP system via the
Internet, but the latest software version is already installed.
[Remedy] Contact our Customer Support Center.
021-530
021-531
[Cause] An error occurred while connecting to EP system via the Internet.
[Remedy] Wait for a while, and then execute the operation again. If the error still is
not resolved, contact our Customer Support Center.
021-532
021-533
021-534
021-535
[Cause] The machine attempted to upgrade the software of EP system via the
Internet, but the software upgrade failed.
[Remedy] Contact our Customer Support Center.
021-536
[Cause] The machine attempted to upgrade the software of EP system via the
Internet, but the software upgrade failed.
[Remedy] Reboot the machine and update the software to the latest version. (The
machine automatically reboots again.) Then, execute the operation
again.
Error Code
Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Содержание apeosport-IV 6080
Страница 1: ...ApeosPort IV 7080 ApeosPort IV 6080 DocuCentre IV 7080 DocuCentre IV 6080...
Страница 14: ...14...
Страница 102: ...4 Machine Status 102 Machine Status 4...
Страница 266: ...5 Tools 266 Tools 5...
Страница 294: ...7 Printer Environment Settings 294 Printer Environment Settings 7...
Страница 326: ...9 Scanner Environment Settings 326 Scanner Environment Settings 9...
Страница 334: ...10 Using IP Fax SIP 334 Using IP Fax SIP 10...
Страница 346: ...12 Using the Server Fax Service 346 Using the Server Fax Service 12...
Страница 364: ...13 Encryption and Digital Signature Settings 364 Encryption and Digital Signature Settings 13...
Страница 402: ...14 Authentication and Accounting Features 402 Authentication and Accounting Features 14...
Страница 580: ...15 Problem Solving 580 Problem Solving 15...