15 Problem Solving
474
P
roblem S
o
lv
ing
15
016-795
016-796
016-797
[Cause] An error occurred when reading the data on the media.
[Remedy] On a computer, confirm the content recorded on the media.
016-798
[Cause] Unable to print a document because the hard disk is not installed.
[Remedy] Install the hard disk, and try printing again.
Contact our Customer Support Center.
016-799
[Cause] An invalid print parameter is included in the print data of the application,
or the print data and the Print Setup settings may not match.
[Remedy] Check the print data of the application and the Print Setup settings, and
try printing again.
017-700
[Cause] ThinPrint.Engine connection timed out.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-701
[Cause] An error occurred while connecting to ThinPrint.Engine.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-702
[Cause] The data sent to ThinPrint.Engine is invalid.
[Remedy] Confirm the connection to the ThinPrint.Engine.
017-703
[Cause] The print data sent from ThinPrint.Engine exceeded the maximum size
of the machine.
[Remedy] Split the job, and try printing again.
017-704
[Cause] An internal error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. Send the job again.
017-705
017-706
017-707
017-708
[Cause] ThinPrint.Engine SSL authentication error.
[Remedy] Check the server certificate information (expiry date and address) that is
registered to ThinPrint.Engine.
017-709
[Cause] An SSL communication error occurred between ThinPrint.Engine and
the machine.
[Remedy] Check the settings of the machine.
017-713
[Cause] The SMTP server does not support STARTTLS.
[Remedy] Change SSL/TLS communication setting to other than [STARTTLS].
017-714
[Cause] SSL connection to the SMTP server failed.
[Remedy] Confirm whether the SMTP server supports SSL connection. If the
server supports it, check the port number of the SMTP server. If the
error still is not resolved, contact our Customer Support Center.
017-715
[Cause] SMTP server SSL server authentication error. The server certificate is
invalid.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid
this error by setting [SMTP-SSL/TLS Communication] in [SSL/TLS
Settings] to [Disabled], however the validity of the server cannot be
warranted.
017-716
[Cause] SMTP server SSL server authentication error. It is before the valid
period of the server certificate.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid
this error by setting [SMTP-SSL/TLS Communication] in [SSL/TLS
Settings] to [Disabled], however the validity of the server cannot be
warranted.
Error Code
Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Содержание apeosport-IV 6080
Страница 1: ...ApeosPort IV 7080 ApeosPort IV 6080 DocuCentre IV 7080 DocuCentre IV 6080...
Страница 14: ...14...
Страница 102: ...4 Machine Status 102 Machine Status 4...
Страница 266: ...5 Tools 266 Tools 5...
Страница 294: ...7 Printer Environment Settings 294 Printer Environment Settings 7...
Страница 326: ...9 Scanner Environment Settings 326 Scanner Environment Settings 9...
Страница 334: ...10 Using IP Fax SIP 334 Using IP Fax SIP 10...
Страница 346: ...12 Using the Server Fax Service 346 Using the Server Fax Service 12...
Страница 364: ...13 Encryption and Digital Signature Settings 364 Encryption and Digital Signature Settings 13...
Страница 402: ...14 Authentication and Accounting Features 402 Authentication and Accounting Features 14...
Страница 580: ...15 Problem Solving 580 Problem Solving 15...