Error Code
491
Pr
o
b
lem S
o
lving
15
021-504
[Cause] An error occurred while connecting to EP system via the Internet.
[Remedy] Check the followings:
z
LAN cable connection
z
DNS server address setting
z
The default gateway setting
z
The subnet mask setting
If the error still is not resolved after checking the above settings, there
may be a network failure or the proxy server settings may be changed or
failed. Consult your system administrator.
If the network works normally but the error still is not resolved, contact
our Customer Support Center.
021-505
[Cause] The SSL/TLS communication with the EP server failed.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
021-506
[Cause] The SSL Certificate for the EP server is incorrect.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
021-507
[Cause] An error occurred while connecting to EP system via the Internet.
[Remedy] Check the followings:
z
The login user of the EP proxy server
z
The password of the EP proxy server
If the error still is not resolved after checking the above settings, there
may be a network failure or the proxy server settings may be changed or
failed. Consult your system administrator.
If the network works normally but the error still is not resolved, contact
our Customer Support Center.
021-508
[Cause] An error occurred while connecting to EP system via the Internet.
[Remedy] Check the followings:
z
LAN cable connection
z
DNS server address setting
z
The default gateway setting
z
The subnet mask setting
If the error still is not resolved after checking the above settings, there
may be a network failure or the proxy server settings may be changed or
failed. Consult your system administrator.
If the network works normally but the error still is not resolved, contact
our Customer Support Center.
021-509
[Cause] An error occurred while communicating with the EP server.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
021-510
[Cause] An error occurred while connecting to EP system via the Internet.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. Execute the operation again. If
the error still is not resolved, contact our Customer Support Center.
021-511
021-512
021-513
021-514
[Cause] The machine has already been specified with the EP server.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. Execute the operation again. If
the error still is not resolved, contact our Customer Support Center.
Error Code
Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Содержание apeosport-IV 6080
Страница 1: ...ApeosPort IV 7080 ApeosPort IV 6080 DocuCentre IV 7080 DocuCentre IV 6080...
Страница 14: ...14...
Страница 102: ...4 Machine Status 102 Machine Status 4...
Страница 266: ...5 Tools 266 Tools 5...
Страница 294: ...7 Printer Environment Settings 294 Printer Environment Settings 7...
Страница 326: ...9 Scanner Environment Settings 326 Scanner Environment Settings 9...
Страница 334: ...10 Using IP Fax SIP 334 Using IP Fax SIP 10...
Страница 346: ...12 Using the Server Fax Service 346 Using the Server Fax Service 12...
Страница 364: ...13 Encryption and Digital Signature Settings 364 Encryption and Digital Signature Settings 13...
Страница 402: ...14 Authentication and Accounting Features 402 Authentication and Accounting Features 14...
Страница 580: ...15 Problem Solving 580 Problem Solving 15...