The paper is curled.
Solutions
Load the paper upside down.
The paper is moist or damp.
Solutions
Load new paper.
Static electricity is causing sheets of paper to stick to each other.
Solutions
Fan the paper before loading. For special paper, load one sheet of paper at a time.
Too many sheets are loaded in the printer.
Solutions
Do not load more than the maximum number of sheets specified for the paper.
&
“Available Paper and Capacities” on page 176
Paper cassette is not inserted correctly.
Solutions
Insert the standard paper cassette and optional paper cassette correctly. Make sure that the edge guide is
in the correct position. After inserting the paper cassette, select
Settings
>
Printer Status/Print
>
Status Sheet
>
Configuration Status Sheet
to print the configuration status sheet, and then make sure
that the paper cassette and paper size are recognized correctly.
The paper settings on the printer are incorrect.
Solutions
Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
&
“Paper Size and Type Settings” on page 32
The size of paper in the cassette does not match the setting on the paper size setting dial.
Solutions
Match size of paper in the cassette to the setting on the paper size setting dial.
The paper source setting is not correct.
Solutions
Select the correct paper source in the printer driver.
>
>
Paper Does Not Feed or Eject Correctly
119