Repair
Prothermo NMT532
66
Hauser
11
Repair
11.1 General information on repairs
11.1.1 Repair concept
The Hauser repair concept assumes that the devices have a modular design and
that repairs can be done by the Hauser Service Department or specially trained
customers.
Spare parts are included in appropriate kits. They contain the related replacement
instructions.
For more information on service and spare parts, contact the Hauser Service
Department.
11.1.2 Repairs to Ex-approved devices
When carrying out repairs to Ex-approved devices, note the following:
• Repairs to Ex-approved devices may only be carried out by trained personnel or by the
Hauser Service Department.
• Comply with the prevailing standards, national Ex-area regulations, safety instructions
(XA) and certificates.
• Only use original spare parts from Hauser.
• When ordering a spare part, note the device designation on the nameplate. Only replace
parts with identical parts.
• Carry out repairs according to the instructions. On completion of repairs, perform the
specified routine test on the device.
• Only the Hauser Service Department may convert a certified device into a
different certified variant.
• Document all repair work and conversions.
11.2 Spare parts
Some interchangeable device components are listed on an overview label on the
connection compartment cover.
The spare part overview label contains the following information:
• A list of the most important spare parts for the device, including their ordering
information
• The URL for the
W@M Device Viewer
All the spare parts for the device, along with the order code, are listed here so that they
can be ordered. If available, users can also download the associated Installation
Instructions.
11.3 Hauser services
Hauser offers a wide range of services.
Your Hauser Sales Center can provide detailed information on the services.
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